Worksoft Certify Valuable Features

JZ
QA Manager at Carrier Global Corp.

It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP.

Salesforce came a little later. Obviously, big companies like ours don't just use SAP. We have integrations with Salesforce and CRM and CPQ and all these other programs that integrate with SAP. Worksoft started looking at its customer-base and saying, "Okay, what are the popular ones you guys use?" Salesforce was one that came up. So one of their releases, about a year or so ago, included the ability to record in Salesforce like it has for SAP, so it's super-easy.

We’ve used the Capture not only to train people on how to do things, but also to provide the output to our users so they can validate that what we tested was proper. Capture is very good. It is lengthy, though, because it documents every keystroke that you do. At the beginning it will list all the field selections that we use and then it will give you each step: what it is, pass or fail. If we put in a screenshot, that shows up. It's up to you as to whether you put in screenshots or not. A lot of the times the documentation we provide as a PDF is lengthy but it's also very thorough, which is good.

Certify provides codeless, end-to-end process automation across packaged applications. It works well with SAP and Salesforce, for example. Another one that they have done all the definitions for is Oracle. We haven't started on our Oracle ERPs yet, but it's good to know that we can. We just don't have automaters who know Oracle, so we're sticking to what we know right now. The process automation makes for relatively fast automation compared to the other tool that we've tried to use. It makes it so much easier because you don't need any technical programming knowledge. A lot of the other ones are Java-based or based on other tech languages. That's a skillset that the average tester or support person does not have. It makes it very easy for those guys and the learning is quicker too, because the troubleshooting is easier. You look at the code, you can read what it's doing. You understand the business process and you say, "Okay, that's failing because we failed to set this flag, or fill out this field." It’s pretty simple.

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Shailesh-Parkhe - PeerSpot reviewer
Manager-Projects at Cognizant

The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

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JN
Enterprise Architect SAP Solutions at a computer software company with 10,001+ employees

Worksoft Certify works well for creating test scripts. As compared to other tools for test automation, what is very good in this tool is the ability to implement logic into the scripts without coding and learning a complex script language. It is comparable to defining formulas in Excel. It is pretty easy to learn how to make your scripts more intelligent and more flexible as per the situation.

The decoupling of the test scripts from the data and the application is also a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data. 

Its debugging functionality is pretty powerful as compared to other tools. Recognizing the errors sometimes could be challenging. When the debug function, for debugging your scripts, runs on an error, it can stop at that error and identify the elements that may have not been recognized. It can then update the definition to recognize the object. It then repeats the step again so that you have a so-called execution pointer, which you can then use for your debugging. 

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Buyer's Guide
Worksoft Certify
March 2024
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
Harsh Vardhan - PeerSpot reviewer
Associate Manager at Accenture

Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training. It is easy to record and play this tool. Anybody can learn and start working on the solution. As per industry standards, Worksoft Certify is the first choice for SAP applications. It has a lot of built-in objects and repositories for SAP applications.

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HW
IT Program Manager at Applied Materials

The ability to run multiple processes at the same time remotely or on a schedule. So, we have some testing that we do every day, and it is pretty much lights out. It is unmanned. We have some virtual machines that run on a schedule. Therefore, it's out of mind testing unless there is an issue. They are very hardened tests. If there is an issue, it means that there is something that we needed to catch, so it is always a good catch. This has given us a lot of flexibility because now we can use those resources in other ways. Besides the basic automation capability, it has been great having the ability to test multiple applications and multiple processes at the same time and overnight, then just receive the results.

I have always appreciated the Capture tool. I'm excited about the new enhancements that have been made to it. I think this will make adoption a lot easier because the tool is a lot easier to use and has more capability. I'm excited, because this is a good time for us as we are expanding into more RPA-light space. It will be easier if we could have some of our more technical resources doing a lot of this capture work. Then if they do something wrong, it's very intuitive to stop, delete that step, and start over. It will make adoption a lot better, and we'll get better requirements and processes documented that we can then convert into automation.

The time it takes users to document, then for us to automate, depends. We have a lot of end-to-end business processes, but they have to go across functional teams. They tend to get passed around a bit. Worksoft definitely saves time. We were literally getting processes on napkins. We didn't care how we got them as long as we got them. They would walk us through really fast, and they would try to show us. We were doing screenshots and trying to record them in WebEx. 

Since a lot of the business process owners are onshore and the developers for the automation are offshore. It was very challenging trying to find a time when they could get together. This product allows them to do the capture on their own time. It can be very quick. They just send it over, then they're done. They don't have to think about it anymore, and it's documented well enough that we then don't have to spend a lot of time coming back to them. It just makes the whole process more efficient.

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MR
SAP Manager at a logistics company with 1,001-5,000 employees

It is very easy to maintain. With scripts, I can change one line and in one step. Whatever I want, I can do. I don't need to be an expert to use it. Being a manager without a whole lot of technical knowledge, like an automation person, I can change Worksoft using what I learned during the training. That's what I like about it. Anybody can do automation.

I love the Capture 2.0 feature. When you are doing a normal manual testing, go ahead and switch on the Capture 2.0 feature, then capture everything and pass it on to your teams who can convert them quickly into test automation. With this feature, it is saving our automation creation time by about 60 to 70 percent. It is also helping our manual testing time in terms of catching all the evidence documents. 20 to 25 percent time is being saved because of this product and Capture 2.0 feature and what we are receiving with the good documentation.

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WF
Global ERP Test Manager at a manufacturing company with 5,001-10,000 employees

It is fairly straightforward. We have some deep expertise after using it for five years. We have some people who know it now very well. 

This type of marginalization of the code inside Worksoft Certify has been very valuable to us. The ability to capture documentation. We are a technology company and are regulated, so we have pretty stringent requirements. We use Certify to capture screenshots and evidence during testing. We can capture every screenshot during the business process including a document and hand it off to the auditors. It makes defending an audit very simple. We can, if they ask for evidence, produce a document that shows the business process of every step and the screenshots showing all the pertinent data, which has been pretty useful as well. This is the report feature with Certify. When you run a test, you can either have it generate documentation or run it in the background. Most of the time when we were running regression tests, we just run them in the background. 

We don't generate documentation, but we could turn Capture 2.0 on, where it creates a screenshot. As we're starting the test, it creates a screenshot of the application it is testing every step of the way and produces a word document or a pdf at the end that you can then hand off to auditors and show them the actual flow of the process that you're testing. However, we do not use this feature.

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Priyanka-Agarwal - PeerSpot reviewer
Quality Assurance Project Manager at Accenture

I would recommend Worksoft mainly for SAP. It has all the in-built functionality and Worksoft is a wonderful tool. They've introduced the hook feature in this latest version and it's great. In general, the latest version is significantly better than the earlier ones. 

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Susree Mohanty - PeerSpot reviewer
Senior Test Automation Architect at Capgemini

What I found most valuable in Worksoft Certify is its identification feature. I also found its automation feature valuable.

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WN
Configuration Owner at a manufacturing company with 10,001+ employees

It is really good if you are using Capture in the new version of 11, where you can have a visual of the capture. The new version is much better. If I am using the Capture, I just initiate the capture and start working normally with my transactions. Capture will start recording all the steps that I'm working with. Before sending that one, I can even edit the capture. I can add more steps or remove them. This is one of the best features that Worksoft Certify has.

Worksoft Certify is really easy to use. You don't need any programming skills. If you just know a bit about programming, then you can easily use it because most things record by themselves. 

It's fully capable to automate testing for packaged applications, like SAP and Salesforce. You can do whatever you want and even create one specific process. For this process, you can create multiple processes. For the one transactional process that you have automated, you can utilize that process in multiple other processes too. 

They have different tools for different types of documentation, like Certify and Analyzer (for business processes). In Certify, from the repository, you can get really good, detailed documentation of what has been recorded, how it works, what steps have to be taken, and what data to use for every step. From a documentation point of view, it is valuable and can be used for future training.

Worksoft Certify's ability to build tests is really easy. You can build as many tests as you want with Capture. It is very reusable to apply one process to multiple processes. 

The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming.

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Harshit BR - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees

The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you. 

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PP
Principal Consultant at a tech services company with 10,001+ employees

The company has been investing in a lot of new features. They are changing the trend in market demand, especially with their Worksoft Analyze features. These are important for customers when they have massive test case documentations. In addition, Worksoft is changing their direction towards Robotic Process Automation (RPA).

If you take any Robotic Process Automation, the key things you need are:

  • The ability to automate SAP.
  • The integrated software applications.
  • Support for continuous testing or providing a platform to adopt DevOps.

I can see that Worksoft has been investing in these areas to make the product more relevant for SAP-centric platforms.

Another fantastic thing about Worksoft Certify is using it for end-to-end testing of packaged applications. We are able to automate, not just SAP, but the entire application ecosystem. If you take any company, SAP is the backbone, and if they use SAP ERP, then, there are multiple software applications, where some of them are SAP and some of them are non-SAP applications. Worksoft is one of the tools which can transcend across SAP and non-SAP applications. Non-SAP application include Java or .NET. Worksoft can seamlessly automate these applications.

If you take any ALM tool, Worksoft can be easily integrated, whether it is Micro Focus ALM or SAP Solution Manager. Another important thing is Worksoft's integration with SAP Solution Manager BPCA, this is helping customers to set up a risk-based testing platform. They can do impact assessment and identify test scripts to be tested based on the transports to be applied. Then, import that testing suite into Worksoft Certify and trigger the automation. We have seen that bi-directional integration between SAP solution manager and Worksoft Certify. This makes the product seamless, and if you take any company, they have their own ALM tool and the level of usage of Solution manager is varying. WIth the API that Worksoft provides, it can be easily integrated with the leading test management tools available in the market.

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PL
SQA Test Automation Lead at Brambles

I have found Capture 2.0 helpful compared to Capture 1.0. It allows you to have access to all the screenshots when you use it so you see what steps you are capturing, and if you are capturing it right or not. It is very user-friendly.

It is easy to use and learn the application. For example, I have an intern who joined me three months ago. Today, she delivers the same number of scripts as my experienced developers with great quality.

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SG
Testing & Quality Assurance Manager at Johnson Matthey Plc

It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. With sufficient training and adoption of best practices, the tool will certainly help organisations to successfully implement an automated testing framework and eliminate manual testing activities.

The fact that it can be used across SAP and non-SAP applications (including web-based apps like Web Dynpro) is a big advantage for us because we have a variety of SAP and non-SAP applications across the Johnson Matthey IT landscape. Being a 200-year-old organisation, our variety of legacy systems have a lot to benefit from the use of automated testing.

Certify has many interesting features, e.g.: 'PRIMO' which is the image recognition functionality is a life saver in instances where Certify standard functionality cannot identify and learn objects within certain legacy applications.

Regarding end-to-end testing of packaged applications, Certify is primarily used across our SAP application landscape and the Openlink Endur (commodity trading and risk management system). We hope to realise more benefits by implementing Certify across our wider application landscape over the next few months.

We have been using the Capture feature, although not the latest version, the initial version, for process captures was used to create our test designs. It has been a life saver in many instances, without the need to spend any extra effort to create test designs and captures. The test steps get captured in the background which generates an XML file which can be easily imported into Certify, creating the basic test structure which can be improvised/modified to make it a repeatable reusable test. In terms of the amount of time it takes users to create documentation automation using this feature, it is the same amount one would spend to do a manual test. While a person is performing a manual test, Captures are automatically generated in the background. We have used it extensively to build our test designs.

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AK
SAP QA Manager at a manufacturing company with 10,001+ employees

There are a few aspects that are valuable. First of all, there is the screen-grabbing where you can pick up objects and it automatically recognizes them on the screen. Worksoft call it Certify Capture or LiveTouch. It's automatic capturing properties of the UI objects on the screen or on a mobile device for use in test automation scripts.

Other important feature is the modularization of the tests. That's an important feature not only of Certify but of IT tools overall where you create and reuse the components. Our test scripts are done with a "Russian doll" approach. That's standard for modern IT, however sometimes you see IT products without such functionality. Worksoft Certify's ability to build tests and reuse them is done pretty well and balances simplicity with flexibility.

Due to it, the learning curve improved even further allowing non professional test developers to plug-and-play test scripts. Such approach allows you to have that nice, modular end-to-end test. Can it get better? Probably not without sacrificing some other nice features and simplicity.

In terms of the core functionalities important to us there are the actual coding, great test data management, execution and reporting. Those are the basis, which are shared across many test automation tools. 

We also value that the test execution and reporting are stored in a database. We can extract the results and get the data out more easily comparing to text log files. That's different compared to other tools on the market. In Certify, we have a structured test execution and overall structured data.

Last not least is multi interface support is important for our applications landscape. With certify we can test SAP, Net, Java, Web and Android applications with one tool.

Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles.

For standard and UI stable applications like SAP ECC 6.0 we have no trouble at all due to predefined objects and rich library of methods. That means we don't need to spend time writing a library, which could happen in some of the open source frameworks.

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DS
QA Manager at a manufacturing company with 1,001-5,000 employees

The idea that it's not language-specific is really nice. Keywords and the drag-and-drop functionality are great. The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that. We've really not seen any problems whatsoever with integrating.

We love the Capture 2.0 feature. It seems to work very well. As for how long it takes to create documentation using it, we do not get into the documentation so much. That end is not as useful to us. But it's built-in if we ever needed it. We're not USDA or anything like that so we don't have a super need for documentation right now.

Also, the ability to work with the data, with recordsets, and plug those into the scripts is very easy and very powerful. We use it extensively.

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EO
Quality Assurance Manager at CHEP

It is not IT dependent. You can go to a business user, and say, "Just record what you're doing." They don't have to be very technical and can just do their job, then you can do the technical side or evaluation. This product helps us so much in capturing real business processes. This makes the overall process much easier.

A technical person thinks differently to a business person, and having to actually see what they do is the part that's so good for us. We can see the processes exactly as they are, not how we think they are. This makes a difference.

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TD
QA Manager Business Applications at a university with 10,001+ employees

The most valuable features right now are the Capture capability and versioning. The Capture 2.0 has a lot of flexibility.

The easy of use and ease of integration of Worksoft Certify are very good.

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VincentImmink - PeerSpot reviewer
Test Lead at Capgemini

One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours.

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TT
Application Development Manager at a tech services company with 10,001+ employees

We are mainly using it for the SAP application, and for the SAP application, if you don't have any experience with automation tools, after a few training sessions, you can easily automate the scripts. That's because no specific programming language is used. All resources that I have are specifically SAP resources. They are not from the automation background, but after gaining the knowledge, they are able to develop a script, or when there is any issue while doing regression testing, they are at least able to understand the issue, such as whether the issue is in the code or data. 

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RM
QA Developer II at a university with 10,001+ employees

Worksoft Certify provides the ability to develop test scripts with a low bar of entry among automation tools. It’s very simple to develop. However, great care must be taken to use the tool as intended, otherwise efficiencies and effort savings will not be realized. Like all automation projects, well-designed automation, with thoughtful planning and application, is necessary or you will unable to get back the return after spending the cost in investing time and effort with the tool.

Worksoft Certify provided outstanding feature support for SAP test automation which is unrivaled by other tools in the market. If implementing and need to automate SAP, first pilot the tool with a representative scenario, and then evaluate that retesting the scenario multiple times will ultimately provide compelling overall value for SAP test automation effort.

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OH
VP Test and Quality Management at Deutche Telecom

We are creating a team an automation team, which will have up to 10 people/colleagues. This will be set up in Bratislava, and those 10 colleagues will work 100 percent on automation. Usually our SMEs do the test execution and try as hard as possible to have everything directly automated, e.g., 40 percent test execution and 60 percent automation. In the end, we want to have a pure automation team who is just doing automation, and have the testers on another team. After the tests are finalized, then they can give them directly to the automation team, or work on them together. That is a mixture. For those colleagues, it's really 100 percent automation

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RH
Associate Project Manager at Bosch

Certify is a codeless automation tool with scripts that are easy to maintain. Since it doesn't use any coding language, a person (who is unaware of any language) can directly deploy just by training him/her on how the tool works. So, if a person is well aware of at least basic programming knowledge, it can then be deployed by providing basic training.

For SAP, we have many use cases. Certify is helping us to automate things, which is really awesome. The time spent to automate is less when compared with other tools.

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Aditya Chakradhar Nanduri - PeerSpot reviewer
Sr Test Automation Architect at a tech services company with 501-1,000 employees

The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools.

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YJ
Testing Lead at CenterPoint Energy, Inc.

The most valuable feature is its time saving. Once development is complete, the short time that it takes to execute a test is invaluable. It saves a number of dollars and man-hours. 

The Capture 2.0 feature is very intuitive, useful, and user-friendly. You can do so much with it now, versus the older version.

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VI
Test Automation Architect at a transportation company with 10,001+ employees

The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all.

Also, the solution's web UI testing abilities for testing of modern applications is pretty awesome. Like with every product there are some parts which can be improved, but overall it's great.

It's very easy to use and to install. You have to know, as a user, what your exact application is on the test; you need to know which object recognition files you need to use.

You use the tool to do your automated testing. As far as I know at this moment, it can do a lot of stuff. It's usable in DevOps, so with regards to packaged and non-packaged software, it's good.

I use Capture from within Certify. I also have a stand-alone capture that I have up and running. If you look at the whole cycle, it takes the user a lot of time to create the records. During the capture, the responsiveness of the system is really slow. But after that, when you send it to Analyze, the documentation is really easy. Just click the button and choose the format. Automate is the same. You just create automation and choose a file name. Then, when you need it, you just download it into Certify and start using it. We've been doing it for some time now.

The Capture feature helps find the actual processes to test for and to create end-to-end testing. We ask the users, when we are making the recordings, not only to enter the proper data but also to provide us with comments or LiveTouch images of messages that need to be recorded. They know, "Okay, when I see this message then it's up and running." Because they take the end-to-end as a whole in the recording, we can use that as process knowledge as well. So the process is, in fact, being captured in the Analyze software.

In terms of the solution's ability to build tests and reuse them, I would rate it at eight out of 10. We record it on one environment. We make it completely environment-agnostic, data driven. Once recorded, we can reuse it on every single environment in the development cycle, which is awesome.

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ML
Project Manager at a manufacturing company with 1,001-5,000 employees

What I like about Worksoft Certify is that end-to-end testing becomes faster.

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CO
Business Analyst at a manufacturing company with 1,001-5,000 employees

The Capture 2.0 feature recording the process automatically as you go through. It saves everyone a lot of time. It allows the business to give IT the process they go through without having to spell it out so it can be recreated as an ongoing test.

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SB
Principal Software Engineer at a retailer with 201-500 employees

The most valuable feature is having a no-code solution for automation, so our QA team and some of our business users can work on automation. Then, they don't have to be developers.

Most of our SAP analysts use LiveTouch. They use LiveTouch along with prebuilt components. Our QA team uses LiveTouch when they need to add things.

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CH
Test Automation Engineer at a healthcare company with 1,001-5,000 employees
  • The dataset.
  • The reusability.

It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple. And if we do have problems with a more complex flow, we'll make another version of VA01 that targets edge cases.

In terms of web UI testing, we've done very limited Fiori testing, but we have done Salesforce and a few others. Our experience is that when we get that stuff applied properly and working properly, it works very well. They're usually built well and if we do have problems with them we can get Worksoft to fix them. A lot of the times, if we're running on something that doesn't have an XF definition for it, by understanding how it's building objects, we are able to easily map objects fairly well and quickly.

The solution's ability to automate testing for packaged applications like SAP and Salesforce is related to when they do have that XF definition, but I do think it works very well. That's especially true for the SAP integration. That interface is very solid and objects are just about always discovered properly.

Since they updated the Capture feature to a more "Snagit" look and feel, it has become our primary tool. We've moved off of the old LiveTouch functionality. We will use it occasionally, but with Capture being built-in, it's easier for users to be trained on one tool. That tool has enough capability to be able to do both verifying the properties and recording the playback. It works well for us.

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CS
Automation Test Specialist at Lennox International

The test automation for SAP is very good. It works with the automated dial up menu, which helps us compared to the other marketing tools in SAP.

People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies.

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KA
Global Testing Solution Lead at a consumer goods company with 1,001-5,000 employees

Codeless automation helps speed things up, versus previous automation tools. It is easier for people to automate.

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SD
Senior Analyst at a consumer goods company with 10,001+ employees

It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018.

The solution is easy to use.

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GM
SAP Configuration ERP II at a energy/utilities company with 5,001-10,000 employees

For my processes, Worksoft makes them faster when creating scripts.

Capture 2.0 is a very good feature, on which we can record very easily and get documentation generation and testing acceleration. 

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ZD
IT Quality Assurance Manager at a manufacturing company with 10,001+ employees

One, it's module based and it's giving functionality. That is, first of all we can really implement it as an ERP (Enterprise Resource Planning). We can utilize our concept and our functional people to work with the tool and without having a lot of technical knowledge, so they can really work with the tool with small technical knowledge. So that's really a big thing for us. We can use the tool with our existing people so that we don't need to have a new technical expert using the tool.

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BR
Founder and CEO at www.ITJobZone.biz

Most of the features are good. However, being codeless is the best feature that makes it easy to use for those who have done any coding but understand simple English like commands. Anyone with basic knowledge of using a basic tool can learn and implement the solutions with Worksoft. This is why we have been able to train so many consultants on this tool and they use the same in their jobs currently and keep referring us for more candidates. We recommend using this tool for your automation testing projects.

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GB
Principal Consultant ERP at a tech services company with 10,001+ employees

The tool itself is a great tool. There are some other tool out there which support only web applications as opposed to only Windows-based applications, etc. It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them.

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DR
Automation Engineer at a pharma/biotech company with 1,001-5,000 employees
  • Speed, as far as getting tests completed on time. 
  • Its ease of use and the value of that. It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past.
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KL
IT Automation Specialist at a energy/utilities company with 1,001-5,000 employees
  • It is user-friendly. We can give the tool to business users, and they're able to use the tool pretty efficiently without a whole lot of training. 
  • The reporting features are nice. 
  • It is easy to take someone else's work and manipulate it to use yourself. 
  • It is not heavily code-based, so you can pick it up and automate very quickly.
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MH
Senior Consultant at a tech vendor with 10,001+ employees

It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free.

It covers all of the technologies we need to cover.

And one big advantage of Worksoft Certify is its integration with SAP Solution Manager, the test suite of Solution Manager, with the certification. That is crucial for us since Solution Manager is our test management tool of choice.

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it_user712071 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

Well, obviously it's the test automation piece of it. Creating our scripts and being able to execute our SAP scripts in order for us to be able to do comprehensive regression testing of our SAP system.

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VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees

It has ability to execute the scripts without any manual intervention. It has ability to run scripts overnight without any human intervention (lights-out testing), which proves to be vital in providing wider coverage in a short time.

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RG
Senior Manager at a consultancy with 10,001+ employees

The tool is easy to use. It is a drag and drop Microsoft type of solution.

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ME
Senior Consultant at a tech consulting company with 1-10 employees

We prefer Worksoft over other platforms because it's a low-code solution

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SP
Associate Project Manager at SOAIS

The most valuable feature of Worksoft Certify is that it has a codeless environment, so you do not have to be a programmer to use it. 

Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated. 

I have used the tool for a long time and much has improved over the years. Many new features have been added and the tool improves on a daily basis. The UI is much better now and it looks much nicer as well. 

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DN
Team Leader at SOAIS
  • The ease of use.
  • It is understandable.
  • Everything is integrated.

The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation. Once the client knows how to use it, they capture the steps, like a recording. They give it to us for putting on the best practices, and we give them back the results. Efficiency-wise, it is pretty good.

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it_user700101 - PeerSpot reviewer
Testing and SAP Logistic Senior Business Consultant at a retailer with 5,001-10,000 employees

All the different kinds of recording features (learn) on the different technology platforms such as Java, SAP, and HTML are its most valuable features.

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it_user611934 - PeerSpot reviewer
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company with 1,001-5,000 employees

Parameter-driven action steps (no programming): Able to interact with all application objects, as well as execute all logical, mathematical and text manipulations, with clearly defined parameter-driven action steps. These features, and the basic structure and framework, eliminate the confusion of building a framework for every test. The framework is inherent with Certify.

Certify is built on a database where all components are indexed for easy usability and reusability. This concept is difficult to manage with most other tools where tests and components of tests are very possibly on different servers, workstations, and folders.

Process and data RecordSet coupling feature: You can import lengthy spreadsheets and, with the framework of Certify, then extract only test data needed by attaching that one imported spreadsheet RecordSet to your executable process and, with just one action step in the process, write to the RecordSet, and build only the test data you need. This feature of a Certify process does automatically read and process the next row of data in the spreadsheet RecordSet without any programming. And the feature of a Write action will write all the variables associated with a RecordSet with just one write action step.

Point and click on application objects will automatically create an action step referencing the Object's Attributes and with a variety of actions automatically promoted for selection based on your application object type. This means minimal guess work on how to interact with an object.

Easy transition during execution between application development disciplines. Go to SAP, Web, Java, mainframe, or any discipline, all in the same test execution.

Easy interaction with DOS files during execution.

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it_user1004163 - PeerSpot reviewer
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees

We are able to take about 1500 manual test cases, working with the Worksoft resources and system, and clobbered them down to 600 to 700 test cases. Our testing has gone from what would have been a course of six weeks down to a little over a week's worth of testing on the autotesting. This is possibly because our systems aren't all in sync at the moment, and we're still in the process of fine tuning this. When we finish fine tuning them, the testing may even be quicker.

For the tool, its valuable features are:

  • The ability to build objects. E.g., if you have 50 test cases, but in those fifty test cases, they all had embedded a place order flow. You could build an object of place order, then all 50 of those test cases could use those steps in that object. This has been a real sharp feature, because you don't have to do those order steps 50 times like we used to do on our manual tests. You now have an object sitting out there where you can just reference the object, if you will. That has been a sharp feature.
  • The general Capture tool, where you can walk through and mimic what you think is a test case, and the whole time it's capturing your steps. You can then use that to fine tune it and pull a test case out of it. We have it hooked up with Micro Focus ALM. This is where we have all of our test cases living, and it's sitting in that repository for us.

It is a pretty easy tool to use as far as automated testing tools go.

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SJ
Automation Lead at a tech services company with 10,001+ employees

The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand.

The Capture 2.0 feature is very impressive. When creating documentation and automation, it is pretty quick, depending upon the size of the process you're trying to automate or capture. It has brought down the documentation and scripting time by at least 50 percent. It works in the background. It captures only the SAP window, it is not capturing their other work left in the emails or some confidential work that they have on the system. It's pretty seamless. Because it has security, I don't see it getting hacked. It's also pretty stable and works well.

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JB
Associate Manager Intelligent Testing at Accenture
  • Reusability
  • Scheduling ability
  • The modularization of testing: It brings a more functional level, as opposed to the technical level.
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TL
Senior Solutions Architect at Orasi Software

The most valuable feature is the ability to automate quickly and to maintain and update scripts.

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VG
System Engineer at a transportation company with 10,001+ employees

There is no porting and it is easily adaptable. If you give it to a functional tester or business analyst, anyone can go, run the test, and analyze the results. It is easy to introduce automation tools to the team members. We have installed Worksoft for all of our team members. We have functional testers, business analysts, and manual test leads. We have an offshore automation team, as well as a functional team.

It is easily adoptable. I don't need to hire a highly skilled/trained person to learn it. For other tools, personnel need to be very professional and need to know how to use that tool beforehand, but very little education or help is required here. They can easily adopt and trigger the automation. 

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AP
Senior Manager at a tech services company with 10,001+ employees

Reusability: Once we develop an asset, we can easily move it to a client. There is something called a "reusable script". We adapt it for the client because it can be used in different ways. This saves the client 40 to 50 percent in time. The cost reduction has been anywhere from five to 30 percent for reuse.

We find the import/export utility to be critical.

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it_user676347 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees

A lot of the features in Certify are valuable, but a few of those are very useful and make automation easier.

The Content Merge feature allows us to copy the Certify items from one project to another, either in the same database or in a different database. The feature set of Content Merge allows several abilities, so as to control the behavior of copying these items from one project to another.

The Recordset and Layout features help us in increasing the test coverage and reducing the test cases count in a simpler way.

Other features such as Certify learn, HPE QC integration also come in handy.

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James JB Croaff - PeerSpot reviewer
Software Quality and Test Engineer at a manufacturing company with 501-1,000 employees

Certify and Analyze are the most valuable features.

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it_user701463 - PeerSpot reviewer
QA Test Lead at a tech company with 1,001-5,000 employees

For my team the most valuable feature of Certify is its flexibility and ability to include logic in the test steps. Our previous test tool could only handle linear test processes.

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it_user712041 - PeerSpot reviewer
SAP Business Process Consultant at a logistics company

Speed at which it processes our testing scripts, detail of testing results for audit validation, documentation can serve as training document for new employees.

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it_user638808 - PeerSpot reviewer
Senior Manager, QA & Testing at a mining and metals company with 10,001+ employees

Provides capabilities in testing SAP ERP. It’s easy to create test cases/processes using Capture/LiveTouch functionality.

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it_user181542 - PeerSpot reviewer
SAP Test Manager at a energy/utilities company with 1,001-5,000 employees

Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing). It can perform automated end-to-end validation across application landscapes.

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SP
Associate Project Manager at SOAIS

The reporting is good.

It is very user-friendly.

Certify integrates with other tools and it works very well with other machine testing applications.

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it_user176928 - PeerSpot reviewer
Technical Lead at a tech services company with 1,001-5,000 employees
  • Certify Data
  • Layout
  • Remote Control
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it_user175548 - PeerSpot reviewer
Technical Lead - QA at a tech services company with 501-1,000 employees

It supports Siebel, SAP, Web based, and Terminal-based applications.

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Buyer's Guide
Worksoft Certify
March 2024
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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