Worksoft Certify Stability

JZ
QA Manager at Carrier Global Corp.

Stability is very good. They do a lot of releases. They are probably using an Agile methodology, so every time I turn around, they have three more releases out there. It would be helpful if they could release once or twice a year, but I understand why they are doing it. They are adding new features because they want to get them out as quickly as they can. I just don't have time to stop, do an upgrade, and move on.

We haven't had a problem yet with the solution. It's been very good, and you don't have to upgrade every time they do a release. We do it probably once a year.

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Shailesh-Parkhe - PeerSpot reviewer
Manager-Projects at Cognizant

I would rate its stability capabilities eight out of ten. Stability concerns are significant in automation, especially when dealing with new applications or features. Challenges arise in assessing the feasibility of automation without adequate support.

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JN
Enterprise Architect SAP Solutions at a computer software company with 10,001+ employees

We regularly update the software when we see that there are new features available or if there are fixes in certain areas. In general, the Certify software is pretty stable. Based on our experience, there is no need to import patches every month or on very short notice. We normally plan for once a year version update.

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Buyer's Guide
Worksoft Certify
March 2024
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Harsh Vardhan - PeerSpot reviewer
Associate Manager at Accenture

I rate Worksoft Certify a seven out of ten for stability.

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HW
IT Program Manager at Applied Materials

There are no issues so far. We haven't had any problems with the tool not being available for us when we need it. 

We had trouble with an upgrade once, but there was an immediate response on their side. We had a very technical resource who helped us get past it quickly. So, there has never been anything which has really stopped us from working.

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MR
SAP Manager at a logistics company with 1,001-5,000 employees

Stability is quite good when compared to other things. I don't want to say it gets 100 percent rate in terms of stability, because I'm using this for about ten to ten and a half months right now. It has been close to a year, but I'm really amazed when comparing it to any other tool that I have used in the past.

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WF
Global ERP Test Manager at a manufacturing company with 5,001-10,000 employees

We have no stability issues. 

Maintenance-wise, we have one system administrator who is not full-time, since it has been pretty stable. We don't change much compared to other applications. This application is pretty hands-off.

We should be upgrading to the latest version in next couple of months.

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Priyanka-Agarwal - PeerSpot reviewer
Quality Assurance Project Manager at Accenture

The solution is stable. When we're undergoing upgrades or version changes, some maintenance is required but it's quite easy. 

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Susree Mohanty - PeerSpot reviewer
Senior Test Automation Architect at Capgemini

Worksoft Certify is a stable solution. I'm rating it a four out of five in terms of stability.

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WN
Configuration Owner at a manufacturing company with 10,001+ employees

It is very stable; nothing happens.

Two people are responsible for maintenance, deployments, and updates: the test automation administrator and the test automator. One is mainly responsible for all the administration and maintenance of the scripts and everything that goes into the integration with SAP Solution Manager. The other guy mostly works with the execution of the script. 

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Harshit BR - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees

Its stability is very good. It is reliable.

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PP
Principal Consultant at a tech services company with 10,001+ employees

The stability of the automation tool to run without any performance issues has improved with the use three-tier architecture. The three-tier architecture in Worksoft can help the customers access applications across globe. If global customers have geographically diverse teams, we recommend customers go with a three-tier architecture.

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PL
SQA Test Automation Lead at Brambles

Worksoft with SAP is pretty stable. 

When it comes to the web, you need a lot of extra effort in making sure that the tests are maintained, but that is the nature of the web application. You have stuff that is changing all the time, so you have to ensure that you maintain your tests regularly.

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SG
Testing & Quality Assurance Manager at Johnson Matthey Plc

The version of Certify that we are using has been mostly stable and we have rarely encountered any problems. Our weekend regression test failures are often associated with environmental/system performance issues and not related to the stability of Certify. I have been happy with the overall performance of Certify and how it has helped to optimise our tests.

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SK
Executive Director at a financial services firm with 10,001+ employees

I am satisfied with the tool's stability. There have been no issues with the product's stability.

Stability-wise, I rate the solution a seven to eight out of ten.

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AK
SAP QA Manager at a manufacturing company with 10,001+ employees

It's stable. Our approach is that we don't deploy the latest fresh version to production straight away. We wait for a few patches and follow with upgrade instructions. It doesn't matter if it's Certify, DB server, Linux or anything else.

Only case I could recall related to stability problem is a one mess-up in the database during over-few-versions upgrade about three years ago. It required some database cleanup with scripts provided by vendor support.

But looking at the overall stability, it doesn't go down or crash. SLA is 100 percent for us.

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DS
QA Manager at a manufacturing company with 1,001-5,000 employees

It's very stable.

We have had some issues. We would be unable to log in, in certain situations. But they've all been self-inflicted, changes that we've made on our side that have prevented us from being able to use the tool at times. Once we got those resolved, we were fine.

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EO
Quality Assurance Manager at CHEP

There have been major improvements in stability since we started until now. So, it is becoming more stable. 

Also, we are being taught how to make it more stable, since stability is not just about the product. It is how you use the product. There are base principles that you have to keep on your data in the system. It is how you write the script and if you write the script to be sustainable. This will make it stable.

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TD
QA Manager Business Applications at a university with 10,001+ employees

It gives you the ability to have a more structured environment for tests. It is not just recording of key strokes. It is more systematized, more like a programming language. That is the biggest advantage for us. Because of its consistency, once the developers know one skill set, they can use it to automate any application.

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TT
Application Development Manager at a tech services company with 10,001+ employees

It is completely stable for our SAP application. There is no issue. Once you have developed a script, you don't need to do any changes.

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RM
QA Developer II at a university with 10,001+ employees

In terms of stability, Worksoft Certify is a polished and mature commercial offering. We rarely encounter problems with the tool. When we do, Worksoft is very responsive to the issue.

We also find the new features in version 11 of the tool to be innovative. The more friendly and fast UI, greater support for test object Extensibility support, Capture 2.0 functionality and global search are all market-driven features that benefit the bottom-line in creating and maintaining Worksoft Certify automation script assets. The improvements are welcomed and we look forward to even more such improvements to make Certify a top-tier competitor in the automation market.

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OH
VP Test and Quality Management at Deutche Telecom

There have not been many issues at all, maybe one or two during the last three years. However, it has been quite stable.

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RH
Associate Project Manager at Bosch

The stability of the solution depends on how good the Configuration of your environment is. We haven't faced any issues w.r.t the stability and performance. So we can say the solution works good. 

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Aditya Chakradhar Nanduri - PeerSpot reviewer
Sr Test Automation Architect at a tech services company with 501-1,000 employees

The performance and stability of Worksoft Certify were good. We don't see a lot of issues or challenges that we're facing in this area. We have a 98 percent stability rate. We don't expect a lot of issues to happen in the application. On the SAP side, it was completely normal, it was working as expected, but coming to the web-based applications, when there are major changes. We have to remap the controls sometimes to ensure that the controls are working as expected.

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YJ
Testing Lead at CenterPoint Energy, Inc.

It is very stable. For example, we used it with ServiceNow. We did automation all last year for an upgrade. Once they did the upgrade, we ran a test after the upgrade and everything was successful.

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VI
Test Automation Architect at a transportation company with 10,001+ employees

We've had no Certified-related stability problems. We have issues with things like Execution Manager and Analyze. I'm not sure if those problems are infrastructure-related or due to the Worksoft setup, but with regards to Certify it's stable. Sometimes there is a crash, but I think it's more related to the fact we're doing a lot of complex stuff in a Citrix environment with low resources.

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ML
Project Manager at a manufacturing company with 1,001-5,000 employees

Worksoft Certify could be more stable. It has stability issues.

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CO
Business Analyst at a manufacturing company with 1,001-5,000 employees

We have had some stability issues just getting stuff setup. It seems to be pretty stable outside of the web UI. We have had some issues with our testing running into nightly backups of database backups, etc. That has caused some issues, but when we get everything ironed out in a nice, controlled environment, it seems to be pretty good. The web can be a bit finicky sometimes, but it's just that the response times aren't always the same. So, it's a little harder for it to be resilient.

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VincentImmink - PeerSpot reviewer
Test Lead at Capgemini

The stability of this solution could be improved. 

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SB
Principal Software Engineer at a retailer with 201-500 employees

It is fairly stable. We have run into some intermittent bugs off and on that we can't explain. Since they are typical Window's stuff, you just kill them.

When it is unstable, there will be times when a test that we are running in Certify will just stop, and it will say, "Aborted." There will be errors. There will be no explanation as to why it happens. It has now happened maybe one out of 20 times. When it happens, I just tell our QA team to stop Certify and restart it, hoping we don't see it again.

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CH
Test Automation Engineer at a healthcare company with 1,001-5,000 employees

It's a pretty stable application. When it works, it works well, and it seems to work consistently. And when it doesn't work, it does not work — if that makes sense. When we see it functioning, we've got everything just right, it frequently seems to function solidly. And then, when we seem to have problems, it seems to not function at all, meaning tests will not run, or we cannot get a script to work in this or that particular way at all. But we've been able to work through all of our non-functioning issues through their support.

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CS
Automation Test Specialist at Lennox International

The stability is pretty good.

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KA
Global Testing Solution Lead at a consumer goods company with 1,001-5,000 employees

The stability is very bad. We have a lot of projects, which are run by our service integrators offshore in India. There have been performance issues, system crashes, etc.

While we recovered from these, it does not give me confidence, because it is happening every week or two.

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SD
Senior Analyst at a consumer goods company with 10,001+ employees

The stability has been good, so far.

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GM
SAP Configuration ERP II at a energy/utilities company with 5,001-10,000 employees

The stability is pretty good what I have used sofar with SAP

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ZD
IT Quality Assurance Manager at a manufacturing company with 10,001+ employees

If I would evaluate it on a scale of one to seven, I would give it a seven. 

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GB
Principal Consultant ERP at a tech services company with 10,001+ employees

The stability is good.

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KL
IT Automation Specialist at a energy/utilities company with 1,001-5,000 employees

It is a very stable product. When we have had upgrades, it's been pretty seamless. Older versions of our scripts work in the newest update without a lot of rework.

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MH
Senior Consultant at a tech vendor with 10,001+ employees

It is pretty stable. After upgrades, we usually don't experience any big issues. Of course, it's software, so here and there we find bugs, but nothing crazy, to be honest. The availability of the system is pretty good, almost 100 percent. I don't see an issue here.

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it_user712071 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

No. It's been very, very reliable. The only issue, we've virtualized everything. I think the only thing, the only real issue we encountered was with our virtual machines. It was not a Worksoft issue.

It was on our side -- once we worked with our sys-admins to investigate what was going on, they were able to resurrect the issue and we were fine. It was not a Worksoft issue at all. It was something with our virtual environment.

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VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees

We have not encountered any stability issues.

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RG
Senior Manager at a consultancy with 10,001+ employees

The solution is very stable.

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DN
Team Leader at SOAIS

The product is stable.

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it_user700101 - PeerSpot reviewer
Testing and SAP Logistic Senior Business Consultant at a retailer with 5,001-10,000 employees

There were no stability issues.

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it_user611934 - PeerSpot reviewer
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company with 1,001-5,000 employees

Of course, with experience, you learn that most of the stability issues are environmental; meaning, it is usually the environment that has had to be tweaked.

I have had once where a threshold has been reached in the database for updating a component, but that basically took a phone call.

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it_user1004163 - PeerSpot reviewer
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees

We have had no issues with stability. It's been stable.

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SJ
Automation Lead at a tech services company with 10,001+ employees

I would rate the stability as a seven out of ten. If there is a test script I'm running five times, I have apprehension that it might not be successful five times. The tool might be slow in +xcel or the tool will not be able to identify the same object/property. 

I have never seen the tool crash before.

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JB
Associate Manager Intelligent Testing at Accenture

It is stable from an application standpoint. Sometimes, there is complexity within the virtual machines that they run on, or the hardware, depending on the configuration that their client has setup. Sometimes, this is a bit of an issue to overcome, but I don't see this as a Worksoft Certify issue.

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VG
System Engineer at a transportation company with 10,001+ employees

The stability is pretty good. I haven't seen any stability issues.

One year ago, our SQL Server database was running slowly with it. Then, we upgraded our SQL Server database to the 2016 version. Before that, we had only upgraded Worksoft without upgrading our database, so we were noticing some latency issues. Once we upgraded our database, I have not received any complaints from our team members.

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AP
Senior Manager at a tech services company with 10,001+ employees

The Worksoft team has worked with us to help us improve the stability.

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it_user676347 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees

As of now, there are no stability issues.

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James JB Croaff - PeerSpot reviewer
Software Quality and Test Engineer at a manufacturing company with 501-1,000 employees

I have not encountered any stability issues.

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it_user701463 - PeerSpot reviewer
QA Test Lead at a tech company with 1,001-5,000 employees

We have seen one issue, but it is minor and reproducible so it is easy to work around and only appears in a very specific environment.

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it_user712041 - PeerSpot reviewer
SAP Business Process Consultant at a logistics company
it_user638808 - PeerSpot reviewer
Senior Manager, QA & Testing at a mining and metals company with 10,001+ employees

In terms of stability, the new version (9.0.3), especially the client and its UI, seem more sluggish compared to the earlier version (9.0.2).

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it_user181542 - PeerSpot reviewer
SAP Test Manager at a energy/utilities company with 1,001-5,000 employees

No issues encountered.

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SP
Associate Project Manager at SOAIS

This is a stable product and we used it on a daily basis.

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it_user176928 - PeerSpot reviewer
Technical Lead at a tech services company with 1,001-5,000 employees

We have issues with database response during execution.

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it_user175548 - PeerSpot reviewer
Technical Lead - QA at a tech services company with 501-1,000 employees

Quite stable.

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Buyer's Guide
Worksoft Certify
March 2024
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.