Yammer Room for Improvement

PaulAnderson1 - PeerSpot reviewer
Group Data Architect at CapQuest Group Ltd

It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. 

There is room for improvement in user experience, like positions of elements.

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Andy Blomley - PeerSpot reviewer
Technical Director UK at TP-Link

There is room for improvement in the interface. The interface is clunky and could be improved.

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Mohd Azhar Uddin - PeerSpot reviewer
Microsoft Modern Workplace Solution Architect at Novartis Pharmaceuticals

Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies. A single network Yammer would be a better option for administrators and not for end users because end users wouldn't know it.

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Buyer's Guide
Yammer
March 2024
Learn what your peers think about Yammer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
SC
Owner at BeaconOne

Whenever HR sent notifications to different communities using the solution, I would receive multiple alerts. Its notifications can get too noisy at times. It would fill up the entire inbox. Later, when I used to turn it off, I would get an email asking if I received the alerts. This particular area could be improved.

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Michela Bruna - PeerSpot reviewer
Ux designer & content strategist at Eni gas e luce

Yammer's UX and UI are areas with certain shortcomings where improvements are required. Yammer's UX and UI should be made more user-friendly and organized.

For improvements in the area of stability, the solution requires improving its UI and UX while ensuring better integration with other tools, like Microsoft Teams. Sometimes, there seems to be some overlapping of features in the solution, especially in the area related to the creation of a repository, because of which one may not be able to identify when using Teams and Yammer, making it in the area which is unclear owing to a lack of best practices.

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Lamin Drammeh - PeerSpot reviewer
Information Technology Operations Engineer at BBC

If you are using other applications that are tough to integrate into the environment, that can cause limitations.

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PrashantSharma - PeerSpot reviewer
BI & SharePoint Solutions Architect at Aavispro

Sometimes, we lose access to the solution for unknown reasons.

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Dumisani Mathye - PeerSpot reviewer
MDM Lead at Blue Label Telecoms

Yammer should include more integrations. It would be useful if I could fully integrate all my work into the solution. I would like to have an option to seamlessly share a document or a presentation using Yammer so that everybody can access, see, and appreciate it. I would like to have the option to do that without having to set up a whole post separate from my everyday work.

Suppose you work in marketing, and your job is basically to socialize a whole lot of events or ideas. It would help if you could instantaneously share that work while you're doing it so that you can get people ready on a platform.

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Cory Bergstrom - PeerSpot reviewer
Security and Infrastructure Engineer at a consultancy with 201-500 employees

The solution should provide a Windows application. The permissions are a little bit over-complicated.

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Muhammad Imran Ali Jan - PeerSpot reviewer
Senior Executive IT Infrastructure at Wateen Telecom (pvt.)

Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities.

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HS
Vice President - Strategy & Client Partnership- Data & Cloud Analytics at a computer software company with 51-200 employees

Yammer has very limited features.

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it_user609612 - PeerSpot reviewer
Service Catalog Manager at a non-tech company with 1,001-5,000 employees

Microsoft has to decide what to do with this product for the business. Without every business committing to 365, Yammer is a separate application and does not tie into Skype for Business or SharePoint 2013 and previous versions.

If MS could somehow incorporate Yammer to SharePoint and Skype for Business, then it would have a lot more uses and be easier for users to take advantage of.

Yammer is very basic. They have made very minor improvements to it. It does not hold up when comparing it to what other social media apps can do. Using it for a business without all of the other functionality really limits what you can do with it.

MS made us plenty of promises for Yammer and have not delivered. There is a good chance we will be done using it before the year is up.

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it_user685317 - PeerSpot reviewer
Senior Manager of File Services and Clustering at a financial services firm with 10,001+ employees

There is room for improvement in the customization and administration aspects of the product. Being able to edit posts with a revision history is a long sought-after feature.

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NK
Consultant at a consultancy with 201-500 employees

There is not much to choose from when it comes to the verification part of Yammer, especially if the clear instruction documentation is clear. If the instruction document is unclear it could be an issue. Fortunately, the technical team in our company was very clear on the instructions on how to use the tool. Even if we had an issue, it was only once when it came to the authentication part, but Yammer was very prompt in resolving the issues related to authentication and the mobile app. There wasn't much of an issue for me with Yammer.

In Yammer, mobile app onboarding has certain shortcomings and can be improved. I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time. The aforementioned area can be improved. Though the resolution for the issue related to the tool took some time, it got resolved.

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it_user88278 - PeerSpot reviewer
Associate Director, AIA Edge at AIA

The ability to edit posts can be frustrating for some. The versioning control could also be better. Some of these issues have to do with training and changing entrenched behaviours.

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it_user647430 - PeerSpot reviewer
Senior Consultant, Business Analysis at a tech services company with 10,001+ employees

The product itself is fine, in that it serves a purpose. The issue is in the adoption.

  • Employees need to be trained on how to use it, and to understand its benefits to encourage more adoption.
  • Without people using the tool, email traffic increases. The knowledge sharing is limited to people who they know in their local communities.
  • In addition, Yammer is just one of many tools Microsoft has for collaboration. Knowing which tool to use can be daunting.
  • With the release of teams and groups, Yammer is losing its purpose slightly.
  • I think that my rating is really around the usefulness of the product.
  • In terms of how it works as a collaborative tool, it is probably a 4. My issues with Yammer are mostly around the fact that Microsoft has included it with Office 365, but they haven't integrated it with all of their other tools.
  • The user profile is separate to the one on Delve and it has to be maintained separately.
  • When documents are uploaded to Yammer, there is no way to add metadata to it.
  • Documents are not stored in an associated SharePoint site, so it is separate to the document management solutions we have with SharePoint.
  • It is disjointed and Microsoft doesn't seem to be doing much more to integrate it. They are spending more time integrating teams instead.
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it_user104193 - PeerSpot reviewer
Partner - Digital People Practice at Digital Works Group

The user experience could be improved. It needs more speed and interaction to drive its utility when streaming videos or performing uploads.

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SM
Senior Financial Analyst at a tech services company with 1-10 employees

The solution's feature for sharing could be better.

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AB
Director at a financial services firm with 51-200 employees

The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it.

There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective.

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CP
CIO Corporate at Parmalat S.p.A.

I would like to see a fancier user interface. That is one of the weak points of Yammer.

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it_user643641 - PeerSpot reviewer
Software Developer - Java at a retailer with 1,001-5,000 employees

There needs to be an "Edit" functionality for posts and replies because grammar and spelling mistakes do happen. Sometimes they aren't caught until after posting.

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JW
Sharepoint Developer at a tech services company with 51-200 employees

Being able to edit a post after it has posted.

When a user creates a post, it goes into a group or the main global feed. Once that post has been posted, you cannot edit the post to change it. For example, if I wrote, “New Project coming soon” and realized after posting it that I misspelled a word, I cannot edit my post to change it to. “New Project Coming Soon”.

Being able to move a post to a different group after it has posted.

When a user posts something in a group, they cannot change what group it is posted to. For example, if I posted “Check out the new tasks list” in the main global Yammer feed, but then after posting it I realize di meant tp post it into a different Group, I cannot move that post to a different Yammer group.

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TW
Executive Director of Student Life at a non-tech company

Perhaps keep working on the integration of other Office products.

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it_user621045 - PeerSpot reviewer
Communications Specialist at a non-profit with 501-1,000 employees

The integration with other Office 365 products can be improved to create a smooth interaction with Outlook. The users and their email addresses should be the same across all platforms, as they are owned by one company.

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it_user651534 - PeerSpot reviewer
PM - Management Consultant at a consultancy with 501-1,000 employees
  • Yammer's integration into the Microsoft Office 365 product suite was not yet in place when we were piloting the product.
  • It needs better integration with other Office 365 products. They only just released the integration this March.
  • They should add more "Slack-like" features. Although they are different products, most people in the development community need Slack and they don't need Yammer.
  • For large organizations, Yammer could work well.
  • The notification features on the web app were confusing and lacking.
  • The mobile app is a much better UI/UX design between the two.
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it_user653547 - PeerSpot reviewer
Technical Lead at a comms service provider with 10,001+ employees

Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product. They bought it from a third-party.

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it_user86613 - PeerSpot reviewer
Consultant at a tech consulting company with 51-200 employees

Manageability and customization

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AG
Program Manager Change & Communication at a insurance company with 501-1,000 employees

Because we are in Belgium, we have two languages and the program is only in one language. It could have been interesting to have it in both French and in Dutch. 

We tried to integrate into SharePoint, but it was not really efficient.

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it_user655092 - PeerSpot reviewer
Enterprise Social Consultant, Collaboration Services at a insurance company with 10,001+ employees

The biggest area for improvement would be in analytics. There is not much offered today, but there is more coming soon.

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SK
General Manager: Internal Communication at a comms service provider with 1,001-5,000 employees

The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it.

The ability to just be live, I think is very important. You don't want to leave the app to go live. You want to be able to just go live within the app. So I think that their internet streaming ability would be a very good feature to add.

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it_user651843 - PeerSpot reviewer
Global Communications Manager at a financial services firm with 51-200 employees

It's constantly evolving and Microsoft allows users to suggest ideas to improve.

There's always going to be room for improvement, because it's not the answer for everything. But it is a start.

For me, it's about:

  • Having more control over the all network feed
  • Improving how people filter the good stuff from all the noise
  • Allowing you to make certain important posts sticky at the top
  • Improving the removal process of people who are no longer with your business
  • Better integration with Microsoft products in the cloud
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it_user180864 - PeerSpot reviewer
Web and Intranet Content Management Advisor at a tech services company with 1,001-5,000 employees

The ability to edit replies to previous posts or answers would be useful. Navigation to different Yammer Groups could be improved. Navigation to external groups could be better integrated to reduce clicks. This is a minor annoyance only.

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it_user616521 - PeerSpot reviewer
Head of People Operations at a manufacturing company with 51-200 employees

They need to somehow enable better document sharing features. They need to provide joint drafting of documents.

In regards to the document sharing and modifying feature, currently it does not entirely work together with the mobile devices.

If the documents are saved in OneDrive, then the connection to Yammer is not very easy to use.

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it_user220764 - PeerSpot reviewer
IT Business Analyst for Sales Enablement with 1,001-5,000 employees

Ability to edit posts and also rich text would be good. Currently, unlike other social tools like Facebook at Work and Chatter, Yammer does not have the ability to edit posts. Also, the only rich text (bold/italics/bullets) that are supported are in the Announcements.

I know that Microsoft are currently testing the editing feature and it is due to be released in the next couple of months. This is the most requested feature which we receive from our users.

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RM
Senior Manager at a non-tech company with 5,001-10,000 employees

Yammer shall not stay an independent non integrated service and shall not duplicate what team and outlook services do - it can be the heart of outlook conversations / publishing

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it_user629934 - PeerSpot reviewer
Sr. Application Analyst at a healthcare company with 501-1,000 employees

There needs to be access to a channel, without the need to sign-in.

Right now, if you are a Yammer channel owner, then you can ‘invite’ people to join it. That invitation would require the other person to accept the invitation and ‘login’ to Yammer. By logging into the Office 365 Portal, you are not automatically logged into Yammer. Yammer is currently run as a separate portal experience instead of a blended service, i.e., in the use case of ‘channels’.

If I embed my Yammer channel into a SharePoint Web Part and you are not logged into Yammer, your will see a block on the screen that says ‘login’.

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YD
Senior Industry Expert with 1,001-5,000 employees

Cannot import/invite bulk users from an active directory security group.

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SO
IT Consultant with 201-500 employees

There is a need for full integration with the other features of Office 365.

Office 365 uses Outlook for the messaging box but Yammer has it own messaging box. Searching in Yammer is restricted to its own messaging box. The Outlook box can still be accessed offline.

I would like to see Microsoft's Lync integrated with Yammer for video conferencing.

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it_user651825 - PeerSpot reviewer
IT Director at a financial services firm with 501-1,000 employees

Yammer can improve the effectiveness of its usage by addressing the metrics that measure user trust and perception. It measures the sentiments of posts using analytics and increases the ease of use.

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it_user167418 - PeerSpot reviewer
Human Resource/Digital Experience Applications Leader at a pharma/biotech company with 10,001+ employees
  • Asynchronous, persistent chats
  • Search capability
  • Tighter integration with Outlook (i.e., be able to post directly to Yammer groups from Outlook)
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it_user514995 - PeerSpot reviewer
Business Analyst at a tech vendor with 51-200 employees
  • @mentioning and the fact that you can't then tidy up the name.
  • Linking differing groups, without introducing hierarchy.
  • I did a lot of UAT and security both internally to organisations and being a cloud SaaS caused issues. Therefore, I’d like to see more support documentation with regard to this.
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it_user5070 - PeerSpot reviewer
Architect at a insurance company with 501-1,000 employees
Yammer is not as feature rich as the most mature offering in this space, Jive, however it makes up for this with strikingly intuitive ease of use and a much lower cost. View full review »
RH
Responsable des Systèmes d'Information at AEBDM

I would like to see secure communication channels for our group.

This solution needs to be integrated with the Microsoft Cloud.

This solution would be improved if it was well integrated with other communication applications.

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it_user83340 - PeerSpot reviewer
Director at a tech services company with 10,001+ employees

It just needs a more defined roadmap. Yammer is part of O365 and the whole platform is ever evolving, and new features show up sometimes unannounced, and you don't find out until one of your end users mentions it.

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NM
Engineer at a tech services company

I do not see the point of the product, and I do not like it to be honest. For example, one thing which I do not like overall with Microsoft products is that they are constantly changing them. The issue with that is that most of the updates and features which they are pressing users to adopt are not good or just not wanted or needed by the customers using the products.  

As an example, we did an email migration. Some of our users had contacts that were linked with the Outlook linking feature. This is a newer feature in Outlook, and nobody wanted it in the first place. It just made things confusing by adding unwanted information automatically, and a new feature does not need to be confusing. It shoul be tested first, it should be optional, and the current software trend is to do public beta testing. One person in our company had something like 30 linked contacts — emails and full phone numbers which were not his actually his own contacts. In the migration, these contacts all showed up as his.  

Microsoft has too many updates and they are updates that are not wanted. I could understand if updates were discussed or features are wanted, but Microsoft just throws things out there. In this case, they actually rolled back the feature some time after releasiung it. That should not be necessary and it just makes for further confusion. I think I am actually saying nothing new here, but lately almost every update which is coming out has some bugs or stops something else from working. Sometimes it is a driver problem, sometimes it is something else. But the frequency of the rollouts just increases the frequency of the bugs. It is not the best plan for software management.  

I would say the whole experience was negative, so that is why we stopped using it.  

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it_user566034 - PeerSpot reviewer
Head of Tech. Communication at a media company with 51-200 employees

You can only search by words or person, you cannot filter by person plus terms, date, etc. If you are looking for a message that was posted by a certain person two months ago, you will have to scroll back through all of their posts to find it. Thus, the "search" feature needs to improve.

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it_user620583 - PeerSpot reviewer
Senior Engagement Manager at a tech services company with 11-50 employees

It needs more support for third-party apps. Since third-party apps can increase the actual functionality of Yammer, they are very useful. However, when it comes to integration and setup of these apps, it could be easier.

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it_user1002 - PeerSpot reviewer
Project Manager at a tech company with 51-200 employees
The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category View full review »
it_user1755 - PeerSpot reviewer
Product Manager at a tech company with 51-200 employees
I think that improvements could be seen in the delayed messaging, but other than, it's great! View full review »
Buyer's Guide
Yammer
March 2024
Learn what your peers think about Yammer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.