Zendesk Guide Primary Use Case

reviewer1434366
Sr Business Analyst III/ Project Manager at a tech services company with 1,001-5,000 employees
We are in support. Zendesk is being used by the IT group help desk and also by our team. We are an internal team that supports SharePoint, Salesforce and Tableau. So we use it for tickets for customers' issues. And then of course I see folks use it for the help desk for everyone else internally. View full review »
reviewer1434366
Sr Business Analyst III/ Project Manager at a tech services company with 1,001-5,000 employees
We are in support. Zendesk is being used by the IT group help desk and also by our team. We are an internal team that supports SharePoint, Salesforce, and Tableau. We use it for tickets for customer issues. We also use it for a help desk for everyone else internally. View full review »
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