Zabbix Reviews

Zabbix is the #1 ranked solution of our top Network Monitoring Software tools. It's rated 3.9 out of 5 stars, and is most commonly compared to Centreon - Zabbix vs Centreon

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Real User
Managing Director at a tech services company with 1-10 employees
Oct 25 2020

What is most valuable?

The most valuable aspect of this solution is the fact that it is enterprise-level, scalable, and free. Just being free isn't enough, obviously. You have to be able to respond to a considerable number of enterprise requirements and be secure. Security is part of the enterprise requirements. The fact that Zabbix can offer those things, and it's free, is why our customers choose it.

What needs improvement?

When our customers don't choose to go with Zabbix, it's usually been because they're looking for a solution that also contains mainstream AI, AIOps, if you wish. AIOps is a fully noted marketing buzzword, which can mean all sorts of things for different people. When I use that term, I'm talking about the requirement to analyze in-depth enterprise data. Zabbix is not an analytics platform. We've… more »

What other advice do I have?

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a… more »
Dror Mor
Real User
IT Administrator at a aerospace/defense firm with 501-1,000 employees
Jun 12 2019

What is most valuable?

The most valuable thing about the Zabbix product is that it was easy to install and manage.

How has it helped my organization?

We used this solution for monitoring our applications and our internal web applications, which we couldn't do with Icinga (the previous software we used). That product was very good but the application monitoring of it wasn't good at all… more »

What needs improvement?

There are a lot of things that can use improvement which is why we are seeking a new solution. Network monitoring is a problem. It gives too many false positives. For example, it notifies us that a server is down while I'm using that server… more »

Which solution did I use previously and why did I switch?

We are actually looking for another solution that meets our needs better. That is not because Zabbix is necessarily a bad solution. Our needs changed and there are better solutions available. I previously used ManageEngine OpManager in… more »

What other advice do I have?

I would rate this product a 7 out of 10. This is because it needs better flapping control and better infrastructure monitoring. Other products provide this already. I don't think I have much to say that isn't answered elsewhere. The… more »
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.
Real User
VP of IT Infrastructure at a tech services company with 11-50 employees
Jun 26 2020

What is most valuable?

The most valuable feature is the support for monitoring Cisco switches. It is easy to use because there is a free template for it included.

How has it helped my organization?

Zabbix helped me to identify issues on the system, as well as ports that were open.

What needs improvement?

The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have. It would work great if I had the time to do it, but considering that I have all… more »

What's my experience with pricing, setup cost, and licensing?

I was using the free, Community Edition.

Which solution did I use previously and why did I switch?

I was using Kaseya Traverse, which I bought because I have a large Kaseya installation. I thought that it would monitor sFlow, but it didn't, so I returned it and then replaced it with LogicMonitor… more »

What other advice do I have?

My advice for anybody who is implementing Zabbix is to seek the help of somebody who has actually done it before. Otherwise, it's not worth their time. Also, find somebody who can provide you with the… more »
Shibu Babuchandran
Real User
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Aug 12 2020

What is most valuable?

Because Zabbix is an open-source tool, it makes it much easier for us to provide the customizations that customers want nowadays. The best thing about Zabbix is the integration and the speed of the included APIs, that's the beauty of this product. It's an enterprise-level tool that allows you to monitor it with a number of devices and hosts. The integration capabilities and APIs are the best part.

What needs improvement?

Currently, we're looking for more AI and ML related capabilities, which is missing from Zabbix at this point in time. There are tools out there with plenty of AI and ML capabilities and this is something that Zabbix needs to come out with. That would make this a great solution to sell. Essentially, they are trying to achieve automation by introducing external RP bots. If Zabbix could fix this… more »

What other advice do I have?

I would recommend this solution to anyone interested in enterprise-level monitoring and integration. The only improvement I would suggest revolves around its AI and ML capabilities. Those are the only problems, at this point in time, that I see with this solution. If these issues are addressed and included in a future release, then this will be an end-to-end, fabulous product for monitoring and… more »
Ronald Rood
Real User
Principal Technical Consultant at Ciber
Jul 20 2020

What is most valuable?

The most valuable features are the low-level discovery, auto registration, host discovery, integration with other tools, and the zbxdb plugin for database monitoring

How has it helped my organization?

We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix. Zabbix gives us a single point of truth.

What needs improvement?

I would like to see a more flexible mobile client, and better HA out of the box. It would also be very interesting to have a GUI on the proxy server[s]

What's my experience with pricing, setup cost, and licensing?

Make a POC, start simple and let it grow. The servers are created with good performance by design. Memory for the caching, both on the database as on the zabbix server are… more »

Which solution did I use previously and why did I switch?

Earlier we used all kinds of other tools, all for a part of the stack. Oracle enterprise manager for databases, SCOM for Windows, prtg for network, appman for… more »

What other advice do I have?

If performance and scalability is important, use postgres with timescaleDB as database backend. This wins hands down compared to mysql.

Which other solutions did I evaluate?

We checked the above mentioned options. Zabbix came out as a winner. Simple, good web application, no need for fat clients which makes maintenance simpler. Zabbix does not… more »
Florent ADODO
Real User
IT Systems Specialist at Hotel 2 Fevrier
Oct 20 2020

What is most valuable?

I am still exploring all of the features that this solution offers. At this time, I have only downloaded the system log and scripts. During my testing, the features that I like the most are that it… more »

What needs improvement?

I don't know if I can remotely restart my servers or to know how a guest is doing on the server. I would like to remotely connect to the computer, and Zabbix doesn't have this capability. I have to… more »

What's my experience with pricing, setup cost, and licensing?

It's an open-source solution that can be used free of charge.

Which solution did I use previously and why did I switch?

Previously, I was using the PRTG Network Monitor. It's an expensive solution. I chose Zabbix because it's a free edition, and I don't require a lot of monitoring. Also, I was limited.

What other advice do I have?

I am also using this solution to help me with writing my master examination. I need to write something about this solution. I would recommend this product to anyone who is interested in using it. I… more »

Which other solutions did I evaluate?

I have not tested any other solutions. I looked at most of the other products, but we have to pay for them. To resolve a fixed problem, I would have asked the management to purchase the product, which… more »
D6B8
User
District Technology at a K-12 educational company or school with 1,001-5,000 employees
Sep 08 2020

What is most valuable?

The feature which I like the most would have to be the GUI. At first, I was put off, as I felt it was too complex or busy. Upon using it to setup devices, I found it was… more »

How has it helped my organization?

Before we didn't really have a centrally managed monitoring solution, so adding this product has been a blessing as we are able to actively monitor and react accordingly… more »

What needs improvement?

I wish it had more options for personalizing the product, such as being able to include your company's logo without editing text files. More templates for specific… more »

What's my experience with pricing, setup cost, and licensing?

It's open source, so no cost/licensing needed.

Which solution did I use previously and why did I switch?

We used Cacti, which worked well for our uses. We moved because we needed a more updated solution that had support for a myriad of devices. The community is also active in… more »

What other advice do I have?

Zabbix coupled with Grafana (there's a plugin for Zabbix, very easy to setup), is a great monitoring stack. Leveraging "Let's Encrypt for SSL" is also a must!

Which other solutions did I evaluate?

Nagios, Prometheus, Check_MK, Adagios, Icinga 2, Zenoss, PRTG, and Cacti.
Mark Dayton
Real User
ICT Network Infrastructure & Security Manager at a transportation company with 11-50 employees
Sep 10 2020

What is most valuable?

The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies. The initial setup is very straightforward.

What needs improvement?

The NetFlow integration really could be improved upon. In general, integration with other solutions and services needs to be worked on. The documentation could be improved. I find that it's a bit limited. It runs on a Linux backend, and we're using it to monitor our Windows platforms. For people who… more »

What's my experience with pricing, setup cost, and licensing?

The licensing is great on Zabbix. It's very flexible and great for various types of businesses.

What other advice do I have?

We're just a customer. We don't have a business relationship with Zabbix. I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system. I'd rate the solution eight… more »
See 8 More Zabbix Reviews

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Zabbix customers

Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud

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