Worksoft Certify Pros and Cons

Worksoft Certify Pros

Wayne Fisher
Global ERP Test Manager at a healthcare company with 5,001-10,000 employees
If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them.
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Manuel Hermoso Martinez
Senior Consultant at a tech vendor with 10,001+ employees
It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free.
One big advantage of Worksoft Certify is its integration with SAP Solution Manager...
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Colin Hickman
Test Automation Engineer at a healthcare company with 1,001-5,000 employees
It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple.
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Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.
Judy Zeman
Manager, QA at United Technologies
We do a fair amount of end-to-end testing with the ability to create an end-to-end script, which cuts across all functional powers, from sales and distribution, manufacturing production planning, purchasing, raw materials, and logistics for receiving then shipping our invoicing and financial postings. When we have a change which affects the whole stream, our functional support teams can't test it because they don't have the expertise across those towers. They would have to do it manually, which could take them a week or more to get to a script like that done, whereas we can get it done in minutes.
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Heather Whitfield
IT Program Manager at Applied Materials
We have been able to save on a lot of manual work for some very high skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated.
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Joe McIvor
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees
With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.
It is a pretty easy tool to use as far as automated testing tools go.
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Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well.
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Vincent Immink
Test Automation Architect at a transportation company with 10,001+ employees
The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all.
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Paul Pandian
Principal Consultant at a tech services company with 10,001+ employees
We are able to automate, not just SAP, but the entire application ecosystem. If you take any company, SAP is the backbone, and if they use SAP ERP, then, there are multiple software applications, where some of them are SAP and some of them are non-SAP applications. Worksoft is one of the tools which can transcend across SAP and non-SAP applications. Non-SAP application include Java or .NET. Worksoft can seamlessly automate these applications.
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Oliver Heil
VP Test and Quality Management at Deutche Telecom
Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement.
We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts.
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Worksoft Certify Cons

Wayne Fisher
Global ERP Test Manager at a healthcare company with 5,001-10,000 employees
One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention.
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Manuel Hermoso Martinez
Senior Consultant at a tech vendor with 10,001+ employees
The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on.
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Colin Hickman
Test Automation Engineer at a healthcare company with 1,001-5,000 employees
An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors.
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Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.
Judy Zeman
Manager, QA at United Technologies
I would like to do a cloud application, taking it off the remote desktop. Many of us are starting to move to S/4HANA, away from SAP ECC, and into the cloud with S/4HANA. I'm doing implementation project on that now. If we could access the S/4HANA quality system from our remote desktop, and have the Worksoft Certify application in the cloud, it would solve most of my infrastructure issues.
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Heather Whitfield
IT Program Manager at Applied Materials
I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements.
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Joe McIvor
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees
It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.
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Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases.
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Vincent Immink
Test Automation Architect at a transportation company with 10,001+ employees
Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution.
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Paul Pandian
Principal Consultant at a tech services company with 10,001+ employees
I would like Worksoft Certify to do automation at any layer (the UI layer, API layer, or database layer) and challenge competitors in the RPA industry, like UiPath and Automation Anywhere.
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Oliver Heil
VP Test and Quality Management at Deutche Telecom
There was a change to Capture 2.0. In the end, there have been some challenges with the newer version. Therefore, the company testers, the local ones, do not want to use Capture 2.0.
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Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.