Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Stability

DavidWood1 - PeerSpot reviewer
Senior Infrastructure Engineer at a retailer with 10,001+ employees

Citrix has proven to be quite stable in my experience. Of course, its stability ultimately depends on the skill and expertise of the people managing it. However, I have personally overseen the implementation of Citrix in very large hospital systems, with over a hundred thousand concurrent connections, specifically for the deployment of medical applications and desktops. Overall, I find Citrix to be very reliable and stable.

I would rate the stability a nine or a ten out of ten.

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MB
CIO at a healthcare company with 1,001-5,000 employees

The solution is absolutely rock-solid. I'm almost scared to say this, but throughout the whole stress of what we've been through over the last six or seven months due to COVID, Citrix hasn't missed a beat. It's been solid and reliable. We've had no downtime. It's been absolutely on the money, and given how critical it has been to get people connected and working, the 100 percent reliability has made me very happy.

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AP
Director System Integration at a computer software company with 10,001+ employees

Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it. 

Now, they are moving towards the cloud and offering everything as a service. The redundancy part is already taken care of by the company. 

We have many components and have controlled redundancies. From the end-user side, a user won't see any disruption in the services. That's due to the fact that the infrastructure in the background is highly available. Elasticity is also introduced. We're always building provisioning desktops on-demand and shutting the machines that are not in demand. 

We have certain policies defined in the infrastructure in the background, which can enable our administrators to utilize the resources as they need them. Therefore, it's quite stable.

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Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.
DK
Sr. Architect at Philips

So far, the solution has been quite stable. I would rate it eight out of ten. There aren't bugs or glitches. It doesn't crash or freeze. 

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SC
Manager of Virtualization Services at a university with 10,001+ employees

We're very stable. We have a 98.9 percent uptime. We operate with just a little, rolling outage window that we'll use once a month for patching and the like. We're never, ever fully down, which is really crazy when you think about it.

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FC
Virtual Desktop and Applications Offerings Global Offering Manager at a comms service provider with 11-50 employees

The solution is stable. 

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YM
Multi-Cloud Operations Engineer at a comms service provider with 10,001+ employees

The stability is pretty good and there are no real issues. The one concern is the firewall. If there's any error, U2 a firewall error, we were not able to easily modify it or easily solve it due to tissues with integration. You really need higher network knowledge. In the end, security issues or any issues on the firewall will affect the stability in the end. 

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RV
Vice President (Technology) at Shaligram Infotech LLP

The solution is stable.

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AH
Solution Architect at Kimberly-Clark

It is a stable solution. It is a fire-and-forget solution. Once you set it up, things keep happening, and you don't even have to monitor it until you want to get some statistics.

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Grant Waddell - PeerSpot reviewer
Head of IT Architecture & Operations Support at Lyntia

I rate the product’s stability an eight out of ten.

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JF
Technical Manager at a computer software company with 11-50 employees

Citrix Virtual Apps and Desktops is a stable solution.

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Erez Baruch - PeerSpot reviewer
CTO at Integrity software

Citrix Virtual Apps and Desktops is a backbone platform that organizations rely on. If Citrix is down, then the organization can't function, so it must be a stable solution. If we are working in a thousand-user organization and Citrix goes down, then 1000 employees are left idle.

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RV
Delivery Head - Major Incident at a tech vendor with 10,001+ employees

In my 12 years of customer-facing experience and managing over 80+ accounts, the environment, once stabilized, remains stable for a good amount of time unless it's tampered with.

I manage around 80+ accounts for Citrix virtualization across the entire virtualization stack, involving approximately 1.4 million users.

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Giovanni Golinelli. - PeerSpot reviewer
Hybrid IT Architect at Quanture Spa

For our company's customers, I feel that the product is stable. My company has planned out well enough to do some periodic checkups and update patches for our customers, but not in the time frame that falls in less than six months.

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Vishakha Rathod - PeerSpot reviewer
Graduate Apprentice Trainee at Technische Hochschule Ingolstadt

Citrix DaaS is not a stable solution. I rate Citrix DaaS two out of ten for stability.

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Alan Thomas - PeerSpot reviewer
Technological Solutions Architect at Grupo Techint, S.A. de C.V.

It is a stable solution. We don't usually have problems with the platform, but escalating the issue is difficult.

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PB
Consultant at a computer software company with 1,001-5,000 employees

In my opinion, it was very robust. I enjoyed working with it. We had used it for several years, and you could see that the software itself was being updated with time. Overall, I found it to be a pleasant experience.

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Onurcan Yahyaoglu - PeerSpot reviewer
Virtualization Solution Expert at Migros Ticaret A.Ş.

It is a stable platform.

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MA
Senior Manager, Corporate IT at a computer software company with 10,001+ employees

I would rate the user experience when using the solution’s technology remotely as an eight out of 10, because it is normally quick and stable enough. The way it works, it may not be perfect, which is why I don't think it gets a nine out of 10, but it is stable enough to allow me to work. That is what counts in the end.

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RM
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees

Citrix Virtual Apps and Desktops stability is completely robust. With Citrix Cloud, Citrix manages all the infrastructure, taking care of the availability. They take care of any business continuity worries. We really just need to focus on our core skill sets. It has been fantastic.

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GD
Manager - IT/Telecommunications at Banco Galicia

The stability is good. It is one of the most important aspects that we took into account when we decided that Citrix would be our platform for mobile access and remote access. The platform is completely stable.

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Manjit Chakravarty - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees

This is a stable solution, however, this stability can be impacted by networking changes. Citrix has developed its own in-house monitoring tool that assists in this regard. Security wise, they have lots of features that you can use for two factor authentication along with your password or biometrics.

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JB
Senior Engineer at a computer software company with 10,001+ employees

It's very stable at the moment. We haven't had any issues.

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GT
Solutions Architect at GE

It is pretty stable. We have five of us on staff to maintain the stability of the environment of the solution. 

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ED
Works at a financial services firm with 1,001-5,000 employees

The stability of the solution is great. It is not evident to me whether the lack of stability is linked with the new data center, due to a Citrix issue or new component in the new data center. However, in the past, Citrix was very stable. 

In the beginning, we had more than 70 users with only one reboot per week. I have heard that some companies rebooted every day at night. For us, that was not mandatory. The solution has been very stable with the condition that our applications are packaged correctly.

We plan to migrate to the latest LTSR version next year.

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MS
Systems Architect at Conviso Inc.

The user profiles could be more stable. 

The stability in general is pretty good. It is one of the numerous virtualization applications that have the same reliability as all the others; there's nothing different.

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Daniel Vásquez - PeerSpot reviewer
Bachelor at Universidad Peruana de Ciencias Aplicadas

I would rate the solution’s stability a seven out of ten. The tool’s download time is slow.

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Rey Mendoza - PeerSpot reviewer
Desktop Support Supervisor at Emirates Steel.

At this point, the solution has shown to be stable.

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Juan Pablo Fernandez Sabate - PeerSpot reviewer
IT Architect at Kyndryl

Citrix Virtual Apps and Desktops is very stable. It is our responsibility to have it up and running with good performance. The environment is very stable. Any impact on Citrix is immediately reported to the users. We are always one step ahead in checking performance and getting alerts.

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JG
Citrix Engineer at a legal firm with 1,001-5,000 employees

I would rate the stability very highly, as high as it can be, due to my long-term experience with the product and how it's evolved to the point that it's at. That rating is based on my firsthand knowledge and experience of seeing it used and implemented, day in and day out, not only here, but at other places I've been that are larger than where I am now. I have a high opinion of it in general. It's been my career choice to work specifically with Citrix products.

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RohitSaluja - PeerSpot reviewer
Founder and Director at Decoding IT Solutions LLC

It is stable.

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PH
IT Director at a legal firm with 51-200 employees

It's very stable. It's one of the most stable software applications I run. You set it up and it just goes.

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YG
IT Operations Service Delivery Senior Manager at e-finance

Extremely stable.

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TT
Solutions Manager at ICSI

Citrix Virtual Apps and Desktops are stable.

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Yash Saxena - PeerSpot reviewer
Technical Consultant at MindTree

The solution is stable.

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Nicholas Stapley - PeerSpot reviewer
Technical Architect offering Consultancy Services and Technical Governance at Various Clients

For the most part, we did not encounter stability issues. However, owing to the complexities involved in working with multiple vendor platforms, and by the nature of the Microsoft O/S, there are sometimes gremlins and bugs which affect deployments for which hot fixes are often required.

These bugs can sometimes affect stability, but often only affect it when mixing multiple vendor solutions.

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EP
Senior Technical Consultant at The Instillery

XenDesktop is a very mature product and since implementation early last year, we've only had couple of issues that required our attention. As the solution was built with High Availability in mind, we only suffered from a degradation in service rather than a full outage of the system.

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RV
Delivery Head - Major Incident at a tech vendor with 10,001+ employees

The solution is quite stable. Approximately 60 to 70 percent of the time, I find that issues belong to the dependent components, like network, storage, another profiling solution, or the cloud. Around 30 to 40 percent of the time it is Citrix that is the culprit. But it is quite stable.

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it_user166788 - PeerSpot reviewer
Virtualization Engineer at a tech consulting company with 501-1,000 employees

I had a stability issue with Citrix XenServer. If you experience a problem with XenServer, you must know Linux commands, unlike with VMWare ESX. You can solve any problem with the GUI on VMWare ESX. With Citrix, it must be developed.

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Robert Prugarewicz - PeerSpot reviewer
Infrastructure Specialist at Unum Życie Towarzystwo Ubezpieczeń i Reasekuracji Spółka Akcyjna

It is a stable solution. But if we don't have a stable network in the user environment, it is very sensitive to things like that. The user experience when using the solution’s technology remotely depends on network stability. When the network is stable the experience is positive, but when there is some fluctuation of the network speed, Citrix can freeze the screen or mouse at that moment, and this is not good for users.

One of the advantages of Citrix is its automatic reconnection. If a connection is broken for a second or two, Citrix tries to reconnect. And if the loss of connection is less than, say, 15 seconds, the user will have the same moment on his screen as before the connection was lost.

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RN
Owner at 1st Solutions

If I look back at the issues I had over time, there really have not been too many. Most of the issues are Windows Server related, they are not problems with the Citrix solution.  

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YG
IT Operations Service Delivery Senior Manager at e-finance

This solution is extremely stable.

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it_user482313 - PeerSpot reviewer
IT Project Manager at a energy/utilities company with 501-1,000 employees

XenMobile v9 was relatively stable once it was up and running. After Citrix professional services left the site, we spent another couple of months tweaking and testing before we were willing to migrate our devices to the new environment.

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it_user101136 - PeerSpot reviewer
IT Director at a transportation company with 10,001+ employees

Stability issues due to storage performance caused initial grief. Now it is working. We are using dedicated VDIs for users. We have half of the 1200 VDIs running from one DC and the rest from a secondary DC.

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MM
Sr. System Engineer at a tech services company with 10,001+ employees
DA
CDO at SGROUP

XenApp is a very stable solution. This is one of the reasons we were using it. I had some experience with the product at the previous company and we decided just to use the same solution for this company because it is really stable.  

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SD
Citrix/VMware Administrator at a tech services company with 10,001+ employees

There have been many issues with stability.

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KG
Managing Director at a tech services company

The stability is very good. In some of our environments, we are on old versions so we're busy upgrading. On the old versions, we have to do a lot of session resets. Hopefully, on the newer versions, after we've upgraded, we won't have so many instances where sessions need to be reset.

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it_user70641 - PeerSpot reviewer
Virtualization, Remote Access and Mobility Engineering at a financial services firm with 1,001-5,000 employees

The only issue that we had was early on in our implementation with a “Black Screen”. Although we were never able to determine the root cause with Citrix Tech support and escalated engineering, updating form 5.6 to 7.6 greatly reduced this issue / impact to our users.

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it_user81906 - PeerSpot reviewer
Technical Sales Leader on IBM Cloud, MBA at a tech company with 10,001+ employees

Citrix XenDesktop can be very stable and has great scalability if a certified Citrix architect designs it. Many problems that I've seen in the past with clients were related to bad design. Citrix XenDesktop and XenApp have great stability if you take the correct path.

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DA
Implementation and Support Engineer at PRACSO S.R.L.

It's efficient. Because there are fewer parameters, the base application runs in less time with less effort.

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it_user200937 - PeerSpot reviewer
System & Network Engineer at a tech company with 1,001-5,000 employees

There were some stability issues, primarily with printers and some device drivers. It's important for an administrator to configure policies correctly to prohibit some devices from connecting.

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SS
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees

In the beginning yes, especially if you are running a large number of desktops.

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SS
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees

In the beginning yes, especially if you are running a large number of desktops.

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SN
CTO at Greenware Technologies LLC

This is a very stable solution. The security updates are always being done.

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it_user197484 - PeerSpot reviewer
System Administrator with 501-1,000 employees

The solution has been in production for three years with no major problems; zero down time from the solution.

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MR
Controller at a translation and localization position with 51-200 employees

The solution is stable.

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it_user283545 - PeerSpot reviewer
Senior Analyst at a financial services firm with 1,001-5,000 employees

There were some issues.

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it_user174318 - PeerSpot reviewer
Architect at a tech company with 10,001+ employees

All implementations of Citrix have problems with stability; that is normal. This type of infrastructure should be integrated with the many software and hardware components that are currently implemented in the company.

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JS
Sys Eng at a wholesaler/distributor with 1,001-5,000 employees

The stability has improved through the course of the last three upgrades.

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JL
System Administrator at a non-tech company with 1,001-5,000 employees

It is a stable product.

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it_user560277 - PeerSpot reviewer
Citrix Consultant at a consultancy with 10,001+ employees

Initially, we had some stability issues, such as slow logon for users and profile issues. All have been resolved and it is currently running smoothly.

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ER
Project Leader at a tech services company with 51-200 employees

This solution is pretty stable, I would say.

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it_user311946 - PeerSpot reviewer
Citrix / Virtualization Pre-Sales and Implementation Engg. at a tech vendor with 501-1,000 employees

No issues with stability.

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Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.