If you think about our ability to continue to operate as a healthcare organization during the pandemic, without Citrix we would have struggled. We would have found it very difficult to have so many people able to continue doing their day jobs from locations other than their normal bases. It is therefore fair to say that the ROI on our connectivity investment was excellent. Yet this does not stand in isolation as the delivery of our electronic patient record system using clinical workstations-on-wheels is all built over Citrix technology. Absolutely, for every pound we've spent, we've seen a good ROI.

I have seen ROI. It's opened me up as an outsourced IT department to seek and win much more lucrative contracts. Citrix has allowed me to pursue larger clients. Because when you are all on the same sheet of music with how this solution works, how it's supported, where you can deploy, and how onsite support really becomes almost a non-issue, you can seek clientele from every location, not just where you can drive to. It's allowed me to scale quite a lot.

There are a few ways customers may save costs by using this solution. 

It's basically to maintain the applications, especially medical devices. Typically, one way the product can save a company money is if a person would traditionally have to go to the site and find the problem. If there is no option for remote connectivity or desktop, then that can be expensive. That will add to the costs. 

A second issue is uptime. If you don't have the capability to jump on a machine and start troubleshooting right away, then it'll take more time to get the system up if something happens.

I believe we have seen ROI from using Citrix. It's been around at the university now for going on 12 years. That's a long time, at a university, to constantly keep shelling out dollars. But the ease of use and the flexibility that it offers to our entire university, and having the ability to do really forward-looking designs and offerings with special use cases around HIPAA in medicine and research, makes it well worth the money.

We do have an ROI using this solution.

Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. 

Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used.

Speaking if the product is worth the money, I would say that I need to think twice or thrice before investing in it.

It has absolutely saved the organization money. If you think of just overall support of having all that support and manageability within a single pane of glass, that has been super critical. We have two people who manage the workloads of 2,000 people working from home, and that's critical and super key. That saves us time, effort, and money. With Citrix Virtual Apps and Desktops being so mature around being centrally-managed, we are able to send people home and not need to have any consideration for what devices that we need to send home with them. Whatever device they have on their desk, they can take with them. We know what will be fully supported when they try to connect to our Citrix Virtual Apps and Desktops service when they get home. That has also saved us a lot of time, money, and support.

I just can see the tremendous value that it has given us. The stability that the Citrix Virtual Apps and Desktops has given people to be able to keep up their productivity and mitigate their downtime. In theory, I can see it with my own eyes every day, but we haven't actually crunched those numbers. That would be something I would be very interested to see.

We have seen ROI using Citrix from time savings, employee satisfaction, and security. 

It's tough to say whether we've really seen any cost savings. Many people don't believe the Citrix solution lowered the total cost of the whole system. But I think if we adopt an application virtualizing service, then we can reduce costs a little bit more. 

Currently, everyone here is using the same public cloud server resources for every software. but if we adopt a virtualized application solution, then the IT department can choose which software needs a lot of resources and which can adopt lower-tier public cloud resources. That way, we can save a lot of infrastructure costs.

It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution. If we compare the cost of a high-performance laptop and the price of the Citrix solution, the total cost savings is very small. But we can improve the security issue.

There would have been increase in data cost for the business as the usage for VPN would have required bigger data bundles to be provided for the end users and with Citrix the data usage went down as the technology does not required a lot of data. The users were also able to process more activities with Citrix Workspace in comparison to utilising VPN connections. The business had capacity on our current infrastructure which limited the cost to deploy the solution, the only cost was the software that was required like Citrix.

The ROI for us has been that when we had Hurricane Harvey last year, XenDesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime, and anyplace. It is worth our investment.

With Citrix, we saved a lot in the past for the business continuity plan. Today, it is not so much, but we still make money because the performance is there.

While I was on the project, I did not see an ROI.

We recouped 60 to 70 percent of the hardware costs.

Our deployment is in its initial stage so we cannot say there have been cost savings, but in terms of security, it is good. It has also improved the efficiency of our IT department by approximately 20 percent.

Citrix provides everything in one integrated platform—even the lowest licensing version. It depends on your needs. But if you have the Premium Edition, it provides absolutely every tool you could need to virtualize and deploy.

I'm not involved with the licensing, purchasing, or cost-comparison types of discussions. I'm primarily on the technical side. But I would imagine the integrated platform plays a large part in providing value. Citrix is a leader in this space. Our company has to see some value in the product to pay for it as it is. I would always advocate for it over other similar products.

Citrix is not a cheap solution as it addresses a lot of the challenges that no one else can. With Citrix, we do not have to upgrade our network infrastructure of remote offices, which is a lot of ongoing savings.

There is definitely ROI in the long term because you are getting increased security and productivity (i.e. you can access anything in your company from anywhere) with reduced operational costs.

We recently implemented a new on-demand private cloud solution for SAS Software to replace their aging PC/Ghost imaging within their classroom environments throughout the UK. The new XenDesktop solution is completely hands-free enabling the end user to provisioning the desired desktop image on-demand within a 3 minute end-to-end process. Previously, it use to take the SAS Support staff an entire weekend to rebuild a classroom ready for the SAS Software training course to commence on Monday. They realized their ROI within just one year.

Our model for ROI was not financial. It was user experience and opportunity productivity loss savings. If we are to do this work again, I would recommend using DataCore Software Defined Storage using commodity hardware to run a VDI host farm to reduce storage and DR cost.

That's difficult to honestly figure, since we've expanded the use of the applications to people and scenarios that weren't available to them before.

We extended our hardware replacement lifecycle by not having to replace endpoints. We no longer use PCs, but use thin/zero clients with no moving parts. So instead of a PC refresh every three years, we went 5-6 years and used a less expensive machine. Instead of three servers for the hosts, we were able to use only two when we replaced them and didn’t do it until seven years. Our fuel costs are down because a “broken” machine is a reboot, not a rebuild. We use less electricity. We are able to provide 24x7 on-call support with only 1.5 IT personnel instead of only 40 hours to our 24x7 operation. All our employees, many of whom live in another city, can access our system anytime they need to sign up for overtime or change their schedule (this is a fire department) or interact with any division on a different work schedule than their own. And our overall IT costs (hardware, software, utilities, etc.) dropped 44 percent over what we were spending in 2008 and certainly over our trajectory.

The initial purchase for the first three years will be more expensive than what you have been spending. There will be a higher cost in time, in the learning curve, and in effort. You won’t start to see a savings until after that; the savings comes over time and will affect many areas.

This is a disruptive technology and it will disrupt your organization; you’ll have to learn to think differently both in a technological fashion and in a budgetary fashion. If you’re used to measuring your ROI in terms of years, you’ll need to take a longer view. If you measure it by line item, you’ll need to take a wider view.

Our clients have seen return on investment with Citrix in the security and through work-from-anywhere.

ROI I believe is close to three years.

It's very difficult to evaluate this because if you have a low number of users, it's much better to buy new PC's or low-resource laptops than use VDI. For many environments, it's much better to use Citrix XenApp with published applications and use a shared desktop as opposed to using XenDesktop.

If you have at least 1,000 users or use GPU or high-resource-consuming applications, Citrix XenDesktop is the best solution, but you won't see ROI for at least three years.

The whole organization is more productive because Citrix allows us to coordinate together and share information.

It's reduced the PC maintenance, and upgrade costs by two or three times.

It's reduced the PC maintenance and upgrade costs by two or three times.

Our ROI was 144% .

We have seen a return on investment.

The ROI in our case is really difficult to quantify. I focus on the non-measurable advantages: IP protection, access from any device, and storage of data in high-availability data centers, no data loss.

It is a bit expensive but ROI is there.

ROI is always a challenge for VDI if the number of users is less than 200. It all depends upon the organisational requirement.