Zenoss Service Dynamics Reviews

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Real User
CTO, Partner at a tech company with 51-200 employees
Sep 22 2016

What do you think of Zenoss Service Dynamics?

Valuable Features Very scalable Very customizable • Improvements to My Organization Deep integration Automation of processes via customizations • Room for Improvement Simplified installation Improved consistency of monitoring templates • Use of Solution I have been using it since 2011. • Deployment Issues Deployment is overly complicated. • Customer Service and Technical Support Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source • Initial Setup Setup is very complicated; pruning to desired monitors is very easy and efficient. • Implementation Team An internal team implemented it. Carefully plan the partition sizes and scaling ahead of time. Don't skimp...
Consultant
Sr. Consultant at a tech services company with 10,001+ employees
Sep 12 2017

What do you think of Zenoss Service Dynamics?

Valuable Features Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features. • Room for Improvement Now it is stable, but they should design threshold parameters in percentage instead of raw values. • Use of Solution Two years. • Stability Issues Yes. • Scalability Issues No issues in tools. • Customer Service and Technical Support Zenoss support is good. • Previous Solutions It is fully dependent on costing and customer and architect. • Initial Setup It is straightforward. • Pricing, Setup Cost and Licensing It depends on the customer, what he wants. • Other Solutions Considered Yes, I evaluate products and check all requirements before choosing it. • Other Advice Before...

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What is Zenoss Service Dynamics?

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Zenoss Service Dynamics customers

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

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