Zenoss Service Dynamics Reviews

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Kalin Hadzhivelikov
Real User
Consulting Cloud Architect at a tech services company with 201-500 employees
Jun 19 2019

What is most valuable?

The custom built integration is one of the most valuable features because you can see all the especially critical items. You can choose to ignore others or to take action. It's good when all the notifications are coming into one system. You can take action if needed.

What needs improvement?

Zenoss Service Dynamics is good at the moment. I don't see anything that needs to be improved. In terms of monitoring, they need some sort of customization options. It should be more intuitive. Zenoss Service Dynamics is quite complex, i.e. the number of required corrections, etc. There was a… more»

If you previously used a different solution, which one did you use and why did you switch?

Before Zenoss Service Dynamics, we previously used IBM products.

What other advice do I have?

Zenoss Service Dynamics is a good product. They need some sort of customer issue support from the company. Whatever they need to build, we have to think about using it. I'll give Zenoss Service Dynamics a ten out of ten.
Sr. Consultant at a tech services company with 10,001+ employees
Sep 12 2017

What do you think of Zenoss Service Dynamics?

What is most valuable?

Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

What needs improvement?

Now it is stable, but they should design threshold parameters in percentage instead of raw values.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

No issues in tools.

How is customer service and technical support?

Zenoss support is good.

Which solutions did we use previously?

It is fully dependent on costing and customer and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It depends on the customer, what he wants.…


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What is Zenoss Service Dynamics?

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Zenoss Service Dynamics customers

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

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