Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Room for Improvement
DavidWood1
Senior Infrastructure Engineer at a retailer with 10,001+ employees
Using the app layering feature can be quite difficult and cumbersome.
View full review »MB
Reviewer89245
CIO at a healthcare company with 1,001-5,000 employees
Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered.
We made the upgrade to the Workspace suite last year we had planned to train this year but then the pandemic struck. We've only had one thing on our minds since March and that's how do we keep the hospital running? How do we make sure we keep people safe? And how do we treat patients in the face of a once-in-a-century experience?
Citrix have offered to help with demos or presentations of these new features, but we also simply haven't had time to dive in.
View full review »JV
Jeff Vincent
CEO at Lucid Tech Services
Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case.
There's always going to be an outlier that doesn't really fit neatly into any one use case, so that's going to have to be more customized. An accountancy firm has sensitive data. They are prime targets for identity thieves that are always looking for an easy target and low-hanging fruit. If they were to template a deployment for an accountancy firm with all the needful things that every accountancy firm is going to have to have, it should be that you can just radio button the Apps so that accountants can tell the backend that they're going to need certain things. Then you can say, "We have this number of users and they need this number of spare desktops - go." And it just built the Azure environment. That would be really great. I don't know that it's actually possible, but it would be really good.
The other issue is the stocking orders and the monthly reports. They're difficult because we don't do it every day. We do the stocking order once a year and there's always confusion on the backend.
View full review »Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
AP
reviewer1368945
Director System Integration at a computer software company with 10,001+ employees
The customer is always looking for a unified solution. They need a single place where everything can be managed from while using a web application. With Citrix's system, there's an administrative tool and a helpdesk tool. Those two tools are very different, and the Citrix administrative tool is not meant for web-based use. It's in a heavy application. If they could build it into their web-based applications, that would be ideal. That way, administrators can log in from anywhere on any browser and they can just manage the environment in the background.
Citrix does not have an in depth assessment tool. Some customers ask for components in Citrix that can give information around the hypervisor's resources or in-depth metrics of the hypervisor's site. There is a free tool from Citrix, however, it does not give you the deeper information of the other components like hypervisor or the OS or the storage, or downloads in the network. Those are the limitations of that particular tool right now. We might need to use a third party tool to gain that information.
If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal.
View full review »DK
Deep Kumar
Sr. Architect at Philips
We want to reduce costs. They should offer a different pricing model.
Some manual work is required now with Citrix, like installing some client agents, et cetera, which could be automated. We'd really like to see more automation in the future.
It is not easy to set up.
View full review »IA
Imad Awwad
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues.
View full review »SC
Reviewer78235
Manager of Virtualization Services at a university with 10,001+ employees
There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.
View full review »FC
reviewer1970973
Virtual Desktop and Applications Offerings Global Offering Manager at a comms service provider with 11-50 employees
The sales team does not focus on client needs but instead focuses on selling higher-priced items.
View full review »YM
reviewer2012043
Multi-Cloud Operations Engineer at a comms service provider with 10,001+ employees
We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard. It needs a higher understanding of the network. It's not plug-and-play. When I deal with it, I always need assistance from the network team if I need to alter anything. It should be simpler to deal with.
When I was doing comparison research, the thing that I found really interesting in Horizon is that the firewall setup is easy. It's like a wizard menu, and it's well-documented, so it's not hard to alter anything in the firewall. Maybe the feature that I want to be added to Citrix is well-written documentation and a wizard just to let me know what is going on in the firewall, how to edit things, and how to easily deploy something on the firewall. Do I initiate a rule or decline a rule? They just need to make it easier for me to troubleshoot firewall issues.
View full review »RV
Rathin Vaidya
Vice President (Technology) at Shaligram Infotech LLP
The solution can use more promotion to spread awareness. The cost of the solution needs to be reduced to compete with the other competitive solutions that are available. The setup is currently complex and can be easier.
View full review »AH
Amar Honnungar
Solution Architect at Kimberly-Clark
Their customer support can be improved a lot as it lacks a lot of knowledgeable help.
View full review »
Grant Waddell
Head of IT Architecture & Operations Support at Lyntia
The product’s customization feature needs improvement.
View full review »JF
JoseFernandez
Technical Manager at a computer software company with 11-50 employees
The cost of Citrix Virtual Apps and Desktops is high and has room for improvement.
The technical support is slow and has room for improvement.
View full review »
Erez Baruch
CTO at Integrity software
Citrix is a highly mature product, but they could always add more benefits by acquiring a third-party software product to integrate with their their solution and make it more complete.
I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system.
View full review »RV
reviewer1312587
Delivery Head - Major Incident at a tech vendor with 10,001+ employees
I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure.
This simplification should make it easier for admins to understand and execute their tasks, possibly through an overview of operations and the availability of helpful articles or resources.
Making the studio tool more user-friendly would not only ease the administration of the Citrix infrastructure but also ensure it is configured correctly.
I'm also interested in a feature that would allow end users to hide their screens. For instance, when launching a Citrix VDI on my laptop, as soon as I start sharing my screen, the VDI should lock out, preventing the person I'm sharing my screen with from seeing anything on that VDI.
However, there are scenarios where an end user might want to share the VDI screen as well. Currently, whether this is possible or not is not controlled by the end user. Introducing a feature that provides end users the ability to share their screen along with the VDI would be beneficial.
View full review »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
Recently, my company has started to face some troubles with Citrix at an organizational or corporate level, meaning we have no problems with Citrix as a product. After some new company recently acquired Citrix, my company has observed that it has become quite complex for our partners to maintain apps and follow the vision of Citrix, which expects its users to use Citrix products. I have issues with Citrix as a company and not with the products.
Vishakha Rathod
Graduate Apprentice Trainee at Technische Hochschule Ingolstadt
Citrix DaaS is pretty slow. In Citrix DaaS, I have to connect to the computer in another form and always have to keep waiting. Sometimes, I click on Microsoft Teams or Outlook, but it doesn't work at all. We use a few PDM (product data management) software in another company, and they're pretty slow through these things. So we always have to keep waiting, and a lot of time goes wasted.
The speed and connectivity of Citrix DaaS could be improved. Most of the time, it doesn't work for any colleagues. At least one or two employees complain about the solution's speed every day.
Alan Thomas
Technological Solutions Architect at Grupo Techint, S.A. de C.V.
The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users.
The solution is very expensive, including the license, and the support, of all the platforms.
For example, the solution of Microsoft, if you are partnered with Microsoft, you have access to the license, and you only need the variable servers from the virtualization with Microsoft.
View full review »
PB
reviewer2131782
Consultant at a computer software company with 1,001-5,000 employees
My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones.
I was able to choose the tools I required, and as previously said, the products I used have now been rebranded as Citrix Workspace.
It's similar to what VMware does with its Workspace One.
View full review »
Onurcan Yahyaoglu
Virtualization Solution Expert at Migros Ticaret A.Ş.
We encounter compatibility issues related to hardware, scanners, and other devices. There could be web control management features and persistent VDA.
View full review »MA
Michele A
Senior Manager, Corporate IT at a computer software company with 10,001+ employees
The NetScaler Gateway is very customizable. However, it is also a mess in a sense that you can't find what you want or where it's supposed to be. You are supposed to navigate dozens of manuals to find the right one. It is not well-organized. Then, it becomes messy when we talk about configuration.
View full review »RM
Rod MacCormack
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees
I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities.
Another area that Citrix could improve on, which has nothing to do with the technology, is just selling to its customers, e.g., the importance of taking advantage of those capabilities that are right within the services that they already pay for.
These are two key areas that Citrix could improve upon and are kind of an extension to Citrix Virtual Apps and Desktops.
View full review »GD
Guido Doberti
Manager - IT/Telecommunications at Banco Galicia
The product advances really fast. For some customers, we need better backwards compatibility.
For products that we still have to use some legacy software, the virtualization of applications works okay, but sometimes it requires some additional effort from our team to make it work.
View full review »
Manjit Chakravarty
Solutions Architect at a tech services company with 10,001+ employees
Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services. The main challenge is that you need to have a Microsoft Azure subscription.
This solution could be improved by adding features for authentication.
HL
HOJOON LEE
Head of Corporate Strategic Alliance and Partnership at LG Uplus
We've tested a lot of cases with the Citrix solution and found that it's okay when the Citrix virtualized solution is adopted over the laptop or desktop. But it has some latency issues—a lag between the input device and screen—when we test it with a smartphone or tablet. The reason that users use the virtualized desktop is they want to access a Windows 10 application, but they need their keyboard and mouse. Every employee complains about the performance or quality of their VDI. After we adopted the security solution, I think the performance is quite better. But employees are still complaining about the speed of the VDI.
Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI. For the streaming, Citrix needs to improve its screen resolution problems because this is a market trend. We produce and use a lot of high-density videos. If Citrix cannot improve these kinds of issues, then we might not be able to use VDI anymore two or three years from now.
Citrix doesn't offer any solutions for the virtualization of macOS, either. I think we could use that kind of service.
JB
JacquesBodenstein
Senior Engineer at a computer software company with 10,001+ employees
At the moment, we are not using Citrix Endpoint Management. It has provided obstacles preventing it from working on our system.
The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising.
In addition, improved "how-to" guides would be hugely beneficial in setting the products up.
View full review »GT
Gregory Thompson
Solutions Architect at GE
We are looking for speed and agility in an environment. We want to see that the SAN storage can be policed and can detect a network latency.
View full review »ED
Etienne Delfosse
Works at a financial services firm with 1,001-5,000 employees
In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V.
View full review »MS
Michael Sadlik
Systems Architect at Conviso Inc.
The user profiles could use some improvement. They could use more stability and more functionality as well as user profile redirection.
View full review »
Daniel Vásquez
Bachelor at Universidad Peruana de Ciencias Aplicadas
I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps.
View full review »
Rey Mendoza
Desktop Support Supervisor at Emirates Steel.
USB devices are a common issue. I am not sure if this is a Citrix issue or an operating system issue because we are using Linux.
View full review »
Juan Pablo Fernandez Sabate
IT Architect at Kyndryl
The solution works as it is designed to work. However, when you are at the office you do need to log in and load your profile, which takes time. But that is the way it is designed.
View full review »DK
Devendiran K
Technical Architect at a computer software company with 10,001+ employees
They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.
Also, even though they support Linux, as with Windows, we are not able to use the latest version. They need to bring more simplicity to the Linux Virtual Desktop.
View full review »HS
Hemal Shah
Deputy General Manager at a construction company with 501-1,000 employees
There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help.
View full review »JG
Jim Grimm
Citrix Engineer at a legal firm with 1,001-5,000 employees
The version of Director we're on, the 1912 version, has improved some of the monitoring capabilities that went back to what EdgeSite used to be as a product, when it comes to real-time analytics. If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization. We're limited in what we do. We use Director, as administrators, more than the service desk does, and we limit their access to Director to a few screens. They don't even get to see the full scope of what we see in there. Director is one thing that could be improved upon.
View full review »
it_user271662
Team Lead Global Engineering at Interpublic Group (IPG)
I would like to see better documentation of best practices and communication of newly available tools or troubleshooting tools. If you ask several consultants, each will give you almost completely different designs, as the best practice recommendation by Citrix might be absent.
View full review »
RohitSaluja
Founder and Director at Decoding IT Solutions LLC
Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times.
The price is also too high, in my opinion, and could be reduced.
PH
Patti Henderson
IT Director at a legal firm with 51-200 employees
The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online. I have a desktop admin who would love to be able to dig deeper into group policy and settings, to be able to admin Citrix a little bit more easily. That's the only thing that I would like to see an improvement on, the availability of training for novice users.
View full review »YG
Yasser Ghonaim
IT Operations Service Delivery Senior Manager at e-finance
Eliminating the need of Windows terminal server because it increases the cost for each user as each PC that needs to connect must have its own terminal service license.
View full review »
Yash Saxena
Technical Consultant at MindTree
Citrix should consolidate the multiple tools currently required into a single platform. At present, to access all the features, I need to log in to four separate locations and use four distinct tools.
Nicholas Stapley
Technical Architect offering Consultancy Services and Technical Governance at Various Clients
They could reduce the number of bugs and fixes required post release. This would ensure a smooth integration with any flavour of hypervisor or cloud provider.
View full review »EP
Edgar Parra
Senior Technical Consultant at The Instillery
Citrix Director, which is like the monitoring interface from Citrix could use a revamp in the way that it displays information. The display is not very intuitive, and it could also have better integration with SCOM via Comtrade MP (now Citrix) and other monitoring tools. This is in progress with v7.8 using SNMP traps which will allow Director to talk to upstream monitoring systems like BMC Patrol, CA Spectrum, Tivoli, etc.
View full review »PV
reviewer2354034
Senior Systems Engineer at a computer software company with 5,001-10,000 employees
Pricing and technical support need improvement.
View full review »it_user166788
Virtualization Engineer at a tech consulting company with 501-1,000 employees
You can create Linux virtual desktops with XenDesktop, but only Red Hat and SUSE versions. I would like to be able to create Linux virtual desktops for VMs running Ubuntu, Kali and other Linux versions. Citrix should add this features to the next version.
I would like applications to open faster. Citrix can increase applications' startup time.
View full review »RN
RoelNiesen
Owner at 1st Solutions
There are a few things I would like to see improved. First, the price can be improved for sure. Microsoft does not have support for this type of solution to make it easy to use the product. But in using Citrix, I can provide remote access support. The features I use with Citrix cannot be found in Microsoft products with any solid alternative. RDP (Remote Desktop Protocol), which is the Microsoft solution, is limited. If you try to go with the solution in the cloud, the RDP is still very slow because there is an HTTPS overlap on the RDS (Remote Desktop Services), and RDP is not secure enough. They also could improve support for the integration of these products.
The other thing I would be looking for in the next release is that they make improvements to roaming profiles. I think they have already made some additional efforts to improve this. It's good, but it could be better. Most of the problems I come across are caused by profiles being incorrect. That should be fixed but it may not be possible on the Citrix side because it is really a Microsoft issue.
View full review »YG
Yasser Ghonaim
IT Operations Service Delivery Senior Manager at e-finance
Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent. It is necessary to support this transparently so that any USB device can be used.
View full review »it_user482313
IT Project Manager at a energy/utilities company with 501-1,000 employees
Even with professional services, deployment can be a challenge; especially when integrating with Exchange when rolling out WorxMail (as an alternative over the native mail clients to containerize and restrict access content). Support is also an area that we struggled with; inconsistent quality between support analysts.
View full review »it_user101136
IT Director at a transportation company with 10,001+ employees
Our organisation has not been successful in delivering a multi-media experience via VDIs. This is one of the areas we are hoping to improve by upgrading to version 7.8.
View full review »MM
Marwan Khattab
Sr. System Engineer at a tech services company with 10,001+ employees
The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers.
View full review »DW
Dan Withrow
Senior Manager of Engineering at Mechanics Bank
Printing is huge, there are a lot of shortfalls with supporting printing over XenApp. I know it isn't all a Citrix issue, Microsoft needs to do some work to get the print subsystem streamlined since it apparently hasn't been looked at since Windows NT4 days.
View full review »DA
DimitarAlexov
CDO at SGROUP
The place where this application can most probably be improved is in the integration with other environments. Right now we have it on-premises, but our plan is to have it on cloud and we have already taken steps with Microsoft to implement this goal. After we move it to the cloud, we will want to add other applications and other data sources to what is already available in order to more easily move the data from one place to another and to use it from different applications. Broader integration would give the user more flexibility. This is why, from my point of view, integrating with other environments is the most important feature that needs to be expanded.
As an example, IBM has a cloud solution that gives users the capability to connect between different clouds. No matter what kind of cloud you are using the data becomes universal through the capabilities of the IBM solution. You can ensure data security and can move data from one cloud to another. This is the kind of thing I mean by integration. It is an integration of administrative work, resource usage and also of the different environments. Right now we have some things on-premise and we have part of it in the cloud. Most probably will be not only be using Microsoft cloud in the future but also Amazon and Google as well. We want to have this application everywhere in this environment and to be able to use only one interface to let us know what volume of resources we are using, how much different solutions cost us, and if our usage is effective. This way we can make evaluations and change if necessary. The economy of our model is very important for us.
The other less important point is that the deployment could be faster. We deployed the solution with the help of a vendor, and I do not blame the vendor that things seemed to come together a little slowly because it was not easy to do. I think the implementation can be simplified a little by the manufacturer.
View full review »SD
CitrixVM833b
Citrix/VMware Administrator at a tech services company with 10,001+ employees
It is progressing and improving day-by-day. Before, we had 6.5 version. The recent one that we used was version 7.1.5.
There are many latency and slowness issues, which are things looked after by Citrix.
View full review »it_user221403
Network Mgr at a educational organization with 501-1,000 employees
I guess eliminating the slight difference in the web interface compared with the Receiver interface for saving files to local devices would be an improvement, but I have a feeling it's just not possible.
View full review »it_user90339
Systems Administrator at a government with 501-1,000 employees
I would like to be able to document the VDIs better in XenServer and in the Delivery Controller, so that I could know which snapshot and image goes with which machine. I can do it now, but it takes some digging.
And I still think the training costs too much in relation to the cost of the software.
View full review »KG
reviewer1472733
Managing Director at a tech services company
As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover.
it_user70641
Virtualization, Remote Access and Mobility Engineering at a financial services firm with 1,001-5,000 employees
The biggest area for improvement is in QA testing. The last few releases of either the VDA or updates to the broker either reduced functionality or re-introduced issues that were previously addressed.
View full review »it_user81906
Technical Sales Leader on IBM Cloud, MBA at a tech company with 10,001+ employees
I would like to see the following improvements:
- Better monitoring tools included in the enterprise editions: At the moment, if you want better monitoring, you need to buy a third license.
- Linux virtual desktop: We have been waiting more than five years for it!
- Compatibility with public clouds: Today, Citrix doesn't have the best position with public clouds. I work for IBM and we have SoftLayer public cloud, and we want to offer DaaS (Desktop as a Service) to the public. Citrix is a great opportunity for us, but Citrix has to “speak” SoftLayer API language. Secondly, Citrix should have a public cloud offering with a license that final users can afford and not just an annual license.
it_user200937
System & Network Engineer at a tech company with 1,001-5,000 employees
Citrix needs to ameliorate their administrative panel and provide a tool to
add more control in the user Citrix environment. An example is Norskale,
recently acquired by Citrix. Actually the user profile can only be modified
by third part tools or by a system tool (like : regedit, script and other).
In addition the AppCenter (XenApp 6.5 version) is not a simple tool and
need to be optimized (too long to load, too many options in different
submenus) and debugged (some columns added in user view corrupt the access
to the AppCenter).
SS
Shailesh Surroop
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
The studio is very slow.
View full review »SS
Shailesh Surroop
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
The studio is very slow.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
Citrix has to support all of the hypervisors including KVM.
The technical support is not as good as it is with other vendors and it should be improved.
View full review »it_user197484
System Administrator with 501-1,000 employees
Many of the improvements that we have identified for this version already appear in the newer version. For this version, we thought they could improve management access to the applications, organization in the console, and revise server management – these are in newer versions.
View full review »it_user1266
Network Manager at a local government with 51-200 employees
Sometimes creating good Active Directory policies can be confusing. Also, there is a lot of work in optimizing desktops so that they don't unnecessarily reduce server performance.
View full review »
MR
reviewer1546923
Controller at a translation and localization position with 51-200 employees
The cost of the solution is high and has room for improvement.
The initial setup has room for improvement.
View full review »it_user283545
Senior Analyst at a financial services firm with 1,001-5,000 employees
I haven't seen any areas for improvement, but I am still learning.
View full review »VC
reviewer1381863
CEO at a tech services company with 201-500 employees
It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.
View full review »it_user174318
Architect at a tech company with 10,001+ employees
We are already evaluating the latest version, 7.9, because Citrix continually updates everything.
For optimal and stable infrastructure products, the people who develop software in-house should provide IT architecture updates.
View full review »it_user212976
Project Assistant at a tech services company with 10,001+ employees
In general, I'm really pleased with Citrix. What sometimes is an issue is when an application is not compatible with the server's OS, but that is out of Citrix´s hands.
View full review »it_user4695
VP of IT with 51-200 employees
Not every application is certified with this solution.
View full review »
MP
sumodirjo
Senior Site Infrastructure Engineer at Kurungsiku
Steep learning curve. You need to configure Active Directory and Desktop Delivery Console (DDC). You will also have to configure XenServer(s) as your VM host. You cannot install XenDesktop on your server; you need a dedicated machine to install XenServer. Connecting from a desktop is easy you just have to install a client. But if you want to be able to boot directly from client to your Virtual Desktop, you need to spend more time to configure it.
View full review »
JS
syseng272610
Sys Eng at a wholesaler/distributor with 1,001-5,000 employees
The monitoring and management is in need of improvement.
View full review »JL
reviewer1041639
System Administrator at a non-tech company with 1,001-5,000 employees
For us, pricing is the most important feature to improve.
View full review »it_user613110
Consultant
I can't think of anything at the moment.
View full review »FS
Fazal Ur Rehman Shah
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
The product deployment is role-based and I would like to see the roles reduced.
View full review »it_user330321
Senior System Administrator at a construction company with 1,001-5,000 employees
I think they should improve data speed performance to reduce bandwidth.
View full review »it_user334560
CIO at a tech services company with 501-1,000 employees
As a market leader, they have got excellent product variety, but they should improve the user and administration experiences.
Also, their support could improve.
MS
reviewer921516
IT Infrastructure Analyst at a insurance company with 501-1,000 employees
The video conferencing feature needs to be improved.
View full review »it_user2529
Manager of Data Center at a transportation company with 1,001-5,000 employees
Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache". It was unplanned and caused a considerable headache.
View full review »
it_user560277
Citrix Consultant at a consultancy with 10,001+ employees
The solution needs some improvement to make it more flexible with an easier interface.
View full review »it_user90252
Presales Specialist at a tech services company with 5,001-10,000 employees
This product should include a feature like like App Volume, which their competitor already has.
Also, the Hypervisor needs to be improved.
View full review »ER
reviewer1221249
Project Leader at a tech services company with 51-200 employees
We would like to be able to provide VDI, a full desktop, to each of our users.
it_user311946
Citrix / Virtualization Pre-Sales and Implementation Engg. at a tech vendor with 501-1,000 employees
Dependency on server virtualization after v7.x is an issue which I encountered in small environments.
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2024
Product Categories
Application Virtualization Remote Access Virtual Desktop Infrastructure (VDI) Desktop as a Service (DaaS)Popular Comparisons
Microsoft Remote Desktop Services
Check Point Remote Access VPN
F5 BIG-IP Access Policy Manager (APM)
Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros
sharing their opinions.
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Learn More:
- Primary Use Case
- Valuable Features
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- Customer Service and Support
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- Other Advice
- Any documentation about Citrix Virtual Apps and Desktops with Virtual Desktop Infrastructure (VDI)?
- VMware Horizon View vs Citrix XenApp: which is the better product and why?
- Do you have any PDF documentation for the Citrix Virtual Desktop solution?
- Which Virtual Desktop Infrastructure (VDI) solution is the best and why?
- When evaluating Application Virtualization, what aspect do you think is the most important to look for?
- What advantages do you see with Citrix XenApp or Desktop Solutions?
- Any documentation about Citrix Virtual Apps and Desktops with Virtual Desktop Infrastructure (VDI)?
- VMware Horizon View vs Citrix XenApp: which is the better product and why?
- What trends and challenges do you predict about Virtualization software for 2022?
- Do you have any PDF documentation for the Citrix Virtual Desktop solution?
