Zoho Analytics Room for Improvement

Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD

A lot of integrations are available with Zoho Analytics. There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics. The data can be in millions. There are some limitations on the reports that depend on the various combinations of data you get. So there is always an error that gets thrown out if you are building complex reports.

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MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

The solution does not provide call center facilities for customer support. So we cannot retrieve reports if there’s an issue. Instead, we must put the reports in the BI tool and send them to our management.

Zoho Analytics provides analytics and reporting for up to 1000 SKUs. If there are more than 1000 SKUs, the data is automatically uploaded to Excelpoint, and we must extract data from there.

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Kishor Lamdande - PeerSpot reviewer
Zoho Developer at Megnet Limited

There is room for improvement related to the formulas because I'm really struggling with the formulas.

At the backend. Even though formulas are correct, values are showing continuous errors. I've already submitted three to four tickets to the Zoho support team related to this issue.

Another area of improvement is support. The support for Zoho Analytics is pathetic. 

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Buyer's Guide
Zoho Analytics
March 2024
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Matheus Ferraz - PeerSpot reviewer
CRM Team Leader at a tech company with 201-500 employees

The navigation on the interface is not intuitive. The product must improve its interface.

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MA
Executive Director at deepdive

There should be a hierarchical structure among the filters so that when applying the main ones, they will cover all of the objects in the dashboard. The filter should also be applied to the labels as opposed to only the data.

There should be more types of graphics available for use in the reports.

You should be able to combine graphics, especially for presenting modeling and statistical evaluations. For the same reason, more scientific and statistical formulas should be available.

It should be used to customize and configure graphics.

There need to be more models of widgets. At a minimum, it should be possible to have two data columns in the same widget.

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MP
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees

The query language is complex, but it's complex, like, in MSSQL.

The approach should be the same in secret and regular secret commands. It's a trusted period language. We have a data source from a data source.

They have a script to introduce some different sources. Still, they could provide more templates so you can quickly adapt to the query command, for example, query command. To teach the users because if you're going to have a data analysis, the query should be easier to code—the same task.

The hourly pricing needs improvement.

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SA
Founder and CEO at Information Age Consulting

They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.

Some APIs are not available for connecting to external data. Tableau provides a bigger variety of external data sources that I can connect to than Zoho. I want Zoho to allow for more connectivity to external data, like Tableau, so that we can connect to more data sources.

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Mahima Kumawat - PeerSpot reviewer
Business Analyst at Lambton

The platform's pricing needs improvement.

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AnandMaurya - PeerSpot reviewer
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd

The tool needs to improve analysis and add more features. 

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SI
Senior Zoho Developoer at Techloyce

I would like to add data directly to Zoho Analytics. 

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Laban Kipngeno - PeerSpot reviewer
Network Security and Data Specialist at JW Seagon

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures. 

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CW
Business Development Director at Skore

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

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AD
Sales Manager at Value-Score Business Solutions

A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved. 

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GP
Computer Operator at Jtech

The customer service and support for this solution could be improved by faster response times.

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it_user158163 - PeerSpot reviewer
MSc student at a university with 51-200 employees

I remember that cleaning up data was a challenge, and on several occasions we had to upload data sets again after making changes in another program. The pivot tables also took little bit of time to get used to, particularly when choosing which variable to put where and which functions to apply. One feature I wish Zoho has was a tool to determine statistical significance, which would have made analyzing data easier, although I think this is outside what the program is intended for.

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it_user158187 - PeerSpot reviewer
Business Analyst at a retailer with 51-200 employees

The ability to copy a full database is lacking, making it difficult to create test environments. The SQL editor could also use some tweaks, as it is currently difficult to debug large queries without having to copy the text into a text editor to get line and column numbers.

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it_user167556 - PeerSpot reviewer
Director with 51-200 employees

Query builder guidance/steps for beginners who need to write actual queries

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it_user158178 - PeerSpot reviewer
Web Marketing with 51-200 employees

No suggestions. However we do not like proposed UI changes and find that in general as a vendor Zoho is rather unresponsive to feedback from its customers.

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VK
Co-Founder at Intelytica

In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA. 

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it_user155220 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees

It should have more options for graphics, if it stayed with the quality of graphs of excel, would be great.

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it_user176538 - PeerSpot reviewer
Reservations Control Analyst at a hospitality company with 501-1,000 employees

Delete and copy cells. I would let the users delete and copy as many cells as they want. It is absolutely uncomfortable for me to do it one by one.

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AD
Solutions Consultant at a tech services company with 11-50 employees

This solution does not support manufacturing facilities.

Across Zoho products, it is not possible to consider multiple types of discounts. For example, if you give a discount on one level, and then want to give a separate discount at the invoice level, it is not possible.

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Buyer's Guide
Zoho Analytics
March 2024
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.