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Tchidat Linda
Engineer of Telecommunication at Gold Telecom
Real User
Top 5Leaderboard
Customizable network map and email alerts have made this product very useful. With Zabbix we have been able to design statefull map exactly similar to the real network architecture.

What is our primary use case?

I use Zabbix to monitor IT infrastructures of a SCADA system for an electrical network, particularly in high voltage - low voltage transports stations.

How has it helped my organization?

Zabbix has improved the quality of monitoring because it can be used by low-level network technicians.

What is most valuable?

Customizable network map and email alerts or intuitive web interface had made Zabbix very useful. In another way i really enjoy network traffic triggers that permit to check traffic thresold from ISP

What needs improvement?

Open an SSH session from the web interface.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

i did not use previously a different solution

How was the initial setup?

The initial setup is very simple, and for a simple network monitoring we didn't need to activate any specials features on linux server

What about the implementation team?

i have implement Zabbix through a very small in-house team on a virtual CentOS 7 server

What's my experience with pricing, setup cost, and licensing?

About setup, cost or pricing i advise Zabbix, it does not need any licensing

Which other solutions did I evaluate?

Before choosing Zabbix i haved eveluated other options like Nagios

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Adilson Dombaxi
Junior Network Engineer at Easy Systems
Real User
Top 5
Straightforward installation, high performance, but support could be improved

What is our primary use case?

We use this solution to monitor our network devices.

What is most valuable?

The performance and bandwidth are valuable features.

What needs improvement?

The performance reporting could be improved.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability could be improved, there are some limitations.

What do I think about the scalability of the solution?

We have 11 people using this solution in my organization. We have four engineers and six technicians that do the implementation and maintenance of the solution.

How are customer service and technical support?

The technical support is good. However, the support could be more…

What is our primary use case?

We use this solution to monitor our network devices.

What is most valuable?

The performance and bandwidth are valuable features.

What needs improvement?

The performance reporting could be improved.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability could be improved, there are some limitations.

What do I think about the scalability of the solution?

We have 11 people using this solution in my organization. We have four engineers and six technicians that do the implementation and maintenance of the solution.

How are customer service and technical support?

The technical support is good. However, the support could be more knowledgeable.

How was the initial setup?

The installation is straightforward and it took approximately one hour.

What about the implementation team?

We did the installation ourselves. However, I had to watch some video tutorials and view some PDF help files online to complete the installation.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually for our license.

What other advice do I have?

I would recommend this solution to others.

I rate Zabbix a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VS
Lead at a manufacturing company with 10,001+ employees
Real User
Easy to manage, user-friendly, and new features added frequently

Pros and Cons

  • "The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
  • "In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

What is our primary use case?

We use this solution for network and application monitoring.

What is most valuable?

The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use.

Zabbix is always improving by adding more features and they have monthly announcements explaining the upcoming new features and functionality.

What needs improvement?

The automation could be improved.

In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

The solution is stable. They release major updates every two or three years with the minor changes being released every six months.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We have evaluated other solutions. 

What other advice do I have?

I rate Zabbix an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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TJ
CEO at a marketing services firm with 11-50 employees
Real User
Good alerts and integration with third-party tools, but should support monitoring of ATM machines

What is our primary use case?

We are using Zabbix just to monitor our small network out here.

What is most valuable?

The integration with third-party tools and the alerts are most valuable.

What needs improvement?

We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.

For how long have I used the solution?

We have been using this solution for two or three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have two people who are using this solution.

How are customer service and technical support?

There are a lot of professionals and…

What is our primary use case?

We are using Zabbix just to monitor our small network out here.

What is most valuable?

The integration with third-party tools and the alerts are most valuable.

What needs improvement?

We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.

For how long have I used the solution?

We have been using this solution for two or three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have two people who are using this solution.

How are customer service and technical support?

There are a lot of professionals and sites available, so we just get help from them.

Which solution did I use previously and why did I switch?

We were not using any other solution.

What's my experience with pricing, setup cost, and licensing?

It is reasonable.

What other advice do I have?

Our requirements are basic, and it is fulfilling them. I would rate Zabbix a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PN
Operations Manager at a tech services company with 51-200 employees
Real User
Top 20
Stable and easy to set up, but problems that arise take a lot of research to solve

What is our primary use case?

We are using Zabbix for monitoring our servers and to display network traffic.

What is most valuable?

The most valuable feature is network traffic monitoring.

What needs improvement?

When we have a problem, we have to do a lot of research to solve it.

For how long have I used the solution?

I have been using Zabbix for a year and a half.

What do I think about the stability of the solution?

This product is quite stable.

How are customer service and technical support?

We have not had to contact technical support.

How was the initial setup?

The initial setup is not complex. In fact, it's quite easy. It was quite quick to deploy.

What about the implementation team?

We have our own team who installed it and know how it is used. …

What is our primary use case?

We are using Zabbix for monitoring our servers and to display network traffic.

What is most valuable?

The most valuable feature is network traffic monitoring.

What needs improvement?

When we have a problem, we have to do a lot of research to solve it.

For how long have I used the solution?

I have been using Zabbix for a year and a half.

What do I think about the stability of the solution?

This product is quite stable.

How are customer service and technical support?

We have not had to contact technical support.

How was the initial setup?

The initial setup is not complex. In fact, it's quite easy.

It was quite quick to deploy.

What about the implementation team?

We have our own team who installed it and know how it is used.

What's my experience with pricing, setup cost, and licensing?

This solution is completely open-source, so it is quite affordable.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Precious Ntshanga
Network Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows us to effortlessly monitor our client's network

What is our primary use case?

We monitor Zabbix for different clients. In total, there are less than 40 users, using this solution.  We definitely plan to increase usage and continue using Zabbix.

For how long have I used the solution?

I have been using this solution for the past few months. 

What do I think about the stability of the solution?

It hasn't really been that stable, but I think that has a lot to do with the specs. It could be more stable.

What do I think about the scalability of the solution?

Zabbix is scalable.

What other advice do I have?

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating. 

Which deployment model

What is our primary use case?

We monitor Zabbix for different clients. In total, there are less than 40 users, using this solution. 

We definitely plan to increase usage and continue using Zabbix.

For how long have I used the solution?

I have been using this solution for the past few months. 

What do I think about the stability of the solution?

It hasn't really been that stable, but I think that has a lot to do with the specs. It could be more stable.

What do I think about the scalability of the solution?

Zabbix is scalable.

What other advice do I have?

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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