Worksoft Certify OverviewUNIXBusinessApplication

Worksoft Certify is the #6 ranked solution in our list of top Functional Testing Tools. It is most often compared to Tricentis Tosca: Worksoft Certify vs Tricentis Tosca

What is Worksoft Certify?
Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.
Worksoft Certify Buyer's Guide

Download the Worksoft Certify Buyer's Guide including reviews and more. Updated: August 2021

Worksoft Certify Customers
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Worksoft Certify Video

Pricing Advice

What users are saying about Worksoft Certify pricing:
  • "The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
  • "I can only judge based on the situation that we had around six years ago when we did the tool evaluation. Worksoft was not the cheapest, but it provided the value. For 25 concurrent licenses, we paid more than €400,000, so it was not cheap. In the end, if you see how much time you are saving and compare it with others, its price is okay. We had also compared its cost with the licensing costs for HP and Tricentis, and they were at another level. Now, as we have already booked the licenses, we only have to pay an annual maintenance fee, which is 70%, and that is okay."
  • "Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing."

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Judy Zeman
QA Manager at Carrier Global Corp.
Real User
Top 20
Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com

What is our primary use case?

Initially we were automating the regression suite for SAP ECC. From there we moved into a web application called HVAC Partners, which is something that we've developed that is a type of customer portal. That application also connects to SAP, but it does some other things that don’t necessarily connect to SAP. It is a kind of front end for quotes and sales orders that go into SAP, but it's also reporting status of orders and status of warranty claims and the like for the customers. From there we moved into the Middle East SAP ECC instance and automated their regression suite and, from there we… more »

Pros and Cons

  • "It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP."
  • "With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example."

What other advice do I have?

There are a number of lessons I have learned from using Certify. * When you get started with it, you need to make sure that you have an executive sponsor so that you get the cooperation you need. * Pick up some mentoring services from Worksoft to help you get started. * You need to document your test cases well. Don't just start without good documentation, because then you make mistakes and then you have to rework that particular test script. * Be very organized in the naming conventions and the standards you're using to do the automation. For example, don't shortcut. Fill out the fields that…
Jens Neuhaus
Enterprise Architect SAP Solutions at a computer software company with 10,001+ employees
Real User
Top 10
Saves time by decoupling test scripts from the data and the application, and allows us to implement logic into the scripts without coding

What is our primary use case?

We have an SAP environment, so we use Worksoft for SAP and the ecosystem around SAP. Most of the use cases are related to SAP products or interfaces and the applications that are interacting with SAP. We use it for test automation. We are basically using it for regression testing, especially for our releases. For example, in the big SAP systems, when we have support package upgrades or bigger function releases, we use end-to-end test automation to ensure that the changes are not impacting the processes in the system. With this test effort, we can make sure that the releases are running without… more »

Pros and Cons

  • "The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
  • "Certify is integrated with Solution Manager, but this integration could be easier."

What other advice do I have?

The biggest change was not really the tool. There is the saying, "A fool with a tool is still a fool." That's pretty much true. When you are starting with test automation, you basically have to understand the concepts behind test automation, and you have to learn how the robot does the testing. Normally, your testers are reacting, and they are pretty flexible. For example, if they recognize that something is blocking a storage location, they free up the storage location and continue. If you are doing the same with an automated test script, this needs to be implemented in the test script or…
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: August 2021.
535,544 professionals have used our research since 2012.
Colin Hickman
Test Automation Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 20
Testing automation for SAP integration is solid, but documentation could be easier to find and use

What is our primary use case?

We use it to do end-to-end testing for the business. After development has occurred and once we're into verifying that no regression has been broken, it's at that stage of testing that we deploy it.

Pros and Cons

  • "It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
  • "An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."

What other advice do I have?

My advice would be to develop a very good training program to go with it. Also, understand how to build a good structure to allow for success and to limit exposure where people are editing things that they shouldn't be editing. You should also partner or work with other businesses that have used the solution successful. Build up industry contacts who can help you understand where they're going and where they're having problems, as well, with the model they're implementing. The biggest lesson I have learned from using Certify is that you can design it to be way more complex than you need to…
WN
Configuration Owner at a manufacturing company with 10,001+ employees
Real User
You don't need to do any coding when creating end-to-end processes; it's a codeless because it is just recording

What is our primary use case?

Our primary use case is for SAP regression testing. We wanted to have our all SAP processes for regression to be optimized using Worksoft Certify. It took around one year for us to take that process and learn how it works, gradually improving it until now. We do regression testing on a weekly basis using Worksoft Certify. This does not include just SAP. We are also using the web-based tools when we are integrating end-to-end processes. When we are moving within one end-to-end process, we are shuffling between all the scripts and then going back to SAP. It works quite well. At some point, we… more »

Pros and Cons

  • "The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
  • "Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."

What other advice do I have?

You just have to be clear about your processes and define them before going to capture one. If you capture some processes, you can just easily manipulate and merge them to the other processes. It is really easy to use Certify, but you do need to be focused. There is also integration with Execution Manager, which can be useful when you are using Worksoft Certify for scheduling and other things. It is not that easy to work with SAP Fiori as compared to SAP's GUI. It can be used with non-SAP platforms. Overall, the solution is a nine out of 10. For just the SAP GUI, it is a 10 out of 10. For the…
Vincent Immink
Test Automation Architect at a transportation company with 10,001+ employees
Real User
Top 20
Codeless functionality means more people can use it, and script execution is very fast

What is our primary use case?

We get user stories from the DevOps teams, in conjunction with a recording they make with another Worksoft tool. Then we will investigate if it has already been automated and, if not, to automate the process which has been delivered to us. This is all set up in a Citrix environment. We have SAP being used at the moment and we still have the old SAP ECC up and running. I'm not sure which part of this is cloud-based, but the Certify solution is installed on Citrix.

Pros and Cons

  • "The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all."
  • "Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."

What other advice do I have?

My advice would be to think outside of the box. If you've chosen to work with Worksoft, you have to embrace the product as a whole. You will find, as with any other product, that some things that don't operate the way you want them to or would have expected them to. But if you teach yourself to view your problems from different angles using the software, then you will be able to come up with the most brilliant solutions. You can do much more with a codeless tool than you might think upfront. The biggest lesson I have learned using comes back to the codeless part. I view myself as a smart guy…
AK
SAP QA Manager at a manufacturing company with 10,001+ employees
Real User
Helped us move from manual regression testing to continuous testing, with an increased scope

What is our primary use case?

Its primary function is test automation. We record the test procedures and execute them in an automatic way. It gives us reports, in a centralized way, of all the information that we need to manage test automation for the ERP system and a few other systems as well.

Pros and Cons

  • "Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
  • "When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."

What other advice do I have?

As always, you have to know what you're trying to achieve. You also have to think about how do you model your system-under-test; how it is written, the quality requirements and standards. The key benefit comes from reusable test scripts. When it comes to Certify itself as a tool, keep your eye on objects. If you map something, keep a good inventory so you understand it and you don't put all the objects in one big basket. For me, the biggest lesson from using Certify is that you can do quite interesting and complicated things with the codeless approach. You don't really need a complicated…
ITJobZone.biz
Founder and CEO at www.ITJobZone.biz
Real User
Top 20
Anyone with basic knowledge of using a basic tool can learn and implement the solutions

What is our primary use case?

The reporting feature is something we look forward to. Also, the Worksoft training that we have done was mainly on the web application along with SAP, SNOW, and Silverlight integrations with the tool. It works efficiently with any tool. The projects we mainly used were for the testing of SAP applications over the web. Automating the User Acceptance Testing (UAT) process is the most valuable feature of this tool which helps us save loads of time for our clients on the projects and also generating testing and other reports.

Pros and Cons

    • "Pricing is a bit high and we would like to have the availability of a trail environment for beginners and training would be great to have and easier to expand and use by more and more consultants."
    Srabanti Pramanik
    Team Leader at SOAIS
    Real User
    Top 20
    User-friendly, good reporting, and it integrates well with other machine-testing applications

    Pros and Cons

    • "Certify integrates with other tools and it works very well with other machine testing applications."
    • "Better automation capability would be helpful."

    What other advice do I have?

    Overall, this is a very good tool and I recommend it. I would rate this solution a ten out of ten.
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