Zoom Reviews

We primarily use the solution for digital meetings. 

We usually record the calls, the meetings. It's great for that. The recorded file is very quickly delivered to us.

It's a quick product. It's fast.

It meets my needs. It's good, in general.

The initial setup is easy.

I can't speak to any missing features. I just do basic calls and haven't had issues.

We've used the solution for a while at this point. We've used it since around the start of the pandemic, or thereabouts.

We have found the solution to be stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

When it comes to having meetings or webinars, it's been scalable. It seems to expand to our needs. We've never had any issues. 

I've never had a problem with any of the technology. Therefore, I haven't had a need to contact technical support. I wouldn't be able to rate their services, having never contacted them.

A few times when I have had calls with WebEx. It's not my primary tool. My primary tool is Zoom.

Previously, we had other tools like GoToMeeting.Since the start of the pandemic, we have been using Zoom.

We currently also use Meet alongside Zoom.

The initial setup of the solution is very easy, very straightforward. It's not very complex or difficult. 

I'm just a customer and end-user.

We tend to use the latest version of the solution.

I would recommend the solution. I'd advise users to try it out. It's very good.

I would rate the solution at a nine out of ten.

I like Zoom's breakout session feature. During a conference, you can have a breakout session and place people in different groups, which can later converge back into the same room. I also like the solution's webinar feature. The Zoom webinar allows you to create the different settings you want. You could join in between with your microphone automatically off. It has a feature where you raise your hand to ask a question or make comments.

I cannot integrate Zoom with my Cisco teleconference, which prevents people from the teleconference mode from joining Zoom. I would like to see Zoom integrated with other third-party services.

I have been using Zoom since 2019.

Zoom is a very stable solution.

Zoom is a scalable solution. More than 500 users are using the solution in our organization, and we plan to increase the number of users.

Zoom's initial setup is straightforward. You just download and install the app, which takes five minutes.

After downloading and installing the app, you can set up your meeting schedule whenever you want to start the meeting.

With Zoom, you can communicate easily and have your meetings without any hindrance. You can join in from anywhere, and there are no barriers to your meetings. It saves travel time because people travel long distances to join meetings. The solution also saves costs on flights and accommodation so that people can work from their location and join meetings.

We pay a yearly licensing fee for Zoom, which is expensive in our part of the world. It is because of the instability in our currency. We cannot pay for all of the services in our local currency. That's the only big challenge we have. There's always a variation in the cost because every year we pay higher than the previous year for the support.

Most of the meetings we have in our environment are via Zoom. It works well in terms of the number of users who can join. We are using a subscription-based licensed copy. With Zoom, our meetings are easily conducted and managed. There's been an improvement in Zoom's video quality. Zoom's screen-sharing and presentation capabilities are good.

Zoom's security features are effective in protecting our meetings because it has settings that allow you to admit only those you have invited for the meeting. Nobody can barge into your meeting without your permission. I would recommend Zoom to other users.

Overall, I rate the solution a nine out of ten.

I join meetings via Zoom only when someone sends me a link to join it. I don't use it actively. I use Zoom to attend general meetings with my company's suppliers or customers.

I hardly use Zoom. I just connect to Zoom and attend the meeting of whoever has set it up for me on Zoom. There isn't something that I like particularly about Zoom.

Some windows on Zoom can look hidden. When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see. I operate on a macOS, where the chat window is not immediately available when I join a meeting. In general, Zoom's UI needs improvement.

The appearance of important windows in Zoom, especially the chat window, is an area that needs improvement.

I have experience with Zoom. I am just a user of the solution.

Stability-wise, I rate the solution an eight out of ten.

My company has around five users of Zoom.

I never had a reason to use the solution's technical support.

In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.

I carried out the setup phase of Zoom a couple of years ago, so I don't remember whether its procedure was complex or straightforward.

The deployment phase of Zoom took two minutes to be completed.

Regarding the deployment process, I just downloaded the Zoom installation file and pressed the install option to install Zoom on my system.

I managed the installation phase of Zoom in our company.

I use Zoom's free version.

Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.

I rate the overall solution an eight out of ten.

The pricing is good if you have multi-stations or multi-users accessing it. It's got a free tier and is easy to use.

The one thing I like about Zoom is that you don't need to do anything by phone. All you need is a laptop or mobile device and a connection to the internet. Now you just use the computers and can use the audio, speaker, and microphone that are already there. You don't need a separate phone like as to do for Webex.

The issue is the amount of time you can use the product on the free version. They are limiting Zoom for 50 minutes, maybe. There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time. 

The performance and the quality of the picture could be better. They should work on making it faster as well. When you are using it at home, the bandwidth can be slowed down if someone else is using your connection. They need to have better compression.

It asks for a membership ID sometimes. The security needs to be better and more consistent. I'm not sure how they are making sure that everything is secure.

I'd like to be able to do multi-sessions and bring people into the conference call quickly. I'd like to be able to say, if we have a few people in the session, "okay, I just want to talk to person A and B" and have the other people leave the space for a minute and then be able to come back in. It would be great if there were middle rooms of some sort where people could come in and out quickly.

I've used the solution for almost a year now.

I have not had any contact with technical support. Technical support is bad everywhere due to the fact that it's just on the internet and they don't have enough manpower to support everyone properly. When you try to reach you cannot get a human being.

We also used WebEx. It used to be really good, however, they cluttered it and really messed it up.

The solution has a free tier, which is what I use. I don't pay anything.

I'm just a customer and an end-user.

I'd rate the solution at a nine out of ten. I'm happy with its capabilities. 

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

I have been using the solution for some years.

It was not difficult to initially set up the tool.

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

Zoom is quite easy to use and user-friendly.

The main purpose of Zoom is to hold virtual meetings.

Zoom has many features, but our company uses the solution's basic features, like scheduling meetings on the calendar, chatting, and sharing screens and documents.

The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes. The aforementioned area can be considered for improvement.

I have been using Zoom since 2020, around COVID-19. My company is just a customer of Zoom. I use the solution's latest version.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 15 people in my company use Zoom.

Zoom is used at least once every couple of days, but in the past, Zoom was used every day.

Personally, I plan to increase the use of the solution since I prefer to have more virtual meetings.

I haven't interacted with the solution's technical support.

I had used Skype, which was exclusively for personal use.

I rate Zoom's initial setup phase around nine to ten, on a scale of one to ten, where one is a difficult setup and ten is an easy setup.

The solution is deployed on an app, which is an on-premises version.

Zoom's initial download or deployment process was completed in a couple of minutes.

I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price. Price-wise, it is an affordable solution. The cost, in addition to the standard licensing fees, is related to the premium. Generally, a person can use it for free or go for a premium if they want to upgrade or extend the meeting time.

I think Zoom is a great tool.

I recommend Zoom to others because I found it very easy to use, especially for old people unfamiliar with technology. With Zoom, you just send the link and the invite to allow a person to join a meeting easily.

I rate the overall solution a nine out of ten.

We use Zoom for one-on-one calls, conferences, and remote support. We used to offer training via Zoom. But in the last two years, the global team switched to Microsoft Teams, so we moved to Teams. Since then, it's been about 50-50 Zoom and Teams, but prior to February, we had three or four meetings via Zoom daily. Before Teams, we were using Lync, which is the predecessor of Teams. 

Zoom is interactive. We can connect with more users. Sometimes we host meetings with hundreds of people, and I can see who is talking.

As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing. You don't need to be in the office or on the network. If a user can connect to the internet, then they can share their screen. Aside from support, it's also a great way to provide training to our users. 

Yesterday, we had a call, but Zoom closed after 20 or 25 minutes, and we didn't get any alerts. That could be because there was a time limit set. There should be an option, like a button, that allows us to increase or reduce the meeting time. We had to cancel and change the time of the meeting.

I've been using Zoom for around four or five years

Zoom is perfectly fine.

Zoom isn't scaled, but I don't think there are any issues with the scalability.

Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't working. They contacted Zoom support and got everyone to update their software. But I haven't had any personal experience with support. Once we had a problem with the background images changing, but that was a minor issue, and the Zoom team walked us through how to fix it.

Setting up Zoom is pretty standard. It's a "next, next, finish" installer. You don't have to do anything too complicated, and it only takes three or four minutes. There is also a web-based app that is easy to use. Aside from the regular updates, it doesn't need much maintenance, either. 

We're using the software that the global team uses. They don't tell us how much they're paying-

I think Zoom is better than Teams, but they're very different. Zoom is lighter. I tried a remote session with Teams, but it wasn't up to snuff. I cannot share things properly, so I think Zoom is better. 

I rate Zoom eight out of 10. If you're planning to use Zoom, you should pay attention to the version your users are working on. Sometimes a lower version is better, so it will work with all users. The lowest version should be compatible with most machines. When you're working with people that have older computers, they might not be able to connect. You need a version that is compatible with everyone's device. 

We are using Zoom for everyone. Everything is based on Zoom. It also connects our SIP devices. It is a video conferencing platform. We use it for team meetings. We use the solution to have meetings with colleagues from all over the world.

The product quality is very good. Zoom has a good setup globally. We use the screen-sharing feature. It is helpful. The security is good. The solution doesn’t have anything related to data protection. The solution has come up with new AI features.

The tool must enhance the features it provides. It can incorporate more features. Webex has a SIP connection integrated into it. Webex also allows third-party connections.

I have been using the solution for more than three years.

The tool’s stability is very good.

The initial setup is easy. It is plug-and-play. It is simple. The product is deployed on the cloud.

The pricing is reasonable. It costs $15 a year.

Zoom and Webex are good products.

I haven’t faced any issues with the tool. We are familiar with Zoom. I do not have much idea about other products. Overall, I rate the product an eight out of ten.