The initial setup was very easy and straightforward. I only had questions when switching from the trial to the licensed version.

Setting up the software was not terribly complicated, although it took a little work to get the license right the first time. The learning curve was a little steep for me, but with reusable steps once we got the difficult parts figured out writing tests was not hard.

No - we were hand held.

Since we were moving from a different software tool (SilkTest), the initial setup was easier since Zeenyx supports some SilkTests scripts (many functions were named differently). We also wanted to update our scripts (since they were old) immediately after converting to AscentialTest.

We were provided with clear instructions on the initial setup from our onsite coordinator. It was not only for AscentialTest, but also with associated software such as SVN, diff tool, database and so on. We had no hiccups during this process, as it was very clear and easy to follow.

It was straight forward like any other normal installer

I spent some time with the staff at Zeenyx, helping me understand how things worked. Once I had this under my belt, I found AscentialTest to be easy to work with.

Initial setup was straightforward and smooth

Very easy and it is staright forward!

Initial set-up was pretty straightforward and also their installtion package comes with all the prerequisites and hence we did not face any problem in the set-up phase.