xMatters IT Management Customer Service and Technical Support

reviewer1023132
Lead Consultant, Owner and Founder at a tech consulting company with self employed
I would say that their support is above average, although not exceptional. It depends, in part, on who you were speaking with. However, part of the reason that we sometimes struggle with support is that we are outside of the norm for what is expected. View full review »
it_user817761
Development Manager at a non-profit with 1,001-5,000 employees
I would give them an excellent rating. They've been extremely responsive and always work an issue until it's fully resolved. View full review »
ITProducba92
IT Production Assurance Manager at a wholesaler/distributor with 10,001+ employees
Technical support at xMatters is very responsive and knowledgeable. View full review »
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