Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Previous Solutions
JV
Jeff Vincent
CEO at Lucid Tech Services
I've had a client on board with me that was moving from another Citrix provider. They were working on hosting their own Citrix environment and they needed something that wasn't going to fall apart on them. Their customer service really flagged over the last year or so. They moved from a Citrix provider to me.
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reviewer1368945
Director System Integration at a computer software company with 10,001+ employees
We do not exclusively work with Citrix. It's much more high-end than other services, however, we do also offer, for example, VMware and Horizon.
View full review »DK
Deep Kumar
Sr. Architect at Philips
I've also worked with AWS Workspaces. I also have experience with Microsoft Remote Desktop Services.
I haven't previously worked with any other solution in this company.
View full review »Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.
IA
Imad Awwad
Group IT Manager at a manufacturing company with 1,001-5,000 employees
I used to work with VMware Horizon.
View full review »SC
Reviewer78235
Manager of Virtualization Services at a university with 10,001+ employees
I have supported Microsoft, using regular Windows Virtual Desktop and things like that. Those solutions can definitely serve some basic purposes, but when you want to do something more complex and you want to offer it for the whole enterprise, you want the extra bells and whistles and features that you get from the Citrix product.
View full review »YM
reviewer2012043
Multi-Cloud Operations Engineer at a comms service provider with 10,001+ employees
Since the start we were working on Citrix.
View full review »RV
reviewer1312587
Delivery Head - Major Incident at a tech vendor with 10,001+ employees
I also handle accounts for VMware Horizon, Azure Virtual Desktop, and AWS Workspace, among others.
The main challenge with Citrix is its pricing. However, it offers a robust feature list, great stability, and the best audio and video experience over the Internet.
View full review »Talking of my own experience, I have tried VMware and Microsoft Hyper- V solutions. But here in the company, Citrix is the only solution.
View full review »PB
reviewer2131782
Consultant at a computer software company with 1,001-5,000 employees
I remember that we had some challenges with sharing printers, especially with setting up access only for the finance and legal departments. It was a bit tricky, and I think that situation would have required assistance from technical support. However, we eventually managed to figure it out and get it to work, which was important for those departments.
If I recall correctly, setting up access to a printer was quite challenging. I don't have the specifics in front of me, and it's been some time since I worked on it, so I can't provide details. However, I do remember that it was more difficult than any other task I had to do.
View full review »MA
Michele A
Senior Manager, Corporate IT at a computer software company with 10,001+ employees
I am using both Citrix Virtual Apps and Desktops and VMware Horizon, so I am not really switching to Citrix.
I prefer Citrix because it is faster and the interface is cleaner. The text is crispier. It looks like a pumped up version of VMware Horizon desktops.
View full review »RM
Rod MacCormack
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees
We had a previous iteration of Citrix Virtual Apps and Desktops, which was a XenDesktop farm. We have just continued to grow with Citrix over the years as Citrix evolved.
We have tried VPN solutions and Microsoft Remote Desktop, but none have provided the agility, robustness, and stability that we have needed to give our end users when it comes to doing their core functions.
In terms of security, VPN definitely raises some eyebrows. You have endpoints out in the wild at people's homes and cafes utilizing a VPN connection that is a full tunnel into our data center. So, if that device becomes compromised, our data center can rightly become compromised. That was a huge concern for us. That is what Citrix Virtual Apps and Desktops provide for us: the segregation between our corporate data and the endpoint device.
Remote Desktop uses RD Protocols, which are not nearly as mature as the protocols that Citrix uses. What we are seeing are stability issues, particularly during high latency and connections. We see jittering when it comes to videos. We just don't have that robustness when it comes to the connectivity that we do with Citrix Virtual Apps and Desktops. So, in my experience with other organizations as well, Citrix Virtual Apps and Desktops is just a really mature product that has been evolved over many years and continues to evolve. Citrix tends to always go back to those core capabilities, which have been super key for organizations like mine to be able to do as well as we can in such a distributed workforce.
View full review »GD
Guido Doberti
Manager - IT/Telecommunications at Banco Galicia
Previously, we used a combination between regular VPN access plus Citrix. Then, we decided to remove the standard VPN product and move ahead with the Citrix's solution.
View full review »HL
HOJOON LEE
Head of Corporate Strategic Alliance and Partnership at LG Uplus
Internally, the IT department uses Citrix. For developing customer service for my team's product, I use Hyper-V's client solution instead of Citrix, because the price of the Citrix virtualized application solution is too high. Citrix only provides the B2B license here, so they don't have any B2C license. I use Hyper-V-based applications and virtualized solutions because of the price issues.
View full review »JB
JacquesBodenstein
Senior Engineer at a computer software company with 10,001+ employees
Before Citrix we used VPN. We enabled Citrix for the business because it was a simpler solution and provided a great user experience. To roll out the VPN solution for everybody would have taken too long during a state of urgency. Also, there was a concern that capacity on the firewall might not handle all the user connections. With Citrix, there will be limited impact on the network and cost savings on data usage compared to normal VPN.
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Michael Sadlik
Systems Architect at Conviso Inc.
It's my understanding that the company on my last project did not use a different solution before Citrix.
View full review »HS
Hemal Shah
Deputy General Manager at a construction company with 501-1,000 employees
We did not have a previous solution.
View full review »We have tried other solutions in the past, but in the end we found Citrix Virtual Apps and Desktops the best fit for our use cases.
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Patti Henderson
IT Director at a legal firm with 51-200 employees
We had tried Microsoft Terminal Services and found it sadly lacking for the user experience. We went ahead and implemented Citrix and we have been using it ever since. Terminal Services was Microsoft's attempt to do a remote desktop presentation and it failed miserably. There were a lot of issues and items with Terminal Services. The biggest advantage with Citrix was the consistent experience. Terminal Services was not consistent. If you got too many users on it, desktop icons would move and applications wouldn't load.
View full review »YG
Yasser Ghonaim
IT Operations Service Delivery Senior Manager at e-finance
Previously, I used direct user connection, but it was not secure enough and used a lot of bandwidth.
View full review »We have worked with all competitors over the years. I think that the "Ferrari" Citrix is still your best choice
View full review »EP
Edgar Parra
Senior Technical Consultant at The Instillery
Previously, I used VMware Horizon View. This solution is simple and elegant, but it lacks the robustness Citrix has. Protocols and features to improve user experience when the network is not the best, are features that VMware has but they are not as effective as Citrix ones. The ICA protocol from Citrix has been maturing for many years, and the amount of settings you can tweak to deliver a great user experience is incredible. It can be a bit complicated, but if you work with the product you can work out what option suits best your scenario. VMware is still behind but let’s not think it is the underdog as they are gaining market share and it is a cheaper solution than Citrix.
View full review »I am familiar with Check Point's VPN and VMware Horizon. These are comparable technologies to Citrix.
At various times I have used the VPN client from Check Point. This solution is a very stable and secure solution.
Citrix is oriented toward web application access with access to VDIs or regular, physical PCs.
And VMware Horizon is a solution oriented strictly to give access to give to virtual desktops. Citrix is a set of technologies which can be used to access physical and virtual machines, while Horizon is mostly for virtual machines and Check Point is mostly for accessing physical applications and to secure the traffic.
Each vendor, in upcoming versions, adds this or that possibility, so that the products will be similar in terms of their roadmaps.
View full review »YG
Yasser Ghonaim
IT Operations Service Delivery Senior Manager at e-finance
I did not use another solution prior to this one.
View full review »We did not use a previous solution. We upgraded from a previous version of XenMobile as we had a significant investment in the Citrix stack already.
View full review »Since we already were using Citrix presentation server, our migration met the same look and feel requirement for the business. Citrix XenDesktop is the leading product for VDIs.
View full review »DW
Dan Withrow
Senior Manager of Engineering at Mechanics Bank
No previous solution
View full review »DA
DimitarAlexov
CDO at SGROUP
I changed my employment over the past two years. Earlier, I was part of the pharmaceutical company Bcom and we were using the same XenApp product there. Then I moved to a smaller Bulgarian company. We were using a different version of Xenapp there and we had a somewhat different experience. The support that Microsoft provided was different in each case. In the first case, it was a global corporation. In the second case, it was a local group of companies and we were supported by the local Microsoft office.
But in each case, the reason why I switched products was that I changed employment and not that I changed from an entirely different solution to this one.
View full review »SD
CitrixVM833b
Citrix/VMware Administrator at a tech services company with 10,001+ employees
Previously, I was using XenApp, but there were different products, like ThinApp and VMware.
View full review »I previously used the VMWare solution. It works great but only when you use LAN (at least 1 Gbps if you have many users), but in a WAN environment, I really don't like the lags and delays with that solution.
View full review »DA
Daniel Aramayo
Implementation and Support Engineer at PRACSO S.R.L.
Compared to other desktop virtualization products I've used, Citrix has more compelling features that are much more extensive.
View full review »We used Microsoft RDS, but it did not have the same performance as the ICA protocol. It lacked the load balancing and high availability functionalities.
View full review »SS
Shailesh Surroop
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.
View full review »SS
Shailesh Surroop
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
We had tested Ericom, 2X and find better performance with Citrix.
View full review »I did not previously use a different solution. This was the solution that we chose for the business need that we had at the time. And from the search conducted at the time, this was the best solution for us.
View full review »VC
reviewer1381863
CEO at a tech services company with 201-500 employees
We went with Citrix because of its security and the user experience.
View full review »I have worked with VMWare as a hypervisor as the suite is very wide. However, Citrix is less expensive.
View full review »We did not use a previous solution.
View full review »FS
Fazal Ur Rehman Shah
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
This is our first VD deployment.
View full review »I never used a different solution as I started my career with XenApp. I later learned other Citrix products. So far, I am comfortable with them.
View full review »ER
reviewer1221249
Project Leader at a tech services company with 51-200 employees
We did not use another solution prior to this one. We are only using Citrix and Microsoft in our infrastructure.
View full review »I used different application virtualization solutions, but I found XenApp to be the best of them.
View full review »Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.