Zoom Previous Solutions

DR
Commercial Territory Manager at NetApp

Zoom and Microsoft Teams are our two standard products for meetings.

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MC
Co-fundador CEO/CTO at XANDOR Automotive

Each company has its own preferred toolset of its preference. For example, some users or companies use Webex or GoToMeeting. Others use Skype, Meet, or Teams. But Zoom is the one that comes to mind when I am talking about these tools. In the past, for example, Skype was one of the first tools in the market that let people have virtual meetings for free.

Zoom's strategy is to let everyone use the tool for at least 40 minutes without any restrictions, and when you reach the time limit, you restart the tool and continue the conversation. So that led so many users to adopt the tool. 

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Camilo Da Silva - PeerSpot reviewer
CEO at Negócios online

I haven't used anything else, however, I did research and compared the Zoom software to Google Meet and Zoom fared better in every respect.

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Buyer's Guide
Zoom
March 2024
Learn what your peers think about Zoom. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
Marcelo Sena - PeerSpot reviewer
Business and Solutions Development Manager at a comms service provider with 201-500 employees

A few times when I have had calls with WebEx. It's not my primary tool. My primary tool is Zoom.

Previously, we had other tools like GoToMeeting.Since the start of the pandemic, we have been using Zoom.

We currently also use Meet alongside Zoom.

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Leslie Mavonyani - PeerSpot reviewer
Head of technical and projects at BI Dynamics Pty Ltd

In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.

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AS
Senior Executive at a computer software company with 10,001+ employees

We also used WebEx. It used to be really good, however, they cluttered it and really messed it up.

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RA
Assistant Investment Manager at Al Ashram Investments

I had used Skype, which was exclusively for personal use.

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KG
Managing Director at ITS Technology Solution Pvt. Ltd.

I was using Microsoft Teams, but I could not set up the rooms the way I wanted, so I decided to move to Zoom from Microsoft Teams.

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PK
Owner at Thought Leaders Management Consulting

I have previously used Webex and Microsoft Teams

I have been using  Microsoft Team prominently. A lot of people are preferring Microsoft Team because it is more reliable than most of the other solutions. Zoom is slightly less popular because of the data security issues associated with it and has been taken over by a US company. China does not own it anymore but there is still a stigma associated with data security and privacy when using Zoom, in my opinion.

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MS
President/CDS at Comcast Business

I have used Google Meetings, GoToMeeting, GoToWebinar, Webex, and ON24. I also use Skype or Skype for Business, although I don't like either one.

These days, I mostly use Zoom. It is what I prefer when I need to have multi-person meetings for longer than 40 minutes. I would also say that it is a lot more stable than Webex and GoToMeeting.

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AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

I have previously used Microsoft Teams and Skype for Business.

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VN
Pre - Sales Consultant at Tata Consultancy

Apart from Zoom and Microsoft Teams, Google Meet is another option we considered in our company. However, we ultimately chose Zoom because it was already adopted by our organization, and it integrates well with Outlook and Slack, which we heavily rely on for communication.

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VM
Associate Software Development Engineer at Publicis Sapient

In my organization, we use Microsoft Teams for official meetings and other events. I have also used Google Meet and, briefly, Cisco WebEx, but I use Zoom the most. I used Cisco WebEx only three or four times because I felt that the other options were more convenient. 

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TB
Public Sector Cloud Services Account Manager at a manufacturing company with 10,001+ employees

Before we started using Zoom, we were using WebEx. Quite honestly, I think the reason the company switched was purely political.

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WK
Senior Director at a manufacturing company with 5,001-10,000 employees

I have used Microsoft Teams previously.

I prefer to use Zoom because it was the first tool I used. When I compared Zoom to Webex or the GoToMeeting, I find Zoom is easier to book meetings, log in to, and start the meeting.

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DO
Senior Manager-Collaboration (Presales) at syndrometech

Every solution has its special features because they're all competing with Zoom now. Zoom has started cornering the commercial market. WebEx was already in the enterprise market. Since the COVID outbreak, things have changed. Everybody's competing to update looks and features. I've been selling WebEx for a long time and Zoom also. I've used BlueJeans. All of the solutions are doing well, but Zoom's main benefit is that it's easy to manage.

Zoom is orienting itself to the commercial market. They are considering allowing users to start with a hundred participants per meeting, and then if you want to increase, you pay more. Webex allows a thousand participants to start. You can join from any video device. With WebEx, if you want to join from a video device, you have to buy additional licenses.

Most of our customers use Webex, but the government offices can't because of security issues. Banks also limit cloud applications to general meetings. Official meetings are on-prem only because they don't want to leak data on the cloud. Every major meeting must be recorded, so they won't do any cloud calling. If it is an urgent corporate meeting, they will not host it online. They only use Zoom or Webex for customer meetings or outside meetings.

Zoom costs less and offers more features if you're going for the lower versions. Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper.

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Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at Artajasa Pembayaran Elektronis

In addition to Zoom, we also use Webex. I have found that sharing material is much easier in Zoom. In fact, we tried using Webex with our partner and they could not share material but with Zoom, they could do it.

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OH
Owner, Editor-In-Chief at planetill.com

People at this company use Skype and Webex fairly frequently, but Webex is more of an onsite on-prem thing. For example, Webex is used when you don't want to go upstairs to talk to your coworker or you can't fit that many people in a conference room. Webex is more appropriate for direct presentations. We don't use Zoom for that kind of thing. But Zoom is easier to use overall than Webex, Teams, and Skype.

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Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies

In our company, we use Microsoft Teams for our internal and external meetings.

Previously, I used Webex.

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MakhosonkeMatshoba - PeerSpot reviewer
ESM Specialist at LetsCloudIT

I have used other solutions, such as Microsoft Teams.

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Jaison V - PeerSpot reviewer
Assistant Manager at DP World

We are not working with any ESB solutions, we use RegData.

I work for an organization that has several teams. Each team works with several products.

Personally, I use Zoom, Teams, and Webex on my laptop or MacBook.

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AB
Senior Manager at RP Sanjiv Goenka Group

I'm also using WebEx. We use Zoom and WebEx in parallel. We also have used Google Meet.

We tend to use Zoom when our vendors set up the meeting and it is something they prefer. When we set up meetings ourselves, we tend to use either WebEx or Google Meet.

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KM
Director at a tech vendor with 10,001+ employees

We are considering some of them like WebEx, MS Teams because it solves our issues.

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RW
Network & Cyber Security Specialist at HKICL

I have experience with Microsoft Teams. I started to use Zoom in my company to meet the host requirements.

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AS
Technical Project Manager at a tech vendor with 5,001-10,000 employees

I have used Webex and Zoom has better quality.

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PR
lecture at Poltekkes jakarta 2

We used another video conferencing solution for approximately two months.

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AK
Specialist at CSS Corp

I have used other products but the stability and reliability of Zoom keep it on top of them.

Skype for Business is one solution that I have used, and I would say that Zoom is far superior to it. Specifically, when it comes to reliability, but also ease of use and scalability. I don't know if Skype for Business breaks at a certain point, but the quality of calls is reduced as more participants join the meeting. In fact, from what I can tell, meeting quality is generally lesser in Skype for Business. Screen sharing is also more convenient in Zoom.

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OA
Manager IT Affiliate Delivery and Service Management at a manufacturing company with 10,001+ employees

I also have experience with using Skype for Business. I use that solution more in my organization, and use Zoom more for personal communications.

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NeilMckie - PeerSpot reviewer
Head of IT at William Cook Holdings Limited

I also use Microsoft Teams.

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SM
VMware Senior Client Solutions Architect at a computer software company with 10,001+ employees

I have used WebEx and Teams previously. The video quality is poor, I cannot do screenshots easily or see what my lightboards are doing. When I am looking at myself on Teams, Teams flips my video around and there is no option for me to do a screen capture on Teams. If I am on a Teams call, I open up Zoom, I flip to Zoom video, I do my screen capture there and then I flip back to Teams for the call. I dislike Teams.

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AmilaDantanarayana - PeerSpot reviewer
Presales manager at Mitra Innovation

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

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RA
Independent Peoplesoft Consultant at Asoft Management Consulting Inc

I have used other solutions, such as Skype.

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NY
Senior Research Associate at LearningMate

Previously we were using Join Me. The interface was poor and we were having many issues during web calls and group meetings. We switched to using Zoom and the experience has been very good.

We have also used Skype, Skype for Business, and some other tools. Zoom is easier.

I have used Hangouts Meet and when you increase users the video quality deteriorates and you will face many issues.

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SG
Engineering manager at Solcomp Technologies

We previously used WebEx, but for me, the application is too heavy. We needed to close many applications in Windows before we could use WebEx. We also used Microsoft Teams, which I did not like. I felt that the video and the voice were too slow with a lot of latency.

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JJ
RPA Operations Manager at a consultancy with 51-200 employees

I like Zoom better than WebEx or Skype. We're dealing with people all over the world, so specifically when we're connecting to Columbia or South America, Skype doesn't hold up well, Zooms' clarity seems to be much better. I think the connectivity of Zoom is better. 

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HammadRaza - PeerSpot reviewer
Lecturer in Computer Science at National College Of Business Administration & Economics

I have used Skype before. Later, I switched to Zoom, which is more convenient, easy to use, and set up. It has multiple options for chat. It also has more features overall compared to Skype.

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YT
Senior Manager, IAM (Des317) at Inspira Enterprise

Different organizations use different collaboration tools. I use Zoom as it is easy to use, and my current organization uses it. I use Webex and Teams as well.

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Antonio Boj - PeerSpot reviewer
Network Solutions Architect at a healthcare company with 10,001+ employees

We previously used Skype but switched to Zoom because of the features and better quality. 

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Sachindra S - PeerSpot reviewer
Senior Software Engineer at Amadeus

Jaeger, Teams, and Grafana are the tools used in the company for remote monitoring.

We use a variety of operating systems, including Linux, Unix, and Windows.

We also use the network storage for office purposes and I personally use Google Drive, iPhone, and iCloud. 

I don't work with the Enterprise edition; instead, I use the open edition.

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MC
Customer service manager at a computer software company with 10,001+ employees

We used to use Cisco WebEx, however, everyone wanted to switch over to Zoom.

The problem we had with WebEx was the version that we were using was not up to date. There was always a requirement for a call with a phone for the audio, and for the video and the interaction was online. That was a big problem as there were no international calls. There was a way for you to receive a callback, however, that doesn't work all the time. The quality of the sound was not good for WebEx when you were using the phone. Zoom had a very good quality of sound. You can also stream music and have high-quality audio.

I also used Microsoft Teams in the past. I didn't care much for Teams. There are things that annoy me from Teams. I use it sometimes still as some customers are required to use Teams instead of Zoom. There is this situation in Teams in which you are not actually seeing all the pictures of the faces of the people. When you enter a meeting, you're just seeing a couple of them and then you have to go to participants to see them. The interface is also not as easy as Zoom in many ways. For me to get to the chat part is like a mystery.

I've used Goot Meet occasionally too. There are some lacking features and it's not as easy to use. Sometimes the share screen or the share sound for the computer doesn't work at all. Sometimes [you have to install plugins. It doesn't have a client install on the computer. It is not very useful for me. In that area, still Zoom is more advanced than the others.

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LP
Account Executive at a tech vendor with 51-200 employees

Zoom is the only product that I have used since starting with this company.

In the past, I have used GoToMeeting, Teams, Skype, and Webex.

Teams is nice, but it's on the communication platform, you are only using one application. Aside from that, I can't think of any significant pluses or minuses.

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SS
President at SystemLink

Because we are in the software development and implementation business, we use other tools in addition to Zoom.

While we are on a call, we use Go to Assist, and Fast Support to track our time and transfer files.

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RS
Strategy & Operations at Allstacks

I've tried about five other solutions, and Zoom, by far, has been the most stable and reliable.

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Chaiwut Rateepoon - PeerSpot reviewer
Core Solution Delivery Manager at G-Able

We used Microsoft Teams before.

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Jaydeep Bose - PeerSpot reviewer
Associate Manager at Course5 Intelligence

I have some experience with CloudEndure Disaster Recovery.

I don't have much experience with technology. But, I have worked with cloud-based technologies. On the basic front, I have the knowledge.

We are a firm. We use the Amazon cloud for everything, including data storage and other things, but I'm not an expert in that area. That is the IT person who will be in charge of that. I don't have any direct experience with the Amazon cloud. That is entirely handled by the IT department.

We are using Microsoft Teams and Zoom. We primarily use Teams for communication.

When compared, I believe Microsoft Teams is more stable than Zoom.

With new features come new services in the Teams. And because we use Outlook, we are linked to a variety of other services. We can connect to users using various other services or various apps. We can work on a variety of other things when we are connected to Teams and directly connected to Outlook. 

When we are connected to Zoom, and we want to schedule a meeting, we must log into Zoom separately and then connect to the meeting, or we must schedule a meeting.

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MR
Senior Solutions Engineer at a manufacturing company with 10,001+ employees

We used Webex in the past. 

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BP
CI Senior Consultant at a tech services company with 51-200 employees

I'm also familiar with Microsoft Teams. Given what it is now, Zoom is pretty different from stuff like Teams. Teams is very corporate and as far as remote control and stuff are a lot more restrictive. It's not as user-friendly when coming into those types of things.

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Raphael Haroun  Ikyagh - PeerSpot reviewer
Network Administrator at Letshego

Before using Zoom, we used Cisco Webex. Compared to Microsoft Teams, I see Teams as being very heavy. I see it as a solution that was developed in a rush. It's just too heavy if you don't have the bandwidth. It's not as efficient as Zoom.

Zoom gives you the experience of seeing the other person who you are conversing with, even though the person is remote.

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WK
Lan Specialist at a healthcare company with 201-500 employees

We have previously used WebEx. We pay for WebEx, but the product seems to be really configuration-heavy. It has better security, but it requires a lot of administrative work on our side. You have to configure a huge amount of ports and sites for the firewall, whereas, in Zoom, you don't have to do that much configuration.

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AF
Portfolio Manager at a computer software company with 201-500 employees

The company mainly uses Microsoft Teams. I only use Zoom for when a customer wants to have a meeting and they need to use Zoom.

We used to use WebEx, however, we don't really use it anymore. 

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Ian Wilkie - PeerSpot reviewer
Voice Design at BT - British Telecom

Teams is easier to use because it's seamlessly integrated with Office 365. You can start, join, and invite people to calls from Teams. I'm more used to Teams, so that's what I find convenient. I haven't set up meetings with Zoom myself.

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CV
Presales Consultant at a financial services firm with 10,001+ employees

I am exploring Microsoft, but Studio is no longer supported.

I have some experience with Microsoft Teams and Zoom.

I use Teams a lot and prefer it to Zoom simply because I'm more comfortable with it and there's no time limit. I don't need to worry about when my meeting ends.

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DR
Regional Territory Manager at a tech services company with 10,001+ employees

I used a similar solution from another company. One of the nice features with the other solution is that when you have a meeting running on one device, such as a cell phone, and want to move to another device, such as a desktop PC, it will automatically detect that there is a connection open and transfer you from one to the other.

Another product that we used to use was Webex. The company decided to switch away from that and standardized on Zoom. Webex is not a product that I miss. Zoom does an equal or better job than it did.

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DB
Managing Consultant at Business and Technology Consulting, LLC

I've also used Microsoft Teams.

The larger the client, the more likely it is that they're going to use Teams instead of Zoom. Oftentimes, they're setting up the meetings and they prefer to set them up. I have this one large client where we're recording every one of our sessions, as they're reusable then for walking back through and revisiting deep discussions we've had and requirements and so on.

I don't happen to like Teams, it's clunky. Teams is clunky and it's also just harder to use. Particularly if you're using it also is a repository for documents, folders, recording, and so on. It's just not as usable.

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IH
Project Manager at a computer software company with 501-1,000 employees

Previously, I've used the service from Google. I was using Slack and Skype. With my friends, I use WhatsApp for video.

I began using Zoom because I find it very easy to use for multiple persons.

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CC
Head of Credit Risk Management at IFS Capital

Previously, we did not use a different solution. We stared with Zoom.

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JC
Analytic Architect at Analytic Design Labs

I have used other products like Microsoft Teams and Webex by Cisco. 

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JM
Senior Client Executive at a computer software company with 10,001+ employees

I use Teams and Zoom in my company.

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AB
Manager at a comms service provider with 1,001-5,000 employees

Our main tools for internal communication at the company are Microsoft Teams and Skype. Zoom is mainly used for training sessions and does not have as many users. I am not aware of any plan to increase our usage of it.

The popularity of Zoom is the primary reason that we switch to using it for training sessions. It is accessible by everybody because it's a free tool.

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AH
System Analyst at OIC

Prior to using Zoom, we used Skype and Webex. I also have experience with TeamViewer.

We switched because Zoom is more stable and Webex requires a good internet connection.

One advantage of TeamViewer is that you have remote access control of other computers.

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AJ
Product Specialist at a tech services company with 10,001+ employees

I have been using Microsoft Teams in parallel with Zoom.

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SV
Senior Oracle Analytics Cloud Consultant at a computer software company with 10,001+ employees

We did not use another virtual meeting solution before implementing Zoom.

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CS
Virtual network solution Engineer at a tech vendor with 10,001+ employees

In my organization, we can use Zoom or Microsoft Teams. A lot of people are changing to Teams due to the lack of integration in Zoom with Outlook. That said, almost everyone uses Zoom still. It was the first solution that this company had, therefore, likely the newest people are using Teams and the older ones are using and still using Zoom.

I used to use Cisco WebEx as well.

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OV
OEM Medical & Defense Business Manager at a computer software company with 10,001+ employees

I also use Microsoft Teams, and I prefer using that over Zoom.

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SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.

We had previously used Polycom, but it did not work well in a low bandwidth environment.

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CV
IT Consultant at a computer software company with 11-50 employees

I have used TeamViewer and StarLeaf.

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Craig Kona - PeerSpot reviewer
Chief Information Officer at SYNOVA CONSULTANCT

I have used Microsoft Teams.

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JK
Backend Infrastructure Manager at a pharma/biotech company with 1,001-5,000 employees

I've also used Skype.

While I typically use Zoom to cover my personal needs, my previous employer used Microsoft Teams and I'm pretty familiar with that solution as well. 

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SB
Engineering Manager, R&D at a healthcare company with 10,001+ employees

We have previously used Skype at the company as well. We do not use it anymore. We also use Microsoft Teams alongside Zoom. However, the company has established Teams as the standard product now.

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MV
Account Systems Engineer at a computer software company with 10,001+ employees

It wasn't my decision to go with Zoom. I'm just a user, and it is usually the corporate leadership's decision. At my previous company, we worked with Webex. They just switched to Zoom, and we didn't know why. It was probably a price issue or something like that. In my current company, we have both Zoom and Teams. Some customers prefer using Teams but others prefer using Zoom. 

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PV
Consultant at Commercial Metals Company

We use multiple solutions for virtual meetings and conferences including Zoom, Microsoft Teams, and Webex. For meeting with enterprise clients, we generally use Microsoft Teams. When it comes to meeting with the public, we more often use Zoom.

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Graeme Trevayne - PeerSpot reviewer
Managing Consultant at Mencius

We tried to use Skype, but the problem with Skype is that it doesn't work on Apple Macs. It says that it does, but it never logs in. Because of this, we had to find an alternative.

We use Microsoft Teams for work-related communication, whereas I use Zoom for personal conferencing. I would say that Microsoft Teams is a little more corporate, as you need to have a Microsoft account. 

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ShmulikDavar - PeerSpot reviewer
Member Of The Board Of Advisors at Medint

We used to work with Skype in the past, but we are not using that. This is the solution that we chose. I don't care whether it is Webex, Skype, Meet, or something else, as long as it works and it is stable.

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KR
Senior Executive at a leisure / travel company with 201-500 employees

I use both Zoom and Google Meets. The quality of Zoom is better than Google. That said, Google Meets is pretty commonly used. 

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NB
Software Architect at AIOPS group

We are really relying on these technologies. I have used Zoom, Microsoft Teams, and Slack.  They were really critical technologies during this pandemic.

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UF
System support engineer at a financial services firm with 1,001-5,000 employees

We also use Microsoft Teams. However, Zoom is more user-friendly and has a better interface. The advantage of Teams is the integration with Sharepoint, which Zoom doesn't have. 

Previous to these, we used Skype a lot.

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

We are using Webex sometimes to talk to our clients. We are using Webex.0

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HH
Visiting lecturer at a university with 51-200 employees

I use Zoom, MS Teams, and Google Meet. 

I also use Whereby, which is free to use.

I used MS Teams first, then Zoom. I use MS Teams due to the fact that I have a Microsoft account and a Microsoft company account. I started using Zoom when a lot of people started using Zoom. Using MS Teams is more difficult than using Zoom. 

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OR
Student at a university with 1,001-5,000 employees

I have used other similar solutions to Zoom, such as Microsoft Teams. I found that Zoom is better than Microsoft Teams.

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FI
Solution Architect & Presales Lead at a tech services company with 10,001+ employees

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

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TR
Director at a tech services company with 201-500 employees

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

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CM
MCT at ParaSoft SRL

Our office use is using Microsoft Teams.

Zoom works better for when you need many people in one meeting. 

The only reason we use Teams instead of Zoom is we have Microsoft in our business and we have to use it.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

Before using Zoom we used Cisco Webex. 

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PK
CIO at a financial services firm with 51-200 employees

We do use other conferencing solutions as well, however, most of our clients are using Zoom, so it is our preference. We often also use Microsoft Teams.

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MC
EMEA CLoud Technology at a tech services company with 10,001+ employees

Previously I was using Microsoft Teams and Skype for Business.

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RaynielBadiola - PeerSpot reviewer
Technical Manager at Secur Links

I have used Webex previously. My organization's choice is to use Zoom and I am familiar with it.

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JM
Regional Sales Manager Iberia Manager at a security firm with 501-1,000 employees

I use other platforms for meetings, including Microsoft Teams and BlueJeans, depending on what the customer is using. When I arrange a meeting, it is always done using Zoom. However, if I attend a meeting organized by another person then I have to use the platform that the client is using.

Zoom is the most stable of these solutions that I have tested over the past three years.

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SA
Senior Vice President at a financial services firm with 201-500 employees

I used Skype before Zoom.

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GD
Senior Network Administrator at a financial services firm with 1,001-5,000 employees

I haven't previously used another virtual meeting solution. 

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WW
Research Assistant at a university with 5,001-10,000 employees

I have now switched to using WeChat instead of Zoom for most things, other than my weekly team meetings. First, WeChat is totally free. Also, with the enterprise version, we are able to share documents while we're sharing screens. It has quite a bit of storage that we can use to upload material.

Most of the students in my school have WeChat and when we have a meeting, a notification is sent. It's quite convenient. WeChat is better designed for Chinese users and it takes their habits into account.

WeChat has a scheduling feature where people can see my calendar, which is very important for setting up meetings.

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NV
Senior Technical Architect at a computer software company with 1,001-5,000 employees

I have used Microsoft Teams and Cisco Webex previously.

I have found Cisco Webex to be similar to Zoom in functionality.

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RK
Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees

From time to time, we use Microsoft Teams. However, Zoom is the product that I prefer.

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KB
Information Technology at a healthcare company with 501-1,000 employees

For day-to-day use, the company generally relies on Microsoft Teams.

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MW
Vice President, Product Compliance and Assurance at a financial services firm with 1,001-5,000 employees

We also have experience with Webex and Amazon Chime, which also have the features that you typically use for video conferencing.

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HA
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

I have experience with both Zoom and Webex, and I prefer Zoom.

Webex is what we were using prior to Zoom and although Webex is still used in the organization, my team relies on Zoom. For internal communication, Webex is our primary tool for virtual meetings. Since other companies more often use Zoom, that's what we use to speak with people outside of the company.

Resource-wise, Webex is much heavier and consumes more resources than Zoom. With Webex, my computer sounds loud because the CPU utilization is higher, it gets hotter, and the fan is louder.

Webex is not as stable as Zoom.

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DO
Enterprise Network Architect at a tech services company with 5,001-10,000 employees

I previously used Skype a little bit.

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JG
Account Manager at a tech services company with 11-50 employees

I also use WebEx. Our customers mostly use and prefer Zoom, which is why we end up using it more often in our day-to-day.

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TC
Operating Executive, as an independent consultant at a tech services company with 201-500 employees

I also use Teams to a certain degree.

Even with Teams coming on as strongly as it is, Zoom is still the standard. What I'll often hear people say is, "on Zoom, I can do this. How do I do it here?" Zoom sets the standard for a lot of platforms. 

I work for a private equity firm and they're very concerned about security. For a while, we used WebEx due to the fact that it was secure. However, they were just were so far behind and there were problems with that. In the end, more often than not, you'd almost expect problems with the WebEx side. Zoom was better in that regard. Zoom is able to actually encrypt the meetings from end-to-end, point-to-point.

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CC
Senior Manager at Mitrais

We're a Microsoft partner and therefore do use a lot of their products.

We did use another conference software before Zoom, however, I don't remember the name of it, and as I recall it wasn't very stable. OUr connection would often drop. The application couldn't handle the acceptance of our firewall very well and kept having problems.

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TH
Field BDE Tech Data at a tech services company with 10,001+ employees

I don't have any information on other solutions we've used in the past.

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MZ
Assistant Manager of Information Security at a energy/utilities company with 1,001-5,000 employees

We are also using Skype for Business for our virtual meetings. Because of issues that we have discovered in Zoom, we have limited our usage of it in the company.

The reason we are using Zoom is that Skype for Business is not installed on all of our employee accounts. In the future, we will only be using Skype for Business.

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HL
Cyber Security Consultant at a consultancy with 11-50 employees

I have used WebEx, but I don't like WebEx. I also use Zoho Meeting, and I prefer it over other solutions. They have email and a lot of other things. I don't have any problems with it.

Google also offers a whole package for documents, spreadsheets, email, etc. Everything is linked together, whereas Zoom doesn't have such integrations, but Zoom is still useful for personal use or personal groups. One thing I'm not sure about is the coverage in terms of the countries where it can be used. Some of the packages, such as from Google, cannot be used in certain countries, but for Zoom, I'm not sure if there are some restrictions in other countries. In my environment, I can use Zoom to interact with customers.

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SJ
Works at Hobu Online

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

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JM
Project specialist at a insurance company with 1,001-5,000 employees

I did not use another similar product prior to Zoom.

I also use Microsoft Teams. We changed to Teams for work but I still use Zoom here and there.

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JP
Sales Director at CLoud3 Solutions Pte Ltd

I have previously used Microsoft Teams.

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VS
Senior Manager at a tech services company with 11-50 employees

We also use Skype. Both Skype and Zoom have been very useful to us during COVID social distancing requirements.

The product is very reminiscent of Skype. I prefer both Zoom and Skype to Microsoft Teams, which I dislike. Teams is more difficult to use and to invite people to meetings. Skype and Zoom, for example, are easy to navigate to the functionalities I need.

I also do not like WebEx, which I have also used in the past. Webex takes control of my camera sometimes without explicitly stating so, and this is an unpleasant experience for me. Zoom never does this.

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GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech

We have used Slack in the past.

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JS
Security Engineer at a computer software company with 1,001-5,000 employees

I have used Google Meet, Webex and Microsoft Teams - depending on if we set up the meeting or the client does. We always make our meetings on Zoom because we believe that it is the best option.

Webex, for example, collects a lot of information making it a long process to get into the actual meeting and occasionally requires updates as you are trying to enter meetings.

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YS
Lead Presales at a tech services company with 1-10 employees

We've also used Cisco Webex and Skype for Business. We use Zoom and Skype for meetings. WebEx we haven't used in a while. 

If you go for Webex or something like that, it has its own infrastructure at times and other things are there. Plus, the licensing is heavy. For Zoom, it is not like that. It is pretty simple and handy. In Cisco, there are many options available, however, you have to configure some of the settings and you need to know the licensing structure at the time of installation. It's more complex.

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DK
EVP Technical Services at a tech services company with 11-50 employees

I have used Microsoft Teams and when comparing it to Zoom, Teams is more bandwidth-heavy, I find it cuts out a lot. I am generally in low bandwidth areas these days and I find it problematic to keep up with the conversations. Teams is similar to Zoom in which they both have a lot of features.

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Suresh Bora - PeerSpot reviewer
IT Infrastructure Lead at iConnect IT Business Solutions DMCC

We previously used Teams. 

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AS
Regional Sales Director - India & Middle East at a computer software company with 201-500 employees

Before switching to Zoom, I used Skype for Business. Skype for Business was very heavy, unstable, and difficult to use. It consumed a lot of memory and the overall experience wasn't very nice. 

As an organization, we sometimes use Microsoft Teams as well, but I always prefer using Zoom. The interface is very simple and elegant. 

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AA
IT Support Team Leader at a tech services company with 201-500 employees

We currently use Microsoft Teams as well as Zoom.

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PG
Principal Consultant at a computer software company with 51-200 employees

I also use Microsoft Teams for meetings because my company pays for the subscription. Teams is more reliable and stable than Zoom. 

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YN
Senior Information Technology System Engineer at State Informatics Limited

Most of the time, we use Microsoft Teams for our meetings. Our choice of video conferencing or virtual meeting software depends on what the client is using.

With some of the other products that we have used, we have experienced poor quality and lost connections. I don't think that it is related to our network because when I switch to Zoom, it works fine.

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Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics

There are a lot of webinars that are transmitting in either Zoom or Webex but we normally use Zoom.

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SA
Sr. Sales Consultant at a tech services company with 51-200 employees

I'm also using Microsoft Teams. I prefer using Teams, as I'm more used to it and I find it more stable, and also more user-friendly.

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MG
Partner at a tech services company with 1-10 employees

Zoom has always been my primary solution. I have used Google Meet a little as well.

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OS
Principal Consultant at a tech services company with 51-200 employees

I have used Microsoft Teams but Zoom is our companies platform of choice.

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SK
Regional Manager - Bangladesh at a comms service provider with 5,001-10,000 employees

Prior to Zoom, we used Teams.

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Buyer's Guide
Zoom
March 2024
Learn what your peers think about Zoom. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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