Zoom Alternatives and Competitors

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Read reviews of Zoom alternatives and competitors

AS
Consultant - Risk and compliance at a tech services company with 51-200 employees
Consultant
Top 10
Easy to use with good stability and excellent audio capabilities

What is our primary use case?

We primarily use the solution for any virtual meeting. We use it for web meetings that require audio communication, text communication, and video. Video is not essential for us most of the time, however. It's not critical to see staff during, for example, team meetings.

Pros and Cons

  • "The solution makes it easy for us as a team to collaborate remotely."
  • "The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."

What other advice do I have?

We schedule calls often with this solution. We schedule a meeting and dial-in to the meeting. When I say dial-in, it's web-based or a data connection, not a traditional voice call. You don't need a phone to use the service. I would rate this product an eight out of ten. Other products are also doing the same jobs, and run the same tasks. The only difference is stability. Especially when we do screen sharing, compared to other products, Webex performance is much better. The solution is provided from the cloud, so we're always using the most up-to-date version of the solution. Webex ensures…
KD
Testing Center of Excellence - Head at a tech services company with 1,001-5,000 employees
Real User
Top 10
Easy to use and integrates well with Google suite

What is our primary use case?

I use Google Hangouts for both chat and online meetings.

Pros and Cons

  • "It is very easy to use and is available as soon as you open a Google account."
  • "I would like to see support for showing virtual backgrounds."

What other advice do I have?

My advice for anybody who is looking to start using Google Hangouts is that it is plug-and-play, and comes free with Google Suite. The minute you have a Google account, it's already there. It is easy to use and works right out of the box. Having more than 100 people in a meeting is pretty good. I would rate this solution a nine out of ten.
WH
Owner at a pharma/biotech company with 10,001+ employees
Real User
Top 5
Great for remote meetings, very stable, and reliable

What is our primary use case?

We primarily use the solution for our business meetings.

Pros and Cons

  • "There are free versions of the solution available."
  • "It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."

What other advice do I have?

I'm just a user of the product. I'm not a reseller or an integrator. I use Skype for Business every day. I'd rate the solution nine out of ten. It's been great so far.
PV
Consultant at Commercial Metals Company
Consultant
Easy to implement and use, but there are active concerns with respect to security

What is our primary use case?

I manage our team that provides solutions to our clients. We use Zoom to conduct virtual meetings. We use it to communicate internally, as well as with our customers.

Pros and Cons

  • "Zoom is easy to use and makes it easy to communicate with people remotely in meetings."
  • "The inclusion of some more advanced security features would be an improvement."

What other advice do I have?

My advice for anybody who is implementing this solution is that it can be used for non-critical information. However, due to active security concerns, at least in the short-term, meetings that contain critical or private information should be conducted on another platform. In terms of how I would rate this product, I would score the quality of audio and video at about seven out of ten. Security-wise, however, I am worried about it. Overall, I would rate this solution a seven out of ten.
AS
Cyber SOC Lead at a financial services firm with 1,001-5,000 employees
Vendor
Good audio and video quality, and it is easy to set up

What is our primary use case?

We primarily use BlueJeans for internal communication because it would require our clients to perform some setup. There is a small application that needs to be downloaded and most of our clients don't have it pre-installed on their computers.

Pros and Cons

  • "The quality of both audio and video is good."
  • "Screen sharing is available but there is no feature for remote access, to take control of another machine."

What other advice do I have?

My advice for anybody who is considering this product is to first try joining a meeting using the phone. It is easy to set up and you can see the quality. I would rate this solution an eight out of ten.
Get our free report covering TeamViewer, 3CX, Adobe, and other competitors of Zoom. Updated: June 2021.
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