Zimbra Collaboration Room for Improvement
CL
reviewer1500762
Solution Manager at a comms service provider with 10,001+ employees
There are security & performance issues which is one of the concerns of using an open-source product.
View full review »There is a lot of patch installation needed in Zimbra Collaboration, and sometimes using the new patches, we end up finding some other vulnerabilities. The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall. Seemingly, the new patches are not tested before Zimbra releases them.
In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators.
View full review »Buyer's Guide
Zimbra Collaboration
March 2024
Learn what your peers think about Zimbra Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
LB
Lalisa Buruse Zalalam
ICT Coordinator at CBO
It is good and competent, but you have to pay for video and group chat features.
View full review »They could provide a push email functionality for the enterprise version. We utilize SMTP to send emails to basic users for office usage. They could introduce a similar functionality for mobile usage as well.
They should enhance its online meeting features, particularly in comparison to robust platforms like Microsoft Office 365 Teams.
View full review »NL
reviewer2261757
Manager assistant at a energy/utilities company with 10,001+ employees
The tool should improve its multi-cloud feature.
View full review »NB
reviewer2117652
Head of Studies with 11-50 employees
We have had an issue with security. We had attacks in the summer, which is why we didn't buy the latest update. The security is bad. I'm not sure if it was on Zimbra's end or the firewall's or human error.
View full review »WZ
reviewer1859430
IT Manager at a energy/utilities company with 51-200 employees
Zimbra Collaboration's video conferencing could be improved. Their documentation is also mainly in English, and it would be useful to have it available in other languages. There's also a problem with the new Admin NG module, which makes it possible for the administrator to access users' mail on their system, which is particularly problematic for organizations with confidentiality requirements. This feature cannot be removed, though you can choose whether or not to activate it. In the next release, Zimbra Collaboration should make all the features from their previous web interface available on their new one.
View full review »Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on.
View full review »TG
Tomas Gura
IT admin at ebs
The product must be more customizable.
View full review »CS
Chamseddine Smirani
Infrastructure & System Administrator at a tech company with 1-10 employees
The only problem I face with the product is spam. I do not have any other big problems. The antispam and antivirus features are hard to understand on mobile devices. The solution should improve the features to provide more clarity to the users.
View full review »It does have a few bugs. However, they are small and can be worked around.
The performance could be better in terms of handling multiple domains.
View full review »HD
reviewer1142772
Control Department Head of Information Security at a financial services firm with 1,001-5,000 employees
Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server.
They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase.
Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.
View full review »HK
reviewer1495518
Senior Vice President Operations at a tech services company with 11-50 employees
It would be great if a group chat feature were created to allow for a team environment. The current chatting facility only allows for one-to-one chats.
The following areas could be improved:
- Backup
- Autodiscover
- Antispam
- Mobile
I think being able to purchase individual packages would be better than having all the features included in one big package.
View full review »MT
Mohammed Yassine TABET ZATLA
System and Network Engineer at ADEX TECHNOLOGY
We are simply a customer and an end-user. We don't have a business relationship with the organization.
The log files need to be improved. It needs to show us more information. Right now, a lot of detail is lacking and that's not very helpful or insightful.
The solution could use more integration with third-party tools. That would be very useful.
View full review »YS
reviewer1022865
Senior Account Manager at a security firm with 11-50 employees
Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.
The video conference solution Zimbra Connect is a mediocre solution for video conferences. They should make it more similar to Office 365 and add some collaboration with other solutions, such as Alfresco.
View full review »IA
reviewer911289
IT Specialist at a tech services company with 1-10 employees
Yahoo acquired Zimbra, and Yahoo Mail is a web-based email, not a software platform. So as part of the acquisition, they have to continue providing support to the open-source license holders. But lately, they have decreased their support for the open-source community, and they're pivoting to the enterprise market. So they're starting to transition to a proprietary cloud-based solution. And when they adopt this proprietary solution, it won't be good. So hopefully, in the future, they'll continue to offer an open-source version. That's what makes Zimbra trustworthy for users as an email host. Email is still essential for communities and businesses. Even if you are currently using instant messaging or any communications tool, you still need email.
Maybe Zimbra can improve by implementing an architecture that mimics social media, like offering short messages instead of just email. Instant messaging can mean light messaging or group messaging, like a B2B chat or something like that.
View full review »TS
Tayyab Saeed
Technical Consultant at NDS
Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client.
View full review »There are some bugs we found that could be fixed. Also, there was a chat tool which was really useful, but was discontinued.
View full review »RY
reviewer1681530
Manager Infrastructure at a tech services company with 501-1,000 employees
The solution could improve by making it easier to use.
View full review »- Online documents edition
- File sharing permissions with Nextcloud integration
- More features for the open source edition
- Native HA for more virtualization platforms, like Proxmox
Server deployment and the GUI for emails should be better.
View full review »
There can be difficulties resolving problems on the server side when problems arise. Before installation, you have to resolve all dependencies, otherwise it is very difficult to setup the server.
View full review »
Buyer's Guide
Zimbra Collaboration
March 2024
Learn what your peers think about Zimbra Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.