Zapier Reviews

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Lieven Oosterlinck
Real User
Technical Marketing Manager at a tech vendor with 51-200 employees
Mar 19 2018

What is most valuable?

The countless integrations that Zapier makes possible are easy to set up and are valuable. As a SaaS provider, we use countless online tools for dashboards, tracking, and other metrics. Of course… more»

How has it helped my organization?

Digging further into the tool integrations, we can use the data from one tool we use, connect it with Zaps to another tool to execute data-driven actions. One example is the user behaviour on our… more»

What needs improvement?

In the past years, I've seen Zapier improve a lot in the user interface and in the amount of possible integrations. I would like to have more integration with lesser known, local tools. Zapier serves… more»

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, start with a basic plan and go forward from there. If you don't need a lot of integration, Zapier will cost virtually nothing. Even going to the business plan, it's pretty cheap… more»

If you previously used a different solution, which one did you use and why did you switch?

I never tried a different solution. Zapier is the best known integrator with good pricing. It is probably the market leader in its sector. This builds a lot of trust. I see no need to look in the… more»

What other advice do I have?

Try the free version first, just to build and test your Zap. You have nothing to lose!

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Zapier Questions

What is Zapier?

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.


Zapier customers

BuzzFeed, Groupon, Spotify, Columbia University, FOX

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