Zerto Room for Improvement

Russell Lynch
Systems Specialist at a insurance company with 51-200 employees
I would like to see Zerto come up with an emergency line for support. Support does get back to you quickly, but when your heart is racing because something happened the calmness of a pro on the other end would be helpful. The reports also need TLC, as I do not really find them helpful. With these two minor negatives the product and support are great and they get the job done. I am an extremely happy Zerto supporter. View full review »
Consultant at a tech services company with 51-200 employees
Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3. DR Solutions with less management and less space. Licensing of DR Site is not necessary until activation of VM. That are very good news for Db users. View full review »
Robert Kelleher
Co-Owner with 1-10 employees
An integrated encryption would allow for faster initial install and connection to the remote cloud site. Their offsite backup is a bit clunky, but it will probably improve. View full review »
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There needs to be more flexibility in the licensing. I've mentioned to Zerto Management that I find the licensing at twenty-five VMs to be very restricting to an SME business, and could there be some flexibility here? Businesses like ours constantly change their IT due to the flexibility of Virtualisation and it would be great to get Zerto on board with that same flexibility. View full review »
I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal. I find myself estimating too high. It would be nice if I had an option to dynamically restore to any host in a cluster. Right now, if we have multiple things happen and the main host is down it will not work. View full review »
Jay Stelmach
Adjunct Professor at a university with 5,001-10,000 employees
The full site recovery is not up to SRM standards. Within a VPG, you can do great failover timing as well as ordering and scripting, but if your site contains many VPGs (as mine does), then it is difficult to manage failing over between sites, especially if you are at the site that was impacted. View full review »
Tim Lillis
Sr. System Engineer at a non-tech company with 501-1,000 employees
I would like to see better notifications when the sync is off for an extended length of time. There is nothing worst then going to do an upgrade or test a restore and realizing some of the VPGs need to be fixed because their journal is too small causing bitmap syncing to be off. View full review »
Neil Lucas
Network Administrator at a financial services firm
I cannot think of any new features that should be added at the moment. With time, I should be able to make suggestions. View full review »
Tim Kovars
Sr. Systems Engineer at Quarles & Brady LLP
Increased granularity in how long to keep the journal would be nice, currently you can only do hourly up to 1 day, after that it is only daily. The ability to test failover for a single VM in a VPG would be beneficial for testing purposes. Currently alerts come from both replication managers at times, creating a lot of alerts; reducing those would be good. View full review »
Amit BArnawal
Manager - IT Infrastructure and Resiliency at a Consumer Goods with 5,001-10,000 employees
Mobile features are there only for visibility and not to take action. We would love to see the ability to perform actions through mobile apps. It would be helpful if the reports can be generated periodically, on a schedule. View full review »
Gary Nalley
Solutions Architect with 1,001-5,000 employees
It's coming, but I want to do my backups from my DR side without impacting my production side. This is supposed to come out in v7.0. View full review »
Project Manager
For me, limiting the minimum licensing package for 15 virtual machines (VMs) is a issue. Not all environments (especially in Latam) start with 15 VMs. View full review »
Brian Munn
Network Services Manager at a construction company with 1,001-5,000 employees
I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit. View full review »
Larry Novak
Service Manager, Cloud Recovery at a tech services company with 1,001-5,000 employees
Adding or changing VPGs (Virtual Protection Groups) may require restarting replication. View full review »
Stephen Fuller
Senior Operations Engineer at a healthcare company with 1,001-5,000 employees
The VSS agent setup and configuration does seem to be a bit clunky compared to the rest of the software. We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time. View full review »
Muhammad Mulla
Systems Administrator, Core Infrastructure & Microsoft Systems at a non-profit with 1,001-5,000 employees
The product is improving all the time and I think the Zerto team have quite a good handle on things. I found the Local ZertoCON meetup/conference particularly useful to hear about different user cases. However, sometimes it feels like the QA is not great, as the previous two updates have been bug fixes. View full review »
Naosad Hossen
Senior Operations Manager at a tech services company with 10,001+ employees
It needs to support more public cloud, especially in China. View full review »
Sergiy Moot
Senior System Engineer at a non-profit with 501-1,000 employees
In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host. Make sure to understand how Zerto supports Microsoft/SQL Clusters - more of an advice to the companies thinking of implementing Zerto. View full review »
Brad Beeler-Carlton
IT at a marketing services firm with 51-200 employees
The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement. View full review »
Karam Ajaj
IT system administrator
The backup functions are in need of improvement. View full review »
Find out what your peers are saying about Zerto, Veeam Software, Amazon and others in Cloud Backup. Updated: October 2019.
377,264 professionals have used our research since 2012.
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