Zerto Pricing
JC
JustinCarroll
Director of IT at Arnott Inc
They have an enterprise-type of licensing scenario, which we didn't qualify for because we don't have enough. Ours is pretty straightforward. It is site-based, but the payment concepts are based on the number of servers. In our case, we have a quantity of 15. When we bought it, there was an initial purchase amount plus maintenance. When it came up for renewal, we did three more years, and it was under $10,000 for my 15 servers.
It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month.
View full review »BW
Brad Wallick
Vice President of Information Technology at a financial services firm with 51-200 employees
Its licensing is yearly. You can do multi-year contracts, which is what we did. You pay per VM, and you replicate a license per VM. So, we bought about 20 licenses. We paid somewhere between $5,000 and $10,000.
There is an initial upfront cost. Basically, you buy the license, and then you have a maintenance cost on top of that. So, the upfront cost is somewhere between $5,000 to $10,000. The maintenance is $5,000 to $10,000 over a three-year period.
View full review »I'm not involved in the licensing process.
View full review »Buyer's Guide
Zerto
March 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines.
View full review »LA
reviewer2177538
Information Security Manager at a healthcare company with 1,001-5,000 employees
Zerto's price seems fair. It's competitive.
View full review »KP
reviewer1909311
Sr Systems Engineer at a insurance company with 1,001-5,000 employees
We bought it through a reseller.
We are very fortunate because our budget is pretty big, and I am not making that up. Staffing may be a little thin at times, but as far as budgeting what we buy, the price for this solution has not been so outrageous that we don't buy it.
I think there is a support cost.
View full review »It was a little higher. We were in a corporate agreement, and we had a software package that included RP for VM. It is easy to compare pricing when you are already in a corporate agreement. Zerto lost on the pricing scorecard.
View full review »MR
reviewer2098281
Sr Storage Adminstrator at a manufacturing company with 10,001+ employees
As far as I know, the pricing is around $1,000 per VM, but Zerto is changing the pricing model to more of an enterprise-class license. I don't know if there are any additional costs or fees.
View full review »TF
TomFahey
Senior Data Center Engineer at a manufacturing company with 1-10 employees
The pricing is based on virtual machines. They need to do better in regards to their tiering pricing rather than one price per VM. A lot of times we have VMs that are lower tier, such as Tier 2 or Tier 3, but we pay the same price as for Tier 1. I know they are developing this out, but it would be nice if they could provide a little better pricing in regards to their tiering protection.
View full review »Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting.
Others in our organization have raised the issue of how it's licensed, where you need one for every VM you're protecting.
View full review »KM
reviewer2080635
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Zerto is slightly expensive, but we do see the value in it.
View full review »The pricing seems reasonable. It's still within what we consider to be value-add. Currently, we're running 50 licenses. We're probably going to downsize because there have been organizational changes in our environment and we don't protect as many VMs as we used to.
View full review »AB
Alan Barrett
Head of IT at TWM Solicitors LLP
Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business.
I've gone from a standard license to an enterprise license with an increasing number of VMs. Enterprise covers on-prem and the cloud, whereas the standard license is strictly on-premise. I'm not an expert on Zerto's licensing, but I know that I've increased my VMs and the range of destinations as part of an upgrade.
View full review »TK
reviewer1564125
Senior Systems Engineer at a recruiting/HR firm with 1,001-5,000 employees
We have an enterprise agreement that combines all of the features, and we have approximately 250 licenses. There are two different licensing models. The one we purchased allows us to support Azure, as well as the on-premises jobs. This was a key thing for us and, I think, that is the enterprise license. They have a license for just their backup utility, and there's the migration option as well, but we went with the enterprise because we wanted to be able to do everything going forward.
Zerto needs to improve significantly on the cost factor. I know friends of mine in other businesses would not look at this when it's a smaller shop. At close to $1,000 a license, it makes it very hard to protect all of your environment, especially for a smaller shop.
We're very lucky here that finances weren't an issue, but it definitely plays a factor. If you look at other companies who are considering this product, it would be very expensive for somebody who has more than 500 servers to protect.
The bottom line is that they definitely have to do better in terms of cost and I understand the capabilities, but it's still quite pricey for what it does. It would make a huge difference if they reduced it because as it is now, it deters a lot of people. If you've got somebody who's already using VMware or another product, the cost would have to be dropped significantly to get them on board.
Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model.
View full review »GK
reviewer2220546
Global Lead Infrastructure at a manufacturing company with 1,001-5,000 employees
It is economical as compared to other brands.
View full review »CS
reviewer1850547
Director IT at a outsourcing company with 1,001-5,000 employees
The pricing is very reasonable. There are no costs in addition to the standard fees.
View full review »The pricing for this solution could be cheaper. They have two licensing tiers. When we purchased it, they didn't have a license for the cloud model. Certain things that I used to get with the basic licensing are no longer available. They are only available in the Cloud. Overall, the licensing model could be simplified.
TK
Tim K.
Senior Director of IT Security & Infrastructure at a logistics company with 501-1,000 employees
In general, it's pretty fair because it is software. In our case, we built our own colo. So, the cost of the colo was very expensive, and that's where a lot of the equipment is. The same thing is there if we were going to spin up in the cloud, but as a solution, in general, it's pretty fair for what you get out of it and how it works. It's not cheap, but at the same time, you get what you pay for, and it's definitely worth the cost. You just have to understand that the cost of the software alone is not the total cost of the project of doing ransomware protection or disaster recovery. It's a piece of the pie, not the entire pie.
DC
reviewer1953303
Manager of IT Technical Operations at a non-profit with 201-500 employees
The solution is a bit pricey for sure. But the licensing is simple to understand, which is good.
View full review »DB
David Block
Senior Systems Engineer at a non-tech company with 1,001-5,000 employees
Even though we are on-prem, the licensing model was changed to more of a cloud licensing model. We pay for blocks of protected machines. You need to buy a block for use and pay for maintenance annually based on the block size that you have.
When they changed their licensing model, pricing might have gotten a little more expensive for some use cases, but it has been pretty straightforward.
View full review »DT
DanTurner
CIO at Per Mar Security and Research Corporation
If it were easier to license, and to scale it out a little bit more economically, that'd be a godsend. At the end of the day, my druthers would be to have all 200 of our servers protected by this platform. But for a company of our size, that stretches our IT budget and it just doesn't make economic sense. I would really love to be able to just apply Zerto to every virtual machine that we spin up, drop it into the right SLA bucket, and just be done with it, knowing that it's protected, soup to nuts. Unfortunately, that's just cost prohibitive.
My advice would definitely be to leverage the number of VMs. It's not a cheap solution by any stretch, but it delivers on its promise. There's definitely value in the investment. With hindsight, I would have gotten a better cost per VM if I was able to buy, say, 100 licenses. It would have been easier for me to put other servers under the protection of Zerto. I wish I would have had that flexibility at the time. Eventually, budgets will open up and I'll be able to go get another 50 or so licenses, but I'll still be paying a higher price, more than if I would have negotiated a higher quantity to begin with.
View full review »I do not have anything to compare it to. It is expensive, but I am not going to squabble about the price when I bring the system up in a disaster. It is what it is.
View full review »I was a little disappointed this year with the pricing, especially being a legacy customer of Zerto.
They changed the licensing structure as a result of the HP acquisition. We had a significant increase that was not very well communicated to us and wasn't planned for us and it hit us pretty hard. From a budgeting standpoint, we only got notified a couple of months before, however, we were already in our calendar year. We couldn't plan for it properly due to the timing. It was frustrating for us. The costs were up significantly for us this year. That is definitely something we will be mindful of and keep an eye on going forward. We may need to find an alternative if the costs keep increasing.
KP
reviewer1909311
Sr Systems Engineer at a insurance company with 1,001-5,000 employees
You pay to play and it's not cheap but it's worth it.
View full review »RB
RodneyBarnhardt
Server Administrator at a construction company with 1,001-5,000 employees
The pricing is straightforward. We are on an enterprise licensing model, and it is based on a per-VM basis. We have the option to purchase them in blocks. This approach is quite cost-effective as we do not replicate our development and testing environments. We only replicate the production environment. Therefore, we are not paying for the entire setup, but only for what we are actually replicating.
View full review »CZ
Craig Zarrella
Virtualization Manager at Teknor Apex Company
Zerto costs more than most, but we negotiated a fair price.
View full review »We do renewals and haven't added any additional licensing yet. When we purchased Zerto, we felt it was worth the cost as it would protect us from any potential problems and give us peace of mind knowing that any critical items could be recovered quickly.
JM
reviewer1564074
Disaster Recovery Engineer at a tech services company with 501-1,000 employees
The licensing is fair. We have an enterprise license in which Zerto gives us 20,000 licenses or something well above what they think we're going to sell for the year. Then all our customers pull from that pool and we resell the licenses. We may sell 50 licenses to a customer but at the start of their contract, they may only have 30 VMs ready for DR. We contract them for 50, but eventually, they'll get up to 50. So we don't have to go to the vendor and add and remove one license here or one license there all the time.
That part of it is easy, but we do have to license all of our sites once a year, which is a pain and all of our sites report to Zerto Analytics. I've been asking them for years since they started Zerto Analytics, why we can't just put our license key on analytics rather than logging into hundreds of sites and putting them in each site. That's a real beast. They definitely need to fix the part where the site licensing is terrible. As far as the licensing VMs to replicate, that's great. In version 9, Zerto plans on deploying a license server to address this.
Zerto 9 is out and there is still no customer-deployable license server. We regularly have issues with customers who cannot reach the Zerto license server. They cut you off at the knees after 14 days! HP really needs to work on this process.
View full review »The last time I looked at pricing, it was very good. It's much cheaper than VMware by far.
View full review »CU
Chinedu Uzah
Head of IT at Leadway Pensure PFA
Zerto's pricing doesn't depend on the number of virtual applications. Even if we have a server with 200 terabytes of data, we'll only pay for protecting that single server, not for the total size of the replicated data. This simplifies our cost structure.
The licensing cost is fair.
View full review »The pricing is pretty fair. It's competitive.
View full review »The licensing costs are not cheap. It is an expensive product. However, you do get what you pay for.
View full review »DR
David Riberdy
Enterprise Data Management Supervisor at Southern Farm Bureau Casualty Insurance Company
They have licensing breaks as far as 50 users, or 50 VMs, 100 VMs, 250 VMs. We ended up with a bunch of 50 at first, and all of our maintenance renewal dates were all different. It ended up costing us more because we didn't just make the investment up front to say that we wanted 250. We had to end up going back and resetting all of our maintenance dates to the same date. It was just a nightmare for our maintenance renewal person. If you did a proof of concept and you like it, definitely make the license investment upfront. That way, you're not trying to piecemeal it afterwards.
Licensing is all-inclusive, there are no hidden fees.
Anything is the worth the cost for virtually no downtime. Time is money.
View full review »SB
Stephen B.
Senior Security Engineer at North Shore LIJ Huntington Hospital
I'd advise others to start small.
View full review »It could always be less money.
View full review »GC
Gordon Clearwood
Manager of Architecture and Network Operations at EMPLOYEE HEALTH INSURANCE MANAGEMENT, INC
I wish it were cheaper, but I would purchase it again at the same price.
View full review »TB
Timothy Butler
Network Engineer at PRICE TRANSFER, INC
I wouldn't say I like the licensing pricing structure. Every year, it increases exponentially, which bothers me a little. It's worth it in terms of the value, but I worry the price will increase even more often after the Zerto merger. I still think it's worth it and that the solution is cheaper than the others.
View full review »CM
Cecil Maddison
Cloud Hosting Operations Manager at a energy/utilities company with 10,001+ employees
Pricing is fair. I don't see a big issue with the pricing for what we are trying to do. The things that we're replicating, if it were to go down it pays for it in itself there.
View full review »JL
John Leitgeb
IT Director at Kingston Technology
If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected. The real value of the product is that if you didn't have any DR strategy, because you thought you couldn't afford it, you can at least have some form of DR, including your most critical apps up and running to support the business.
A lot of IT people roll the dice and they take chances that that day will never come. This way, they can save money. My advice is to look at the competition out there, such as VMware Site Recovery, and like anything else, try to leverage the best price you can.
There are no costs in addition to the standard licensing fees for the product itself. However, for the environment that it resides in, there certainly are. With Azure, for example, there are several additional costs including connectivity, storage, and the VPN. These ancillary costs are not trivial and you definitely have to spend some time understanding what they are and try to control them.
View full review »MU
reviewer2278527
Sr Infrastructure Engineer at a financial services firm with 10,001+ employees
There is a lot of confusion with Zerto licensing. They have a migration license and a replication license. They should simplify the licensing process.
The migration license costs a lot of money, and it is only on a one-time basis. If you use that license, it ties to that VM. I might re-migrate that VM in the next five to ten years. It is another environment, but my license is stuck there.
The replication license is fine, and I have no issue with its pricing model, but they should simplify the migration license. It should not be tied to a VM. They can reduce the price because a lot of people do not buy it because of the price. A long time ago, Double-Take Software used to do what Zerto is doing now. It is another replication software.
Zerto previously had a perplexing licensing structure, but they have since resolved it by implementing a unified license.
View full review »PL
reviewer2118312
Deputy Head of IT Infrastructure at a financial services firm with 5,001-10,000 employees
Zerto is a premium disaster recovery solution. It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan.
I've been told that when they originally got the quote, it was a little bit of a sticker shock. However, now that we've actually been using it for six months, I've been told that the investment was well worth it.
View full review »SM
reviewer1951704
Sr Manager IT Infrastructure at a transportation company with 10,001+ employees
They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it. At the same time, our sales rep and all the supporting team members from HPE and Zerto were great and very flexible. It is hard to be critical of that.
View full review »SK
Serge Kovarsky
Manager System Administrators at a financial services firm with 51-200 employees
It was a little bit expensive. It took a long time for us to get DR for our workstations. It's one thing when you have 15 servers, but when we needed to bring on almost another 200 users, and each was the same price as the servers, it was too expensive. But Zerto worked with us and gave us a solution that was pretty decent in terms of price. For my company, it was a good solution.
We bought those initial 200 licenses and we pay for maintenance every year, but it's stable. We don't have any issues. We get support, we can upgrade to a new version when we want, and they will support the changes on the ESX host.
View full review »CS
Chris Slaby
Network Administrator at a educational organization with 201-500 employees
I don't know that we've saved a ton by replacing our legacy solution with Zerto. I think there's a little less overhead with it. Setting up the VPGs, the protection groups, and everything is a little bit easier and the file restores go much quicker. Fortunately, we haven't had to perform full system restores, but I did not need to do that with Unitrends either. It's usually a folder or a file here and there. We're not really intense on restoring. It has saved a little on management, but not a ton.
Pricing wasn't horrible. I can't say that it was super competitive. We definitely could have gone with a cheaper price solution but the ease of use and management was really what won me over. Being the only network administrator, I don't have a ton of time to read through 500-page user manuals to get these things set up on a daily basis. I needed something that was very easy to implement and use on a daily basis. In the event I'm out of the office, it would be nice to have simple documentation so that if somebody needs a file restore while I'm gone, it can be handed off to somebody who is not a network admin as their primary job.
I have not run into any additional costs. Obviously, if you're going to utilize Azure for long-term retention it is an additional cost, but that's coming from Microsoft, not Zerto. To my knowledge, there is no additional licensing needed for that, that's all included in the product.
View full review »DS
reviewer1553673
Windows Administrator 3 at a insurance company with 11-50 employees
As far as our IT budget is concerned, Zerto is a little bit expensive. But as far as the value that it provides, it is completely justified by all of the savings. Reducing the labor of DR failover exercises or its reporting functionality for our audit teams has saved a lot of soft dollars. Also, failing over our workloads to another data center and proving that it does work is priceless. On the other hand, the price consideration is why we're only protecting a subset of our virtual machines, those that are deemed DR critical, versus protecting everything.
Zerto is like a Ferrari. It's very fast but not the cheapest solution. You're paying a high price for quality and the assurance that you will have the environment up and steady.
There are tradeoffs, too. Our clients spend money on licensing but save on equipment. The customers could either buy a bunch of equipment or pay for Zerto licenses. That's where we come in. We provide you with a cloud solution that doesn't cost all this money upfront. The prices could always be better, but we don't complain so much about it because the savings come from other places.
View full review »The cost is one of the only drawbacks of Zerto because it's very high, and the overall impact of the solution on our organization is relatively low. This is why we are trying to figure out if another product could fulfill the same role for cheaper.
View full review »JW
JON WATKINS
Manager of Information Services at a energy/utilities company with 51-200 employees
Price-wise, it's right in line with what we would figure. For what you get for it, it's really a good value, and we've never had any problem renewing it or anything like that.
License-wise, we budgeted $1,000 per VM. The minimum spend on it, in the beginning, can sometimes be a little bit of a headache for people, and they might have to budget creatively to get there, but once you're there, the renewals are worth it.
Licensing requires purchasing packages that consist of several licenses, and they cannot be purchased one at a time.
We paid for an hour of training that we took but otherwise, there have been no costs in addition to the standard licensing fees.
View full review »TF
reviewer1464378
Software Engineering Specialist at a energy/utilities company with 10,001+ employees
I don't dive too much into the pricing side of things, but I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one.
Also, if we're looking to replace the data center backup solution, I have VMs that I may not need for a week in the event of a disaster. I'd like to see a backup price per VM, rather than the tier-one licensing that I currently pay for, per VM. I'd like to see better tiering in regards to the licensing.
View full review »TC
Theresa Carmichaels
Accountant at TEE TEE
Zerto is affordable.
View full review »The pricing is slightly above average, but the immediate and comprehensive support makes the price acceptable.
View full review »MM
reviewer1952712
Sr Director, Private Hosting at a wholesaler/distributor with 10,001+ employees
It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either.
View full review »AN
reviewer1952301
IT Infrastructure Server Manager at a logistics company with 5,001-10,000 employees
We get our money's worth with Zerto.
View full review »RM
Rob Michel
Network Administrator at a financial services firm with 51-200 employees
As a small company, we own the smallest license that Zerto offers, which is 15 VMs. I've not had to contact them or my reseller about purchasing additional licenses or to find out how much they cost.
View full review »Zerto is reasonably priced for the product that you're getting. We keep on buying more licenses, so it's a good price.
View full review »AC
reviewer2266839
IT Infrastructure Manager at a tech services company with 10,001+ employees
The pricing is pretty decent. We got a good deal.
View full review »The pricing is a little more expensive in comparison to other tools.
Knowing the backup options that Zerto has, we could be using it to back up our entire company's virtual machines, but we are just using its replication and backup for some virtual machines, but not all of them. That's because we are limited in terms of our license. We are only replicating about 30 percent of our virtual machines, those that have been identified as the most important for the organization.
View full review »BP
reviewer1599558
Disaster Recovery Manager at a financial services firm with 10,001+ employees
Its price is reasonable. I have not worked with other tools, but as compared to its competitors such as VMware, its price is lower. So, in my opinion, its price is good.
JS
Juan Saldana
Information Technology Director at Cameron county
The only negative part that I have seen so far has been the cost. It is kind of pricey, but you get what you pay for. Zerto is a lot faster than other solutions and you get enhanced performance.
View full review »SS
Susantha Silva
Solutions Manager at a tech consulting company with 51-200 employees
The main challenge that I face with this solution is the price. All of my customers are happy with how this product works and they like it, but unfortunately, in the market that I represent, Zerto is expensive when compared with the competition.
Another issue is that Zerto has expectations with respect to the minimum number of devices that they are protecting at a given price range. I understand that this is an enterprise product, but unfortunately, price-wise, it is really tough when it comes to the TCO for the customers in the one or two countries that I represent. Apart from that, everyone understands the value, but at the end of the day it comes down to the price being slightly higher.
Pricing is something that I have discussed with the regional head of sales in this area. I have explained that you can't have a price of 25 million per year in this region, and in turn, have requested a lower price with different models for corporations. Unfortunately, I have not received a positive response so far.
View full review »DC
Don Cargill
Senior Server Storage Engineer at MAPFRE Insurance
It's very equitable, otherwise we wouldn't do it. It's something that we utilize for the licenses per host used. Therefore, it's very cost-efficient as far as the licensing goes. For the amount of stuff that we have configured and what we're utilizing it for, the licensing is not very expensive at all.
There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it depending on the host configurations.
View full review »The product is cost-competitive and less than other options. I do not have too much data on the exact costs, however. However, we are definitely saving costs when we compare Zerto to VMware.
View full review »DW
reviewer2266878
Computer Services Division Manager at a government with 51-200 employees
The pricing and licensing are excellent. It's very straightforward. You license what you use.
View full review »SW
reviewer2266851
Sr Systems Engineer at a construction company with 5,001-10,000 employees
Zerto's pricing is competitive, given the benefits and ease of setting it up. It may seem more expensive upfront, but you're going to save that over the long term by spending less engineering time configuring, reconfiguring, etc.
View full review »JT
JairusTreat
Architect at a comms service provider with 10,001+ employees
There may be less expensive solutions on the market but with Zerto, you get what you pay for. A lot of people don't like to think about the price until it's already happened and then the price is too high because they would be losing either way. It's better to think about it and pay for it upfront than pay for it after the problem.
View full review »It is very expensive. It is overpriced. No doubt. What held us up for many years from committing to buying it was always the cost. That's also why we only have 10 licenses.
View full review »PP
reviewer1697415
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
The pricing follows normal industry standards.
View full review »CF
Chad Fisette
Senior Systems Engineer at a manufacturing company with 1,001-5,000 employees
We pay monthly for the CPU, memory, disk space, the Zerto replication, and then there's a Microsoft charge as well on top of that for the operating system. We pay month to month and we go year to year.
There are additional VM resource costs.
My advice would be to think about the large VMs that you're backing up. Think about the wasted disk space and wasted resources on your production environment, and if you replicate that to a hot or warm site, you have to pay for those resources. The Zerto price is what it is, so you need to work with the business and ensure your Tier 1 or most critical VMs are what you're backing up or want to back up, not just everything. Then scale that to something manageable for replication and find out if you can have minimum resources while replicating and then scale up in a true DR scenario and only pay for the resources as you need them.
View full review »ED
Evan Davis
Technology Infrastructure Manager at County of Grey
Zerto is not cheap; however, it is worth the cost. The licensing model is easy. You buy based on the amount of virtual machines you want to protect and go from there. Even though it is not a cheap program, you do get what you pay for, but overall it became cheaper than maintaining a separate data center.
Its price is fair. It is very cost-effective compared to the cost of the labor for your workers and associates.
View full review »JK
reviewer2120550
IT Analyst at a wholesaler/distributor with 5,001-10,000 employees
It's expensive, for sure, but for us, it comes down to the fact that we do not replicate our entire environment using Zerto. We replicate the mission-critical servers and services, so the yearly cost of Zerto is heavily outweighed by the potential cost of an outage. It's expensive but worth it.
View full review »TT
reviewer1953306
Lead Infrastructure Team at a government with 10,001+ employees
Zerto is pretty reasonable. I haven't checked to see how much Rubrik is going to quote us for their solution. At least for us, the price doesn't play a big factor in the decision-making because it is a pretty small deployment for our use case.
SS
Reviewer430237
Enterprise Infrastructure Architect at a financial services firm with 201-500 employees
It initially seemed a little pricey, but in the big picture, you're paying for peace of mind. It could always be cheaper and more competitive, which would make it an easier choice for people, but I can see both ways. They can say this cost is for the value they are providing. If anything happens, they can recover your data very quickly. You won't be losing it, so there is a win. It is a win-win.
View full review »NR
reviewer1640514
Senior Manager, Technical Services at a logistics company with 5,001-10,000 employees
I do not like the current pricing model because the product has been divided into different components and they are charging for them individually. I understand why they did it, but don't like the model.
Our situation is somewhat peculiar because when we bought into it, we owned everything. Later on down the road, they split the licensing model, so you had to pay extra for the LTR and extra for the multi-site replication. However, since we were using LTR prior to that license model change, they have allowed us to retain the LTR functionality at our existing licensing level, but not have the multi-site replication.
View full review »ML
Marian Lakov
Enterprise Architect at a transportation company with 10,001+ employees
It's not the cheapest tool, it's expensive. But it's doing a good job.
We pay the standard license, maintenance every year, and we pay for our technical account manager, which is pretty much Professional Services, with our Premium Support.
View full review »JP
Joseph Pomerantz.
Disaster Recovery & Cybersecurity Consultant at a consultancy with 1-10 employees
It is not a bad pricing model.
View full review »MM
Muhammad Mudabbir.
Database Admin at Fintec
The solution is a bit expensive.
View full review »TH
reviewer2266920
Sr Systems Engineer at a insurance company with 501-1,000 employees
The licensing is outside of my purview.
View full review »In a world where others are catching up, e.g., VMware High Availability, there needs to be a less expensive option as well. When a customer has approximately 100 VMs, if you multiply by 40, we aren't charging a very high margin on it at all since the license is so expensive. We feel their pain. That is the most expensive part of it. The storage, CPU, and RAM are a lot less. It is the licensing that is really expensive. Whereas, with an option like VMware High Availability, it is a couple dollars per month. That is our spend that we are charged by VMware, then our margin is higher on those VMs. Giving us some ability to have higher margins, as an MSP, would be a good thing.
View full review »MG
reviewer1951134
Lead Site Reliability Engineer at a insurance company with 1,001-5,000 employees
Don't buy Zerto expecting to save money and get 100% performance. That is not how it works. That is not what you are buying. You are buying a solution that you have to invest in. Don't invest in buying the license, but none of the technology to support it. Ask the hard questions and expect answers that aren't, "Yeah, it will do that. No questions asked."
View full review »CS
reviewer1901127
Systems Engineer at a insurance company with 51-200 employees
I think everything can be cheaper. Pricing limited our ability to use Zerto as much as we'd like, but that's not why we haven't adopted it as our primary backup solution.
View full review »JC
reviewer1639146
Senior System Administrator at a financial services firm with 501-1,000 employees
We pay for 150 VMs per year. It is not cheap.
Having backup and DR is somewhat moderately important to us. The problem with us, and a lot of companies, is the issue with on-prem Zerto. It utilizes whatever you have for a SAN. Or, if you are like us, we have a vSAN and that storage is not cheap. So, it is cheaper to have a self-contained backup system that is on its own storage rather than utilizing your data center storage, like your vSAN. While it is somewhat important to have both backup and DR, it is not incredibly important to have both. I know Zero is trying to heavily dip their toes in the water of backup and recovery. Once you see what Zerto can do, I don't think anyone will not take Zerto because they don't necessarily specialize in backup and recovery 100 percent. They do replication so well.
View full review »ND
reviewer1565103
Solutions Architect / Building Supervisor at a university with 5,001-10,000 employees
We subscribe to their annual license package and we have tier one support with them. There are no costs in addition to this.
View full review »The pricing doesn't seem too bad for what it does. I know that the license that we have is being deprecated and I think you can only get their enterprise one moving forward. I know that we're supposed to change to that regardless, which is the one that gives us the ability to move out to the cloud and do multiple hypervisors, et cetera.
Overall, it seems fair to me. Plus, that you can do backups and everything with it means that it is even of greater value if you're doing your entire environment. It could cover everything you need to cover, plus the backups, all for one price.
View full review »DC
reviewer953199
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
Get the Enterprise Cloud license because it's the most flexible, and the pricing should come in around $1,000 per VM.
Support is an additional cost. We are currently doing three years of support. There's an additional 15 or 20 percent of overhead during each year of additional support for each license.
View full review »MB
reviewer1456953
Systems Architect - Cloud at a computer software company with 5,001-10,000 employees
I'm less involved with the pricing and licensing area now. The last time I was involved was a couple of years ago. In my opinion, their model is somewhat inflexible, especially for their backup product.
One of the reasons why we didn't pursue looking further at their backup product was, simply, licensing. Today we have to buy a Zerto license for every virtual machine that we want protected by their product. We have a lot of virtual machines that aren't production and that don't need to be protected by their product. They don't need sub-second RPOs. They do, however, need to be backed up. But Zerto's licensing model two years ago was, "Well, we don't care that you just need to back up those VMs, and you don't really need to replicate them. It's the same price."
We would have had to double our licensing costs for Zerto to adopt it as a backup solution. It was just not even within the realm of possibility financially. It made no financial sense for us to move off our current backup vendor. Their inability to diverge in any way from that was rigid.
Their licensing could be less rigid and more open to specific companies' use cases.
View full review »PW
Paul Willett
System Engineer at American Medical Response
I'm not 100% sure about the pricing because I wasn't as much part of the pricing part of it, but it fell within our budget. Its features and price are good compared to the options we were looking at.
View full review »RL
reviewer2266905
Lead Systems Engineer at a financial services firm with 51-200 employees
I don't follow the licensing. It was bought for us and we use it.
View full review »The pricing is top tier but offers good value.
View full review »SI
Shane Inabinet
Network Engineer at Eastern Industrial Supplies, Inc.
Licensing Zerto was very simple. They had a product that fit our size and scale. It made it really easy to choose.
As far as pricing goes again, we're a $150 million dollar company, meaning we're not a huge company but we're not a small one either. Zerto had the right pricing model that fit our budget, and they delivered on it.
View full review »ZK
Zach Koenig
Sr. System Administrator at a financial services firm with 501-1,000 employees
I have not been directly involved in the pricing and licensing. My understanding is that it's expensive but worth the price.
View full review »MM
Mark McCully
Manager, Infrastructure at Vizient Inc
It is good to do a full Disaster Recovery plan for your organization and doing a BCP plan as well. You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy, etc.
View full review »SC
Stephen Cook
Systems Engineer at Shift movers
Its price can be better, but it is not bad. Most small-scale organizations can afford it, but they can come up with more customer-friendly packages.
View full review »RM
reviewer2266896
Cloud Services Engineer at a healthcare company with 1,001-5,000 employees
The pricing is expensive. However, I definitely see the value and my corporation sees the value.
View full review »KU
reviewer2191422
Sr Project manager at a tech vendor with 10,001+ employees
Zerto is more cost-effective than Azure.
View full review »CB
Chris Barnett
AVP IT at a media company with 201-500 employees
We were pretty happy with the pricing. When we switched to Zerto, we were a little on the small side of things. Zerto was looking at more of a larger-environment customer base. We're in at the bottom tier of supported servers, but they gave us a very good price. It was really a no-brainer for us to be able to have such a good product for our size environment. They came down and met us in the middle and gave us an enterprise-quality product for our mid- to small-size business needs.
View full review »SP
Sam Peralta
Regional Director IT at Apache Gold Casino Resort
Obviously, I wish it were cheaper and more affordable. But I get what I pay for, so I can't complain.
View full review »DH
reviewer1508472
Chief Information Officer at a financial services firm with 201-500 employees
My only business complaint is the cost of the solution. I feel like the cost could be a tad lower, but we are willing to pay extra to get the Premium service.
Zerto does a per-workload licensing model, per-server. It is simple and straightforward, but it is not super flexible. It is kind of a one size fits all. They charge the same price for those workloads. I feel like they could have some flexible licensing option possibly based on criticality, just so we could protect less important work. I would love to protect every workload in my environment with Zerto, whether I really need it or not, but the cost is such that I really have to justify that protection. So, if we had some more flexibility, e.g., you could protect servers with a two-, three-, or four-hour RPO at a certain price point versus mission-critical every five minutes, then I would be interested in that.
The costs are the license and annual maintenance, which is the only other ongoing fee. I would imagine a lot of customers also have an initial project cost to get it implemented, if they choose to go that direction, like we did.
View full review »FB
Franklin
Enterprise Network Engineer at a healthcare company with 10,001+ employees
Pricing is okay. You don't use Zerto to put all of your servers in Zerto. The purpose of it is you take what is absolutely critical to continue running your business, whatever servers are in your business continuity plan. Those are the ones that you put in Zerto. Then you'll be fine in the licensing because if you just buy 200 licenses or 300 licenses and you're backing up a utility server or any server that's not essential, then your bosses are going to think you're spending too much money. But if you just zero in on what's critical and back that up with licensing, you'll be fine.
There are no additional costs that I'm aware of. We have the licensing fees that come up and then that's it, as far as I know.
View full review »AA
reviewer2266890
Virtualization Engineer at a healthcare company with 5,001-10,000 employees
The pricing is fair. The pricing is very competitive and it works well. You are paying for a product that is easy to use and just works.
View full review »DC
reviewer1953303
Manager of IT Technical Operations at a non-profit with 201-500 employees
The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions.
View full review »AA
A. A.
VMware Engineer at Thomas Jefferson University Hospital
The pricing is fair.
View full review »AY
reviewer1951131
IT Specialist at a government with 10,001+ employees
I don't want to create upward pressure on their pricing plan, but the pricing is good. It's affordable.
The amount we had to set aside for our existing backup solution, compared to Zerto, was astronomical. The way Zerto works, it is so easy to scale up and out. It's not going to end up creating undue pushback as far as the cost goes.
View full review »DS
reviewer1553673
Windows Administrator 3 at a insurance company with 11-50 employees
Zerto is fairly expensive. We are on a perpetual three-year subscription, but for my less than 300 VMs that we needed this functionality for, it is worth it. I'm not aware of any additional costs beyond the standard fees for this product.
JM
Jason Moore
Senior Director - Information Technology at Revenew International
We are on the lowest license because we don't exceed the number of servers for the base license, so I don't have a lot of information about licensing. The price of it was comparable, if not better than what we were paying for Veeam. I have no problem with the pricing at all.
There are no additional costs to the standard licensing.
View full review »MM
reviewer1953429
Engineer at a pharma/biotech company with 10,001+ employees
Zerto is very cost-effective. We get really great value for the cost of the service.
View full review »BE
reviewer1952709
Systems architect at a construction company with 1,001-5,000 employees
I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product.
View full review »MC
Mike Conder
Senior Systems Administrator at a comms service provider with 51-200 employees
Everyone knows Zerto is a little on the expensive side, but what else is there on the market that does the same thing? It is more expensive per client, for what it does, compared to a backup product like Veeam.
View full review »BS
Brandon Souder
System Administrator at City of Rock Hill, SC
It's reasonably affordable. Obviously, cheaper would always be better, however, it's not out of the expected range. We are just paying by VM. It's my understanding there are no extra fees.
View full review »DB
Dain Baltierra
Senior IT Systems Engineer at a manufacturing company with 1,001-5,000 employees
Zerto is more expensive than competitors, making the price difference pretty high. While it is very expensive, it's very powerful and good at what it does. The cost is why we are not leveraging it for everything in the organization. If it was dirt cheap, we would have LTR and DR on everything because it would just make sense to use it.
View full review »Zerto is a little expensive.
View full review »NG
reviewer2266866
Infrastructure Architect at a financial services firm with 1,001-5,000 employees
Zerto's pricing is pretty competitive. They recently went through a licensing change where you have to buy an enterprise license as an organization. We weren't happy with that just because it forced us to pay for extra features we don't use. We would prefer if we could still have that standard license.
RL
reviewer2266881
IT Operations at a performing arts with 501-1,000 employees
They are not cheap. They are more expensive than others. However, they have great features.
View full review »KS
reviewer2264499
Engineer at a financial services firm with 1,001-5,000 employees
I know it is per server, but I am not fully aware of the price model. I know for our VDI environment, they are looking at something that is on the lower end and that they can use just for migrations and not so much a disaster recovery.
View full review »RD
reviewer1610982
Senior Systems Administrator at a educational organization with 51-200 employees
The pricing is more expensive, but the functionality is what we wanted.
There are no additional costs to standard licensing.
View full review »This solution is far less expensive than SRM and NetBackup. After the standard licencing cost there is an annual support contract, nothing that we were shocked about.
View full review »MT
reviewer1371612
Network Administrator at a consultancy with 51-200 employees
First of all, you should figure out which virtual machines are critical and how many licenses you may need before you start getting prices. You don't need to go crazy if you only have a handful of servers that need licensing.
Zerto sells licensing in bundles or packages, so I wouldn't go crazy and buy 100 licenses when you only need 30. Figure out what you need before you get your licensing, because it can get expensive.
View full review »LP
reviewer2180742
IT Infrastructure Specialist at a financial services firm with 501-1,000 employees
The price is reasonable.
View full review »DT
reviewer1952682
Sr systems engineer at a transportation company with 1,001-5,000 employees
The pricing seems really good. We're an enterprise customer, so we get all the bells and whistles.
View full review »AF
reviewer2333736
Cloud system engineer at a consultancy with 1-10 employees
The pricing is reasonable.
View full review »RC
Rodney Carlson
System Analyst at a financial services firm with 501-1,000 employees
Work with your local representative on running a live test to see if the solution fulfills your needs.
View full review »The cost per VM is a bit high.
View full review »You are getting what you pay for, as this is a solution that requires minimal management after it is configured.
VV
reviewer2333733
Cloud System Engineer at a consultancy with 1-10 employees
It is cost-effective.
View full review »JP
Jon Pace
Director of IT at a marketing services firm with 501-1,000 employees
The pricing seems fair.
View full review »BM
Brian Munn
Network Services Manager at M. J. Electric, LLC
We believe the pricing, setup costs, and licensing are easy to understand. The pricing seems very reasonable.
View full review »Pricing depends on your future growth. Start small and then scale up.
View full review »JS
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The cost is steep, but once you experience recovering a single server along with its granular restore times, you will see that the cost is justified.
View full review »GG
reviewer1569249
Principle Systems Engineer at a government with 10,001+ employees
Price-wise, Zerto is fairly reasonable and I can't complain about it when we compare it against Oracle and SAP licensing.
We have not tried using any features that are outside of the standard licensing fees.
View full review »AB
Amit BArnawal
Manager - IT Infrastructure and Resiliency at Asian Paints
The solution is very cost-effective and very easy to set-up but does not compromise on features. The features are much enhanced compared to any other DC-DR solution.
View full review »RB
Ronald Barefield
Infrastructure Expert at a pharma/biotech company with 501-1,000 employees
Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical.
View full review »OS
reviewer1561206
Cloud Specialist at a tech services company with 51-200 employees
My impression is that Zerto is more expensive than other solutions, although I don't have exact numbers.
View full review »RW
reviewer1379130
IT Professional at a manufacturing company with 201-500 employees
There are no costs in addition to the standard licensing fees.
View full review »AB
Alan Barrett
Head of IT at TWM Solicitors LLP
While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install.
View full review »ED
reviewer1953291
Systems Administrator at a insurance company with 201-500 employees
The pricing for this solution is reasonable.
GV
reviewer1952310
Lead Network Security Engineer at a energy/utilities company
We paid a big investment upfront with renewal fees each year. This is another reason why it's easier for us to keep this product as well as have another solution, because we've already paid the money upfront.
View full review »BF
reviewer1952673
Systems Analyst at a energy/utilities company with 1,001-5,000 employees
The licensing is a little bit steep, but there is some value that you do get for it as well.
View full review »TL
Tim Lenz
SQL Database Administrator at Aurora Mental Health Center
As far as licensing goes, start out with what you need to get started and you can always scale up. Zerto worked very well with us. They have a tool called zPlanner which was able to document how much we needed to get started. That was a very handy tool.
View full review »RD
reviewer1565100
Technical Account Manager at a tech services company with 51-200 employees
Pricing is fair. For the license that we have and the way that it's priced, it is pretty simple and it's not over-complicated like some other platforms. It would be very beneficial to have some sort of training or even just documentation around every component of Zerto and how it should be built or there should be suggestions about how it should be built. It would help newer companies that are adopting the platform to have a better opportunity to grab all the revenue upfront.
Journal history was one of the things that we didn't take into consideration when we implemented Zerto initially and we lost a lot of money there. We talked to one of the reps after that and found out that some clients do roll in the cost of this journal and some clients actually charged separately for it. Zerto has made it easier to plan for that lately with Zerto Analytics, but it's still a gray area.
There aren't any additional costs in addition to standard licensing that I'm aware of.
View full review »I would suggest getting a dedicated, well-informed rep. I'm sure they all have great training but always hold your rep accountable. Ask lots of questions because there are no stupid questions.
View full review »RB
Rodney Barnhardt
Server\Storage Administrator at Charlotte Pipe and Foundry
If you are planning on using this with a hyper-converged appliance running anything other than VMware, you may want to verify compatibility. On many of them, they are only compatible with VMware running, although they are adding other hypervisors. At the time of this writing, according to Zerto, they are not compatible with Simplivity at all.
View full review »CA
reviewer1953432
System Architect at a computer software company with 10,001+ employees
From a customer perspective, the price is okay. From an investor's perspective, however, it is a little bit high.
View full review »TL
Tim Lillis
Sr. System Engineer at a non-tech company with 501-1,000 employees
The cost is not dirt cheap but also is not terrible.
View full review »As a Zerto Cloud Service Provider (CSP) our licence model is different to end-users who can purchase the licence on a perpetual basis. For us the ROI was under 6 months, but we already had a large portion of the hypervisor and storage environment needed so were able to keep our costs to a minimum.
View full review »SG
reviewer1951125
Architect at a healthcare company with 10,001+ employees
I would like to see different service levels. They're good, but it still takes a lot of our budget in ops.
View full review »BH
reviewer1700955
Systems Administrator at a legal firm with 10,001+ employees
Because I'm a support engineer, I don't really work directly on the commercial side of things. Whenever I need to request a license for Zerto, someone on our dedicated licensing support team takes care of it. So I don't know if that process is easy or not.
Zerto works very well as a backup and recovery solution, with frequent recovery points. It's very good. But it's too pricey for us to use it as a backup solution for all of our clients. Not every customer needs recovery points every five seconds.
EA
EmrahAykutalp
Project Manager at a computer software company with 11-50 employees
The licensing is by virtual machines, start in 15, and grow in packs of 10. There is an annual support that must be contracted.
View full review »Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back, in case of Disaster situation. You will be so fast back in production and this is very rent-able for the business units you safe from outtakes.
I don't remember it being cheap. We started out slow, which was a good call. We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running.
View full review »You can find providers of a DRaaS solution with Zerto license fees for each VM. Zerto only sells to partners and they have a robust partner organization.
We had capacity so our only setup costs were building a couple of VMs to install the Zert0 Consoles on and licensing of the product. Minimal when compared to SRM, Recover Point and Storage.
View full review »Zerto is not cheap but is an invaluable asset.
If you have the need for what Zerto can do for you then the cost really isn't a factor.
View full review »KH
reviewer1953297
Solutions Architect at a tech vendor with 51-200 employees
The licensing model is good. The price is a little bit expensive, but for what customers get on it, it tends to pay for itself. However, if more and more companies start to improve, then Zerto may need to look at their pricing and make it a little better.
We sell on a per-use basis and pay using the same model.
View full review »We only got SP licensing prices/model.
View full review »We pay per month per protected VM which is vastly cost efficient.
View full review »GN
Gary Nalley
Solutions Architect with 1,001-5,000 employees
Check your cloud providers. You don't have to host the DR side yourself. Also, look at folks other than Azure and AWS. The hidden/surprise costs will knock your socks off.
View full review »Honestly, I'm not well informed in terms of pricing and licensing. My interaction with the product is 100% technical, in terms of architecture, implementation, and operation.
View full review »Cloud providers get good pricing to encourage quick adoption. A new feature is the One-To-Many VPG allowing a VM to be replicated at up to three different locations, including local.
View full review »The setup will require that you have a domain controller and DNS at your DR site as well as a second hypervisor product (VMware vCenter Server/Microsoft Hyper-V) there as well. So, the additional software licensing will have to be factored into your operational budget.
View full review »It's a little bit expensive.
Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs.
View full review »I didn't personally deal with the licensing structure.
View full review »Buyer's Guide
Zerto
March 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.