Zabbix Overview

Zabbix is the #1 ranked solution in our list of best Network Monitoring Tools. It is most often compared to Nagios XI: Zabbix vs Nagios XI

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Zabbix Buyer's Guide

Download the Zabbix Buyer's Guide including reviews and more. Updated: July 2021

Zabbix Customers

Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud

Zabbix Video

Pricing Advice

What users are saying about Zabbix pricing:
  • "My manager is very happy because it doesn't cost anything."
  • "It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
  • "Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."
  • "I was using the free, Community Edition."

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Shibu Babuchandran
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Real User
Top 5
Very mature, easy to scale, and free to use

What is our primary use case?

One of our services is implementation. Basically what we're doing now in terms of use cases is we have customers that have implemented Zabbix including at one of the biggest banks out in Nepal and India. The basic monitoring for the banks are taken care of by Zabbix. Zabbix being open-source, has available APIs for any device or any service that can be easily mapped onto it for monitoring. If the customer comes and tells me that I need to monitor an ATM machine, typically, what happens is you need to go back to the OEM to ask for the API so that it can be integrated. However, in the case of… more »

Pros and Cons

  • "The solution is quite mature and very stable."
  • "Zabbix isn't very good at automation just yet."

What other advice do I have?

We are a certified implementation partner for Zabbix. In our operations, we are the only certified implementation partners for Zabbix and just two months ago, we got certified for the Middle-East operations as well. When it comes to this region, we are the only certified implementation partners for Zabbix in the entire Middle-East. We are working with the latest version and it getting upgraded right now. We have two environments basically. We have a production as well as a development (or staging) environment. Presently, our upgrades are going onto the staging environment. We have a go ahead…
JL
Senior Specialist Critical Infrastructure at a educational organization with 5,001-10,000 employees
Real User
A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability

What is our primary use case?

I've designed and built a high-available solution with Zabbix version 5. I introduced and deployed Zabbix in my current company, and it ended up becoming a production service within the company.

Pros and Cons

  • "I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."
  • "The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

What other advice do I have?

I would definitely recommend it. It is very good for what I want it to do. I would recommend getting your Linux and databases teams involved very early on in the journey, and when you are deploying, make sure that you are targeting the more important applications in your portfolio. Don't just try and deploy it on everything straight off the bat. Try and pick some critical applications to look at and build the value in the product in the initial phase, and that usually gets people interested in the application and moving forward. That would be my advice to people. One of my drawbacks was that I…
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,690 professionals have used our research since 2012.
Faycal Noushi
CEO/Founder at Zen Networks
Real User
Top 5Leaderboard
Flexible, lightweight, and enables us to do capacity planning and be proactive in avoiding downtime

What is our primary use case?

Generally, it is used for infrastructure and network monitoring. We've been using it for monitoring systems and application infrastructure. It goes through the whole stack, and that's what we like about it. It can also be extended, but I wouldn't consider that as the primary use case. It can be deployed on-premise as well as on the cloud. It is meant to be on-premise, but some providers like us can use Zabbix on the cloud and provide it as a SaaS model. It is predominantly deployed on-premise. We mainly use versions 4.x and 5.x.

Pros and Cons

  • "Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
  • "Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

What other advice do I have?

I would advise others to know scripting and Linux administration. These are the prerequisites. If you don't know these, you either have to get better at them or get an expert to help you. After this solution is deployed, you should have someone to administer the platform. Do not leave the platform as it is. It should evolve with the network. Otherwise, it becomes irrelevant. I would rate Zabbix a nine out of ten. It is a very good product, and it is for a good reason that we have chosen Zabbix as part of our monitoring portfolio.
Faustine Chisasa
Engineering Supervisor- Corporate Data Solutions and Services at TZ Telecoms. Corporation
Real User
Top 5Leaderboard
Powerful, scalable, flexible for different use cases, highly customizable, supports multitenancy, and has a powerful API for integration

What is our primary use case?

As a network services provider we use Zabbix to monitor our network infrastructure and customer services. I have also set instances for a number of government institutions to monitor their entire ICT Infrastructure. I will focus on the largest instances, the service provider use cases. I use Zabbix to monitor network devices, servers, databases, virtual machines, services and applications. For the network services provider, I run an instance for our internal infrastructure and another instance for monitoring our customer services so they can have access to monitor the state and status of their… more »

Pros and Cons

  • "It has an intuitive UI with beautiful graphs and customizable maps."
  • "The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

What other advice do I have?

Overall, Zabbix is a great product. I have been using it for almost two years, and I am very happy with it.
David Collier
Co-Founder at Nobius IT
Reseller
Top 5Leaderboard
Fabulous flexibility - supporting a vast variety of data sources including IoT protocols. Very stable and well supported. Scalable to many thousands of values per second.

What is our primary use case?

I'm currently dealing with three implementations - two are on cloud and one is on-premise. Our clients use the solution to monitor IT infrastructures, IT networks, applications, and cloud as well as containers. I have a very exciting additional use case as well that we're working on, using Zabbix 5.x for internet of things (IOT) monitoring. It supports MQTT and ModBus, which allows us to monitor IOT devices. The flexibility of taking monitoring data from such a wide variety of platforms - beyond traditional IT - makes Zabbix a highly flexible solution. I'm a consultant of this solution as well… more »

Pros and Cons

  • "The flexibility of this solution is amazing."
  • "Documentation terminology could be improved."

What other advice do I have?

I believe it's crucial to plan the implementation. Just because the software is free, you shouldn't just install it and let it run. Plan your implementation carefully and you'll get more out of it than you ever thought possible I would rate this solution a nine out of 10.
IB
Managing Director at a tech services company with 1-10 employees
Real User
Top 10
A free enterprise monitoring solution

What is our primary use case?

The primary use case is the cost. Typically speaking, our customers have a plethora of tools and they find it very difficult to manage their business services with a selection of tools. In most cases, they're able to replace all of their tools with one — Zabbix. We counsel groups and we recommend using Zabbix — we're a reseller. We focus on Zabbix. When a customer needs it integrated with Microsoft, or ServiceNow, or other solutions, then we help them out from a consulting perspective. We focus on and we recommend Zabbix. Which is an enterprise monitoring solution. I take care of sales and… more »

Pros and Cons

  • "It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
  • "Zabbix technical support is sold separately."

What other advice do I have?

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a good idea. There are choices to be made so if you don't know the product and you are speaking to someone who does, then listen, because they can advise you properly to get the best benefit out of the…
SD
VP of IT Infrastructure at a tech services company with 11-50 employees
Real User
Cost-effective and works well for Cisco switches, but the setup is difficult and time-consuming

What is our primary use case?

This is a network monitoring solution that I was playing around with to see if it would meet my needs.

Pros and Cons

  • "The most valuable feature is the support for monitoring Cisco switches."
  • "The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

What other advice do I have?

My advice for anybody who is implementing Zabbix is to seek the help of somebody who has actually done it before. Otherwise, it's not worth their time. Also, find somebody who can provide you with the templates that you need, or who's got familiarity with building them. It is a good solution if you have the time to build the templates and figure it all out. This requires knowledge of SNMP, as well as all of the devices. Then, you have to put it into XML and create a template that Zabbix can use. It is not a straightforward solution. The reason that I stopped using Zabbix and bought…
Ronald Rood
Principal Technical Consultant at Ciber
Real User
Top 5Leaderboard
Proactive troubleshooting and has good integration with other tools

What is our primary use case?

We - msp - use this solution for enterprise-wide monitoring and alerting for network devices, appliances, Linux, Windows, Exadata, ODAs, Oracle, PostgreSQL, SQL Server, and MySQL databases.

Pros and Cons

  • "We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
  • "I would like to see a more flexible mobile client, and better HA out of the box."

What other advice do I have?

If performance and scalability is important, use postgres with timescaleDB as database backend. This wins hands down compared to mysql.
See 28 more Zabbix Reviews