Zabbix Other Advice

ASM Naushad Alam - PeerSpot reviewer
Network Manager at a financial services firm with 1,001-5,000 employees

The solution is popular in any IT sector because it allows for any number of customizations. 

Since we are using the freeware version, we do not know of other key features or how to use them. It is not necessarily the solution, but maybe instead our lack of knowledge. 

Based on our use, the solution is rated a seven out of ten. 

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KT
IT Manager at CLOUDJET GROUP

I never used technical support and relied on documentation and the community instead. The documentation was good. Zabbix is a good choice if you have a good team on Linux and a good team in general because the support is expensive for Zabbix.

If you're planning to choose Zabbix, start with a small deployment for the first five years. I rate Zabbix a nine out of ten.

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Volkan Yirik - PeerSpot reviewer
Deputy General Manager at İdea Teknoloji

I rate Zabbix nine out of 10. If you're thinking about implementing Zabbix, you need to understand that deploying an open-source solution can be challenging. You must carefully plan your implementation. 

If you don't have a plan, you'll need to restart over and over. The planning phase is crucial, and millions of free video tutorials are online. I suggest studying these before starting a Zabbix project. They explain how to plan your deployment and install Zabbix. 

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Buyer's Guide
Zabbix
March 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
SK
Head of IT at RD Tech

I rate the overall product an eight out of ten. I recommend people start using it and dive into it. You'll see value almost immediately.

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NR
Information Security Officer at Kenmare Resources Mauritius

You do not need to spend a lot of money on solutions that have similar functionality, such as PRTG or Solar Winds. With Zabbix, you receive a free enterprise-class monitoring solution for free, as long as you know how to use it.

I would recommend this solution to others.

I rate Zabbix a nine out of ten.

View full review »
Julian Lewis - PeerSpot reviewer
Senior application performance monitoring and alerting specialist at a aerospace/defense firm with 5,001-10,000 employees

I would definitely recommend it. It is very good for what I want it to do. I would recommend getting your Linux and databases teams involved very early on in the journey, and when you are deploying, make sure that you are targeting the more important applications in your portfolio. Don't just try and deploy it on everything straight off the bat. Try and pick some critical applications to look at and build the value in the product in the initial phase, and that usually gets people interested in the application and moving forward. That would be my advice to people. One of my drawbacks was that I waited a bit too long, and when I brought them on board, I had already built most of the environment myself. I should have got them involved a lot earlier and sooner. It is not really a bad thing, but you can't do everything yourself, so try and get people on board.

I would rate Zabbix a nine out of ten. I am pretty biased. I really enjoy using Zabbix, and I feel it does what I need it to do. It definitely ticked the boxes. In my current role and in three years, I've gone from demoing Zabbix, doing a proof of concept, and integrating it with a few things to the boss turning around and saying, "Right, make it production." I have to admit that everybody that has come into contact with it or I've presented it to has been very pleased with the results. It has been a very good fit. I can only compliment the tool. 

I am not giving it ten because it's not perfect. I don't think any monitoring tool is absolutely a hundred percent perfect. There is always room for improvement, but this has to be one of the better ones. I know what I'm doing, and I could do more if I had support from them, but what you can do with the tool is very good as compared to other tools that I've tried out in the past, such as Nagios. With Nagios, if you really want the full functionality, you have to pay for it. Here, they give you that functionality. You've just got to know how to use it. It is very clever, and it has definitely won me over as a tool. Thanks to deploying and using Zabbix, I have learned a lot of stuff around Zabbix as well. I have learned a lot about different tools such as Linux,  MySQL, and Postgres that are needed to run the service. It has been good. I have enjoyed it a lot.

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Matthieu Bouthors - PeerSpot reviewer
Sales Engineer Southern Europe at Netskope

I'm a customer and end-user. 

We're currently using the latest update of the product. 

I'd rate the solution eight out of ten. 

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Florian Masiero - PeerSpot reviewer
IT Operations Manager at Viamedis

From a user's perspective, I would rate it a nine out of ten.

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UW
Senior Consultant at a tech services company with 10,001+ employees

I'd rate the solution a nine out of ten.

The good thing is that it is easy to test. This is one of my favorite benefits and why I like open-source software. You can test it very well without signing contracts with enterprise vendors, for example. New users should put it on their laptop and try it out. It doesn't need much resources and you can discover your home network or your lab if you have something. 

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Venkatesh Koppula - PeerSpot reviewer
Tech Specialist at a tech services company with 51-200 employees

I will rate this solution a seven out of ten.

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AP
Software Maintenance Engineer at a tech services company with 10,001+ employees

The solution has quick integration, templating, mapping, and monitoring.

I rate Zabbix a seven out of ten.

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KK
Manager, Network Administration at a consumer goods company with 11-50 employees

Zabbix is a really good tool because it is an open-source tool.

In the future, we might consider using products like NETSCOUT, capable of root cause analysis, which works at the pocket level and can give us some insights into our overall infrastructure.

Overall, I rate Zabbix an eight out of ten.

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JM
Admin Sys Linux at a computer software company with 11-50 employees

Overall, I would rate the solution an eight out of ten. 

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IZ
Broadcast Engineer

I'd rate the product nine out of ten. 

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WC
CTO at Conscia

Currently, we use it and we implement it as a partner.

We're always on the latest version. It's automatically updated via the cloud.

I'd rate the solution at a ten out of ten.

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FN
CEO/Founder at Zen Networks

I would advise others to know scripting and Linux administration. These are the prerequisites. If you don't know these, you either have to get better at them or get an expert to help you. After this solution is deployed, you should have someone to administer the platform. Do not leave the platform as it is. It should evolve with the network. Otherwise, it becomes irrelevant.

I would rate Zabbix a nine out of ten. It is a very good product, and it is for a good reason that we have chosen Zabbix as part of our monitoring portfolio.

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PK
Infrastructure Automation Lead at SoftServe Ltd.

On a scale from one to ten, I would give Zabbix a rating of nine, strictly because we would like to see better integration with mobile TeleCloud.

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TK
Systems Specialist at a government with 5,001-10,000 employees

I would recommend Zabbix to others. It's been really good. We've been very pleasantly surprised at how well it's worked and how much of an improvement it is on the system we had before. It's night and day.

I would rate it a nine out of ten. Nothing is perfect. One thing is a little clunky about it. We provide this hosting service to a bunch of different groups, and by default, you can only see the servers that are in our group. So, when we log in with our normal IDs, all we can see are the servers from our monitoring group. If I want to see other servers, I have to log in differently. 

It's a safety thing, which is good, but it would be nice if there was a way to log in and see everything, and yet, have a read-only view where you could just see stuff and not have to be authenticated to change anything.

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Faustine Chisasa - PeerSpot reviewer
System Administrator at TZ Telecom Ltd.

I rate the solution an eight out of ten. 

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AC
Senior Contractor at a tech services company with 10,001+ employees

My advice for anybody who is implementing Zabbix is to read the documentation and go through the use cases before beginning the implementation. Many use cases are available online.

I would rate this solution an eight out of ten.

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EB
Infrastructure Manager and Security at ITG

My advice is that the person who is responsible for implementing Zabbix in their environment should be familiar with Linux because then the process is more simple, efficient, and takes less time.

I would rate Zabbix an eight out of ten. 

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ND
Responsible Infrastructure and Production at Oasis SmartSim

Overall, this is a great tool and I recommend it.

I would rate this solution a ten out of ten.

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Faustine Chisasa - PeerSpot reviewer
System Administrator at TZ Telecom Ltd.

Overall, Zabbix is a great product. I have been using it for almost two years, and I am very happy with it.

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D6B8 - PeerSpot reviewer
District Technology at INDEPENDENT SCHOOL DISTRICT 196

Zabbix coupled with Grafana (there's a plugin for Zabbix, very easy to setup), is a great monitoring stack. Leveraging "Let's Encrypt for SSL" is also a must!

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MO
Windows Server Technology Team Lead at a manufacturing company with 10,001+ employees

I would recommend this solution to others who are interested in using it.

With my current experience, I would rate Zabbix an eight out of ten.

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BalaVighnesh - PeerSpot reviewer
SRE at Zscaler

This solution was used by 200 people in our company.

I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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Patrice Delavictoire - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees

I rate Zabbix eight out of 10. It's a good solution for everyone's needs. Maybe same users that we have, few users for the moment because we don't have a very big important network. I think that Centreon is better, but maybe easier than the subjects to use. This is maybe the best solution for small entities.

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BY
Software Specialist at NTT Thailand

I rate Zabbix a seven out of ten.

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Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom

I rate Zabbix an eight out of ten.

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Cesar Danecke - PeerSpot reviewer
IT Supervisor at HORSCH BRASIL

I believe in the system's potential.

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DC
Co-Founder at Nobius IT

I believe it's crucial to plan the implementation. Just because the software is free, you shouldn't just install it and let it run. Plan your implementation carefully and you'll get more out of it than you ever thought possible

I would rate this solution a nine out of 10. 

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RW
Regional Head at a tech services company with 51-200 employees

I'm a Zabbix partner.

The solution is excellent. I would rate it at a ten out of ten. 

I would recommend the solution to other users and other organizations. 

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BS
Sr. Linux Analyst at a energy/utilities company with 1,001-5,000 employees

Most important criteria when selecting a vendor: 

  1. Features
  2. Price.
View full review »
DB
Founder at Art World Web Solutions

Zabbix is a good product. It just requires a better development model, better UI, and better scalability. It also needs more features.

I would rate Zabbix a seven out of ten.

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BT
Chief Security Officer at a tech services company with 11-50 employees

I give Zabbix an eight out of ten.

Choose the templates to use carefully. Get to know the Zabbix templates and be prepared to modify/fix them because the templates available from the Internet are often buggy or incomplete.

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GM
SOC Expert at a computer software company with 1,001-5,000 employees

The product is a standalone in my data center, my local data center.

I would recommend the solution to others. It's been good to us so far and we do have experts in our country.

I'd rate the product at a nine out of ten. We've been pretty happy with it in general.

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GK
Deputy Manager - Infrastructure at a retailer with 1,001-5,000 employees

This is not a product that I recommend. Instead, I recommend using SolarWindows or ManageEngine for monitoring because there are more features on Zabbix with limited usability. Reports are also limited. Basically, you get more features in SolarWinds or ManageEngine.

I would rate this solution a five out of ten.

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AM
Engineering manager at BGH Tech Partner

If you have IT monitoring needs, ask your IT System expert and probably he/she will opt for Whats Up Gold, but if you need Monitoring Services besides IT and many assorted technologies, you can look at Zabbix 

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DM
IT Administrator at a aerospace/defense firm with 501-1,000 employees

I'm a customer and an end-user.

I'd rate the solution at a seven out of ten.

I'm not sure if I would recommend the solution. I really don't like it as it generates a lot of false information. That said, it is a good monitoring solution, for what it's worth.

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RC
Application Monitoring Technical Lead at a tech services company with 10,001+ employees

If a company wants to implement the solution, I suggest they go with the latest version. It is a stable version. Preferably they should use it with the database, and not the AWS database, as it doesn't give you time scaling. You have to install your own Postgre and you can apply the time scaling feature in that. That way, you can add your data competition to Zabbix. 

You have to do a lot of tuning on cache and view sizing. If your clients are on a remote site, you usually use proxies. Therefore, data will be sent to proxies, and then from proxies, it will be sent to the server. 

I'd rate the solution at a seven out of ten.

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FA
IT Assistant at Hotel 2 Fevrier

I am also using this solution to help me with writing my master examination. I need to write something about this solution.

I would recommend this product to anyone who is interested in using it.

I would rate Zabbix an eight out of ten.

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VS
Lead at a manufacturing company with 10,001+ employees

I rate Zabbix an eight out of ten.

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IB
Managing Director at a tech services company with 1-10 employees

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a good idea. There are choices to be made so if you don't know the product and you are speaking to someone who does, then listen, because they can advise you properly to get the best benefit out of the software. Zabbix is a free package, you're not paying for any licensed software; the expense of Zabbix over time is related to how it's deployed and used. If you don't deploy it right, then you'll spend more time fixing your mistakes than actually using the software.

On a scale from one to ten, I would give Zabbix a rating of eight.

I am not giving them a higher rating because they don't have analytics. They're getting there. They're becoming more and more proactive. They just added something which was very important called 'application performance monitoring'. From an enterprise perspective, they still lack the analytics capabilities, but that's not necessarily an issue unless you're looking to choose one tool that does everything.

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it_user901191 - PeerSpot reviewer
Assistant Manager at a comms service provider with 1,001-5,000 employees

I would rate this solution as a 10 out of 10. It is the best product. I really love Zabbix because it has a lot of functions and works well. My advice is to use Zabbix.

When selecting a vendor, the number of customers is very important along with the price.

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VT
Support Team and Services at konverge technologies pvt ltd

I rate Zabbix seven out of 10. 

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JP
Président / Directeur des services informatiques at Atig network

This is a product I can recommend to others.

Overall, I think that this is a great tool, although I need to spend more time with it to see exactly what the different features are, and how I can use it to implement my network better. There are a few glitches that need to be fixed, such as making the plugins easier to install.

I would rate this solution a nine out of ten.

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DM
IT Administrator at a aerospace/defense firm with 501-1,000 employees

I would rate this product a 7 out of 10. This is because it needs better flapping control and better infrastructure monitoring. Other products provide this already. I don't think I have much to say that isn't answered elsewhere. The product's benefit is that it is easy to get up and running. 

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it_user82719 - PeerSpot reviewer
Engineer at a tech company with 51-200 employees

My advice is that its good to have a clear understanding of the goals you are looking to fulfill with the monitoring system, the objectives must be clear, also the environment in which the system will be implemented and the capacities (hardware, people, time, etc). There are a lot of aspects to take into consideration when choosing and implementing a monitoring system so invest as much time as possible in planning carefully. Zabbix is a great product, with great flexibility and I'm sure can be adequate to most of the situations, but maybe it's not the best choice in some scenarios, so plan carefully before choosing and implementing any product. For example, I would not suggest an in-house Zabbix implementation to a company without technical staff.

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Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees

We are a certified implementation partner for Zabbix.

In our operations, we are the only certified implementation partners for Zabbix and just two months ago, we got certified for the Middle-East operations as well. When it comes to this region, we are the only certified implementation partners for Zabbix in the entire Middle-East.

We are working with the latest version and it getting upgraded right now. We have two environments basically. We have a production as well as a development (or staging) environment. Presently, our upgrades are going onto the staging environment. We have a go ahead on the staging environment after that. We will start on the production as we have around 50 to 70 customers who are already on the Zabbix. Directly upgrading it on the production is a challenge for us. We don't want to get into a situation where the entire thing goes down. We plan to roll the updated version around February.

Presently we have it on a hybrid module. With a primary running on the cloud and a secondary running on our data center, which is on-premise. This way, if the primary site goes down, we have a secondary site to support the customers. 

I'd recommend organizations try the solution, however, if they have issues, they should not just throw it out. The tool is capable. You just need implementation partners. 

I'd rate the solution eight out of ten.

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it_user8784 - PeerSpot reviewer
Consultant at a tech consulting company with 1,001-5,000 employees
Tweak the standard templates and make sure you don't run the DB on a virtual platform. View full review »
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees

I would recommend this solution to anyone interested in enterprise-level monitoring and integration. The only improvement I would suggest revolves around its AI and ML capabilities. Those are the only problems, at this point in time, that I see with this solution. If these issues are addressed and included in a future release, then this will be an end-to-end, fabulous product for monitoring and automation.

Overall, on a scale from one to ten, I would give Zabbix a rating of nine, simply because the world is rapidly progressing toward an AI and ML environment. Whenever you check out a new product, from Moonsoft for example, most of the marketplace jargon revolves around AI. So, when we talk about AI, the customers are ready to just blindly buy the product without understanding if it is real AI and ML, truly capable of completing the task at hand. That's why we started using bots to automate steps; to show the customers that even Zabbix, as a solution, can be used for automation using bots. It's a tedious process, but it's a great method of comparison.  

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RR
Principal Technical Consultant at CIBER

If performance and scalability is important, use postgres with timescaleDB as database backend. This wins hands down compared to mysql.

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it_user685347 - PeerSpot reviewer
Linux System Administrator at a tech vendor with 1,001-5,000 employees

Make a plan for components you want to monitor, how these components are related, what groups and templates you want to create.

Also at the beginning don't be afraid to use templates provided by Zabbix - it will help you start. After that you can slowly tweak them or add new ones.

Make the database backup - that should be obvious.

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Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom

I would recommend Zabbix to people who want to monitor a simple network.

I have found that the literature on the website is not very easy for some people. They want to be in those to read more about Zabbix, how to install it, and what the normal problems are.

I would rate it a nine out of ten. 

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YS
Senior Director at a tech services company with 1,001-5,000 employees

At this point, it is too early for me to recommend Zabbix one way or the other, as we have just scratched the surface of its capabilities.

I would rate this solution a seven out of ten.

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GT
Project Manager at a computer software company with 11-50 employees

We have only just started using this solution a couple of months ago, but we plan to continue using it in the future.

I can recommend this product to others who are interested in using it.

I would rate this solution an eight out of ten.

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Sudip Karmacharya - PeerSpot reviewer
Information Security Specialist at CAS Trading House

We would rate this solution a seven out of ten.

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TS
Chief Revenue Officer at paramaah it services

Because Zabbix is an open source solution, a lot of customization is required. In turn, a lot of information has to be provided by the client about exactly what they want, which parameters they want to monitor, and what the thresholds are. Proprietary solutions would already have those thresholds in place. Once this process is done, it's really very good for your organization. But it does take a lot of work.

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MD
ICT Network Infrastructure & Architect at a transportation company with 1-10 employees

We're just a customer. We don't have a business relationship with Zabbix.

I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system.

I'd rate the solution eight out of ten overall.

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it_user1339749 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees

Overall, I think that Zabbix is an awesome tool and I would use it again, rather than another one. For us, Nagios was a disaster and Zabbix was the savior. We didn't require any functionality that it didn't already have. My only complaint is that the dashboard needs to be improved.

I would rate this solution an eight out of ten.

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it_user200937 - PeerSpot reviewer
System & Network Engineer at a tech company with 1,001-5,000 employees

The only advice is:

  • To read the documentation before implementing.

  • Test the software with the appliance (i.e., only for testing and not for the production environment).

  • Participate with the community on the forum.
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it_user90867 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
People need do a POC (Prove of Concept) to check if ZABBIX will fit in their needs. We also have a lot of blogs talking about 'Monitoring Solutions' and a lot of 'comparisons', but I think the best way to start is to choose to work with a ZABBIX Partner around the world and talk about your needs. View full review »
Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom

With regards to COVID-19, Zabbix's meetup and training were 100% online and were very helpful for keeping in touch with network engineers around the world, despite social restrictions.

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LA
Senior Project Manager at a university with 201-500 employees

This solution is very good for data reporting. I would rate this solution as ten out of ten.

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PN
Network Engineer at a computer software company with 5,001-10,000 employees

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating. 

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SD
VP of IT Infrastructure at a tech services company with 11-50 employees

My advice for anybody who is implementing Zabbix is to seek the help of somebody who has actually done it before. Otherwise, it's not worth their time. Also, find somebody who can provide you with the templates that you need, or who's got familiarity with building them. It is a good solution if you have the time to build the templates and figure it all out. This requires knowledge of SNMP, as well as all of the devices. Then, you have to put it into XML and create a template that Zabbix can use. It is not a straightforward solution.

The reason that I stopped using Zabbix and bought LogicMonitor is not that it didn't work well. Rather, I needed a solution that was complete, where I didn't have to do the development.

I would rate this solution a four out of ten.

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TJ
CEO at a marketing services firm with 11-50 employees

Our requirements are basic, and it is fulfilling them. I would rate Zabbix a seven out of 10.

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HJ
IT Infrastructure Manager at a tech services company with 501-1,000 employees

The documentation has all the information you need.

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AK
System Architect at a tech services company with 51-200 employees

I rate Ubuntu Linux a 10 out of 10. It's really great. I recommend Ubuntu Linux to others who are looking into implementing this OS. 

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AM
Network Engineer at a tech services company with 51-200 employees

Zabbix is a good and very cost-effective product. It does its job very well. We downloaded it for performance monitoring and it's very effective.

I rate Zabbix an eight out of ten.

View full review »
it_user137115 - PeerSpot reviewer
IT Manager at a financial services firm with 51-200 employees
I recommend this solution. View full review »
it_user90870 - PeerSpot reviewer
Senior Consultant at a tech services company

Just go for it. The possibilities are endless and very large.

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it_user301455 - PeerSpot reviewer
Associate Solutions Engineer with 501-1,000 employees

An in-depth knowledge of the product is needed to customize it, according to your customer's needs.

It is advisable to hire a consultant and do a PoC (proof of concept) before arriving at conclusion.

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LA
Associate Founder at KerBBo Consulting

I really do not like this solution, almost all of its features are awful. I would rate it nine out of ten for on-premises environments but five out of ten for cloud platforms or BAS.

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it_user701040 - PeerSpot reviewer
Director at a tech services company with 1-10 employees

In our opinion Zabbix is an amazing monitoring solution which allows for any service or device to be monitored. In most cases, integration is supported out-of-the-box. In some cases, additional scripting or minor development is required.

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it_user354798 - PeerSpot reviewer
Consulting System Engineer at ENEA

It is unnecessary if you have below 100 hosts. Otherwise, it's a great tool, with a nice web interface.

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AD
Junior Network Engineer at Easy Systems

I would recommend this solution to others.

I rate Zabbix a seven out of ten.

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FK
IT Manager at a tech services company with 51-200 employees

I'm not really a user. I deploy the solution.

Overall, I would rate the solution at an eight out of ten.

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GB
IT Administrator at a retailer with 501-1,000 employees

It's a complete solution. There is a learning curve but it is worth it.

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it_user1000593 - PeerSpot reviewer
Network Security Specialist at SON Corporate Group

When you learn how to work with it, you will love it.

It is a complete network management system that will meet all your needs.

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FK
IT Manager at a tech services company with 51-200 employees

We're just a Zabbix user. We don't have a special relationship with the company.

I would rate the solution three out of ten. I would rate it higher if there was better scalability potential and the performance was of a much higher quality. 

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it_user476439 - PeerSpot reviewer
Gerente de Informática at a tech services company

You’ll be pleasantly surprised if you give the product a chance.

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it_user656028 - PeerSpot reviewer
PostgreSQL Database Administrator at a tech vendor with 1,001-5,000 employees

If you’re into the Open Source and freedom principles, don’t mind getting your hands dirty, and have the technical skills, Zabbix is a good choice. Commercial support is available if you don’t want to go at it alone, lack sufficient technical skills, and you need help to keep the project going.

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it_user124245 - PeerSpot reviewer
System Integrator at a tech services company with 11-50 employees

All data is stored in the database. If you have more than 200 hosts you need a fast disk or good tuning of the OS/database.

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EE
System Consultant, Team Lead at a tech services company with 1,001-5,000 employees

It is a good product. It is easy to integrate and use. We are happy with it.

I would rate it a nine out of 10.

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AA
Information Technology Infrastructure Manager at a pharma/biotech company with 1,001-5,000 employees

I would rate this solution 8 out of 10.

I can recommend Zabbix as a monitoring system.

View full review »
PN
Operations Manager at a tech services company with 51-200 employees

I would rate this solution a seven out of ten.

View full review »
Buyer's Guide
Zabbix
March 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.