Worksoft Certify Competitors and Alternatives

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Wayne Fisher
Global ERP Test Manager at a healthcare company with 5,001-10,000 employees
Real User
Top 20
Feb 11, 2019
Our automation tests are more robust than our manual tests

What is our primary use case?

We use Worksoft Certify to test our SAP System. We have a global instance of SAP, which we started implementing in 2012, and we are still in the process of implementing. We have rolled out SAP to about 80 percent of our manufacturing and distribution. Right now, the remaining projects are a small distribution center and sales offices. We have ongoing projects, and three times a year, we release a new version of SAP. We rolled out SAP to a new geography, and we also added new features for our business users. Thus, as part of those projects, we use Certify to do regression testing of our… more »

Pros and Cons

  • "If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them."
  • "One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."

What other advice do I have?

The technical instrumentation was pretty straightforward. The tool does what we need it to do. The primary challenges that we have had with test automation have been change management, getting the old, greater IT organization to accept automation as a substitute for manual testing. Culturally, within our organization, we put a lot of pressure on our business analysts to thoroughly test the application, and if they have never used automation before, there is a fear factor there saying, "I'm responsible. Then, I want to see it with my own two eyes." I recommend expanding, training, and coaching…
Manjunath-Rao
SAP Manager at a logistics company with 1,001-5,000 employees
Real User
Top 20
Mar 10, 2019
I don't need to be an expert to use it; anyone can use it

What is our primary use case?

We have automated quite a number of test cases in last year.

Pros and Cons

  • "It is very easy to maintain. With scripts, I can change one line and in one step. Whatever I want, I can do. I don't need to be an expert to use it."
  • "I would like to see the impact analysis integrated with the performance testing tool. We have multiple tools doing multiple items. I would like to have one common tool."

What other advice do I have?

I recommend this solution already to my colleagues worldwide. We run this on seven different multiple applications. It starts from SAP, goes to the UI, comes back to SAP for violations, and then goes to mainframe for validation. Then, we use Java Web as a Java. After that, there is another HDM which we try to validate. Also, we are trying to validate a third-party application using it, because we have used a lot of their components trying to do a mock type of filing import/export option with the tool. We have used this solution for web UI testing, as we are on SAP Web UI 5.0 right now. We use…
Ted Devoe
QA Manager Business Applications at a university with 10,001+ employees
Real User
Mar 10, 2019
The easy of use and ease of integration are very good

What is our primary use case?

We have been using Worksoft Certify for ten years.

Pros and Cons

  • "The easy of use and ease of integration of Worksoft Certify are very good."
  • "During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
  • "We are looking for some enhancements on the Capture 2.0 tool. This would give us the ability to control it directly, like we could with Capture 1.0. Right now, Capture 2.0 doesn't really work for our Business Analysts."

What other advice do I have?

Properly staff the testing team before they attempt to do automation. Be aware that this will not be a one-time overnight process. We tried to automate everything in two months with eight people, and it was impossible. We have been using it for so many years that we are really very happy with it. We will be converting to Ariba for purchasing, so that will have to be automated.
Automati7a02
Automation Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Mar 12, 2019
It frees up time and gives time back to the business for other value-added work

What is our primary use case?

The primary use case is regression testing and test automation. We use this solution for end-to-end testing of packaged applications, like SAP, ServiceNow, and some in-house web apps (which we built).

Pros and Cons

  • "It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
  • "One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system."
  • "We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."

What other advice do I have?

Worksoft generally seems to want to make sure you are successful at what you are trying to do. I haven't come across an employee from Worksoft that isn't willing to help. A lot of times you do get that from other salespeople, and that is just not the case from what I have seen from Worksoft. The product has a lot of benefits as far as getting testing done. It gives you some value back.
Heather Whitfield
IT Program Manager at Applied Materials
Real User
Top 20
Mar 12, 2019
We have been able to free up a significant amount of highly skilled resources' time

What is our primary use case?

We use Worksoft Certify for testing and non-testing. * Under the testing umbrella, we use it for regression testing, disaster recovery, validations, and system refresh testing. This has been our main focus. * Recently, we have started getting more requests for more RPA-light type of work, which is not testing. It is using the same skills, process knowledge, and tool sets to do work that would replace manual repetitive tasks with automation. We use Worksoft Certify for some basic ServiceNow functionality or Workday releases, weekly and quarterly releases. For SAP Hybris and ECC, we are also… more »

Pros and Cons

  • "We have been able to save on a lot of manual work for some very high skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated."
  • "I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements."

What other advice do I have?

I would recommend taking a slower, organic approach to automation. It is hard to insert ourselves into the projects. The functional resources, business resources, and process owners don't have a lot of time for us. They don't see the value initially. It is overhead for them and more work. So, you have to bite off small chunks. Show the value, then build up the trust. If you try to be too aggressive and force something down everybody's throats, they will barf. If you have super strong executive support and it's a top-down, e.g., the CIO says, "You will do this or else." You may be successful…
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