Zapier Reviews

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Christophe Gagin
Real User
Co-Founder - CTO & Customer Success at a tech vendor with 11-50 employees
Oct 16 2017

What is most valuable?

The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many… more»

How has it helped my organization?

I use it extensively for core-business usage. This includes: * - Tracking subscriptions lifecycle to trigger actions * - Managing payments * - Keeping track or sharing… more»

What needs improvement?

Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials.

What's my experience with pricing, setup cost, and licensing?

There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while. I then upgraded to the professional plan… more»

If you previously used a different solution, which one did you use and why did you switch?

We previously used IFTTT. Zapier provides email integrations that work in any situation. That was not the case with IFTTT. Zapier offers more freedom and useful features.

What other advice do I have?

Start with basic Zaps and scenarios, and then refine them. Give the Zapier features a try. These include formatter, delay, digest, translate, email, and parser. Once… more»

Which other solutions did I evaluate?

We tried IFTTT which did not support the same family of apps and did not provide the same feeling/vision.
Lieven Oosterlinck
Real User
Technical Marketing Manager at a tech vendor with 51-200 employees
Mar 19 2018

What is most valuable?

The countless integrations that Zapier makes possible are easy to set up and are valuable. As a SaaS provider, we use countless online tools for dashboards, tracking, and other metrics. Of course… more»

How has it helped my organization?

Digging further into the tool integrations, we can use the data from one tool we use, connect it with Zaps to another tool to execute data-driven actions. One example is the user behaviour on our… more»

What needs improvement?

In the past years, I've seen Zapier improve a lot in the user interface and in the amount of possible integrations. I would like to have more integration with lesser known, local tools. Zapier serves… more»

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, start with a basic plan and go forward from there. If you don't need a lot of integration, Zapier will cost virtually nothing. Even going to the business plan, it's pretty cheap… more»

If you previously used a different solution, which one did you use and why did you switch?

I never tried a different solution. Zapier is the best known integrator with good pricing. It is probably the market leader in its sector. This builds a lot of trust. I see no need to look in the… more»

What other advice do I have?

Try the free version first, just to build and test your Zap. You have nothing to lose!
Find out what your peers are saying about Zapier, Workato, Dell EMC and others in Cloud Data Integration. Updated: July 2019.
353,599 professionals have used our research since 2012.
Jeroen Van Kesteren
Real User
Your Online Marketing Manager at a tech services company with 11-50 employees
Oct 19 2017

What is most valuable?

The connection between Facebook lead forms and MailChimp integrations is the most valuable feature. Furthermore, we started using the integration for Google spreadsheets. It is real handy! For… more»

How has it helped my organization?

We can set up marketing automation processes for our clients in a much faster way. Our marketing personnel can do it. We don't need programmers to build complex code.

What needs improvement?

Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client. We would like to… more»

What's my experience with pricing, setup cost, and licensing?

Think your Zaps through to make sure you don't use more Zaps than you need.

What other advice do I have?

Just start!

Which other solutions did I evaluate?

We did not evaluate any other options.

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Find out what your peers are saying about Zapier, Workato, Dell EMC and others in Cloud Data Integration. Updated: July 2019.
353,599 professionals have used our research since 2012.

Zapier Questions

Zapier Projects By Members

What is Zapier?

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.


Zapier customers

BuzzFeed, Groupon, Spotify, Columbia University, FOX

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