Zabbix Room for Improvement

David Collier
Co-Founder at Nobius IT
If anything could be improved, it would be some of the terminology that is used in the documentation. The documentation is good, but it's been translated into English and occasionally suffers from terminology issues. There are additional features that the commercial software has that Zabbix doesn't. Full AIOps isn't cheap, things like machine learning and artificial intelligence attract a massive price premium and are rarely implemented properly. But they are major, major features. View full review »
Managing Director at a tech services company with 1-10 employees
When our customers don't choose to go with Zabbix, it's usually been because they're looking for a solution that also contains mainstream AI, AIOps, if you wish. AIOps is a fully noted marketing buzzword, which can mean all sorts of things for different people. When I use that term, I'm talking about the requirement to analyze in-depth enterprise data. Zabbix is not an analytics platform. We've never had any issue at all integrating Zabbix with any of the existing enterprise tools, whether it be ITSM, JIRA, or an analytics tool like Splunk — it's never been an issue. Their design team does a very good job allowing people to get access to the Zabbix database and to the Zabbix Schema, which defines the data that's stored in. In the latest version, which is just about to be deployed, they are adding the capability of doing APM (Application Performance Monitoring). That's a feature that has currently been lacking — we'll have to see how it goes. View full review »
Dror Mor
IT Administrator at a aerospace/defense firm with 501-1,000 employees
There are a lot of things that can use improvement which is why we are seeking a new solution. Network monitoring is a problem. It gives too many false positives. For example, it notifies us that a server is down while I'm using that server — the server it claims is down — to do the search. A moment after the search is complete, everything is OK again. It's called flapping. It has some flapping control, but it's not as good as other products. I used to use Icinga and it is a better product in that respect. View full review »
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
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VP of IT Infrastructure at a tech services company with 11-50 employees
The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have. It would work great if I had the time to do it, but considering that I have all kinds of different devices, I don't want to spend the time doing it. If they included more prebuilt templates of devices that are in use today, then it would be very helpful. For example, they have a template for a SonicWall 3600, but they don't have one for a SonicWall Tz300. They do have some base templates but they are not customized for these specific products. For some products, I was able to download one, but not for all of them. The documentation needs to be improved. The deployment is complex and should be simpler to complete. View full review »
Faustine Chisasa
Engineering Supervisor- Corporate Data Solutions and Services at TTCL
Although Zabbix is great, the documentation is a bit lacking. The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues. Zabbix depends on other open-source projects, so it would be a good idea to add more information on fine-tuning a Zabbix instance. Most of the work I had to do with limited resources is the fine-tuning of the database, OS, and other packages. Although not entirely a Zabbix issue it is a good idea to provide how-tos. View full review »
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Currently, we're looking for more AI and ML related capabilities, which is missing from Zabbix at this point in time. There are tools out there with plenty of AI and ML capabilities and this is something that Zabbix needs to come out with. That would make this a great solution to sell. Essentially, they are trying to achieve automation by introducing external RP bots. If Zabbix could fix this issue, it would be a fabulous solution for us to sell and for companies to use. View full review »
Ronald Rood
Principal Technical Consultant at Ciber
I would like to see a more flexible mobile client, and better HA out of the box. It would also be very interesting to have a GUI on the proxy server[s] View full review »
Florent ADODO
IT Systems Specialist at Hotel 2 Fevrier
I don't know if I can remotely restart my servers or to know how a guest is doing on the server. I would like to remotely connect to the computer, and Zabbix doesn't have this capability. I have to use another software such as Emperor to log into the computer to see what is going on with the servers. I would like to see a RAS integrated with Zabbix for monitoring, also to be able to check the server and to have an automatic display to do what we need to do. View full review »
Tchidat Linda
Engineer of Telecommunication at Gold Telecom
My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement. View full review »
District Technology at a educational organization with 1,001-5,000 employees
I wish it had more options for personalizing the product, such as being able to include your company's logo without editing text files. More templates for specific devices. View full review »
Mark Dayton
ICT Network Infrastructure & Security Manager at a transportation company with 11-50 employees
The NetFlow integration really could be improved upon. In general, integration with other solutions and services needs to be worked on. The documentation could be improved. I find that it's a bit limited. It runs on a Linux backend, and we're using it to monitor our Windows platforms. For people who are not familiar with Linux, there may be issues. You do need to have a bit of Linux knowledge before beginning, otherwise, you may have problems working with it. View full review »
Alireza Derogar
Network Security Specialist at SON Corporate Group
It is a little complex to config and implement so I'd like for them to make it easier to config, for example, a configuration for SNMPv3 or trap listener on it. View full review »
Nicolay Dominique
Responsible Infrastructure and Production at Oasis SmartSim
We need to set it up step by step in order to ensure that it is stable and works properly. If you want to use all of the features then you have to pay a licensing fee. View full review »
IT Manager at I-TECH
The server monitoring could be better. I'm not well versed in Zabbix, so it's difficult for someone like me to handle the setup. They should work to make the implementation much easier. It would improve the useability of the solution. The solution needs to have a higher quality of performance. Performance is very important to our clients, and this solution doesn't perform very well. The quality and code are difficult. The solution does not scale well. View full review »
Président / Directeur des services informatiques at Atig network
I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana. View full review »
Consultant at a tech services company with 51-200 employees
If Zabbix had a better dashboard then it would be nice. View full review »
Project Manager at a computer software company with 11-50 employees
The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly. I would like to recommend the possibility of being integrated for the monitoring of the Micro Strategy System environment and clusters of machine Micro Services. View full review »
Deputy Manager - Infrastructure at a retailer with 1,001-5,000 employees
Having a more customizable interface and dashboard would be an improvement. The interface could be more user-friendly because it is can be really complicated if an end-user has to configure it. The administrator usually has to take care of that. I would like to see more SNMP and storage support. Application monitoring should be included in the future. I would like to see voice telephony monitoring and database monitoring. The reporting functionality is limited. View full review »
Petro Khytriak
Infrastructure Automation Lead at SoftServe Ltd.
In the near future, we are going to see integration with its cloud platform. We would like to use it for RBI, for service and credibility reports for our manager and management staff, and we also hope to use it to deliver customer scripts, etc. Currently, because we monitor over 5,000 hosts and servers, we need to use open source. View full review »
Tchidat Linda
Engineer of Telecommunication at Gold Telecom
Open an SSH session from the web interface. View full review »
Infrastructure Manager - IT at Grupo Itg
I think this solution could be more user friendly. View full review »
Operations Manager at a tech services company with 51-200 employees
When we have a problem, we have to do a lot of research to solve it. View full review »
Miroslav Divko
Monitoring Manager at Skytoll
It's OK for me as is, but some frontend improvements would be nice. View full review »
User at Fujitsu
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,301 professionals have used our research since 2012.