Zoom Reviews

We use this solution for video conferencing.

The video conferencing is very smooth and it is easy to share content.

Zoom is stable and easy to use.

When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen. Instead, we have to scroll to another screen. It would be nice if we could resize the frame.

We have been using Zoom for two weeks.

Zoom is a stable solution.

This is a scalable video conferencing product. We have 278 users and I have tried having 70 people in a single conference, which worked well.

In addition to Zoom, we also use Webex. I have found that sharing material is much easier in Zoom. In fact, we tried using Webex with our partner and they could not share material but with Zoom, they could do it.

There is a 40-minute time limit when you use the basic version, which is free. The limit is for meetings with three or more people.

I have tried several solutions including Google Duo, Google Hangouts, GoToMeeting, and TeamViewer. I find that Zoom is generally more stable and easier to use than other solutions, and it also has more features.

My advice to anybody who is considering this solution is to try the basic version for free. I highly recommend it.

I would rate this solution a nine out of ten.

Everyone in the company uses it, so it's about a few dozen. I use it for interviews and group discussions but very rarely for meetings because there are security issues on that level. So I don't share proprietary information on Zoom, but I use it frequently for normal discussion. Obviously, now that people are getting back to work, we're not using it as much, but it's still useful.

Zoom is more accessible for people without a lot of tech knowledge. So let's say you're setting up a Zoom call with your parents, and they don't have the hardware or other things you need on their computer. It's easy to Zoom with them over the phone rather than inviting them to a meeting and getting them to a place with a microphone and a screen. It's highly mobile and easy for them to join the conversation.

I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect. Although Microsoft Teams is probably a better enterprise product overall, it's not as good for people who don't have that kind of tech history. Also, I've had some microphone issues and connection issues with Teams. 

Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department. I found it easy, but those things are not difficult for me. Of course, I can't speak for older adults who might not have experience interfacing with these things. Maybe Zoom could be made easier for them. 

But again, when it comes to ease of use, Zoom is on the lower and higher-end, depending on how you look at it. We don't use Zoom for presentations, so I'm unsure if it already has this feature. But if Zoom could enable you to present directly, that's something that would add a lot of value. 

We've been using Zoom for over a year.

I haven't had any issues. However, once you get beyond a certain number, it becomes very dependent on the admin to figure out who should be talking. The more people you have, the more difficult it will be to keep track. But I suppose that's a function of any meeting.

Zoom's scalability depends on whether people are following Robert's Rules of Order or how amenable your staff is to have those kinds of meetings. If they're not used to that kind of thing, then you have people speaking out of turn, so it depends on how good your moderator is. Generally speaking, though, the more people on a call, the more difficult it is to manage who's speaking or keep track of who is who. 

Hopefully, we won't be expanding our usage any time soon because that would mean things have gone south in terms of the pandemic. For now, our usage will remain steady, and I don't see it expanding to that extent. Even if you have customers across different markets, it won't be expanded on one end because the user base on the proprietary end won't increase.

You really didn't need tech support for Zoom. Something terrible would have to happen before you called Zoom tech support. Even then, you have your internal IT team for stuff like this, but it's not a cumbersome app. People have security issues. They get hacked. I know of a few people who had their Zoom meetings interrupted with frat-boy antics, racist trolling, and all kinds of crazy things. We've never had those kinds of issues, but if your password gets out or something like that, you may have to call tech support and see if they can block some IP address. But we've never had to deal with that kind of issue.

People at this company use Skype and Webex fairly frequently, but Webex is more of an onsite on-prem thing. For example, Webex is used when you don't want to go upstairs to talk to your coworker or you can't fit that many people in a conference room. Webex is more appropriate for direct presentations. We don't use Zoom for that kind of thing. But Zoom is easier to use overall than Webex, Teams, and Skype.

Setting up Zoom is incredibly easy. Let's say you're told that you need to go to a Zoom conference that starts in five minutes. You can set yourself up in that time and not be late. With some of these other solutions, you're doing mic checks, interface checks, internet checks, etc. It's easy to set Zoom up right away.

I rate Zoom seven out of 10. Again, I would say seven because of ease of use, how widely available it is, and how easy it is to adapt. But I don't know how well it can work at the large enterprise level. For our normal usage, I think it's solid.

At the same time, I wouldn't present via Zoom unless I had an experienced presenter. You have to keep the audience's attention or use Webex so the presentation is onscreen. When using Teams or Webex, you're sharing screens, so it's a direct kind of thing. In Zoom, you have a camera, and you're presenting. In my experience, it's not a direct-to-screen presentation. It's more of the audience watching you present from a screen. So that requires a little bit more attention. If you're having a town hall or something along those lines, I would say Zoom is the way to go. On the other hand, if you're trying to do something that involves specifications and very minute details, use Teams or Webex.

There is a large energy company that only uses Zoom. When I have meetings with them, they are always called via Zoom. I wouldn't initiate it; I need to have a Zoom account. I don't use many features besides setting up a meeting.

When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now.

The most valuable feature for me is the integration with platforms. They're all moving towards providing transcripts, but I want a summary of the key points discussed and the action items, so everyone can quickly understand and follow up on them.

The tool integrates with Microsoft Outlook, but the integration with Teams is better than with Zoom. It's functional but could be tighter. 

While Zoom calls are great for talking and chatting, they often lack follow-up on action items and collaboration. Most of the time, it's just talking and listening without much progress. There's a missing piece in these tools. About 90 percent of those calls could be replaced by other tools that focus more on the deliverables that make a real impact rather than just being another wasted meeting. It doesn't improve collaboration. 

Screen sharing and chat functionality are helpful for productivity, but they could be improved. Finding the screen-sharing button can be tricky, and the process isn't always easy. 

I have been using the product for five years. 

I am not impressed with the tool's support. It was a bit chaotic how things were organized. It felt like there was a lack of coordination, even regarding my account or tasks. Eventually, things got done, but it took a while. The organization seemed disjointed, with people unsure of their roles and relying on others to solve problems.

Neutral

Teams is great because it works well with Microsoft. Webex feels old and outdated compared to newer tools like Slack. It's like it's stuck in the past and doesn't have much of a future. Teams is robust and rock solid because of Microsoft. It's extremely well integrated with everything, and you feel secure using it.

Webex's user interface is not up to par, and it lacks the modern features you find in tools like Slack. While they may add a few functions here and there, Webex doesn't seem to have much of a future compared to Teams or other more advanced tools.

If I were to rank them, Webex would be at the bottom. I'm not impressed with Google Meet either. Then it's Zoom, followed by Huddle and Teams. Teams is at the top because it's robust and integrates well with many things. Huddle is catching up fast and is close behind Teams, in my opinion.

I rate the overall product a six out of ten. 

We use Zoom for our daily maintenance since we mainly work online and our team members are in different cities. It helps us hold meetings and collaborate on projects efficiently.

The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance. It is also quite user-friendly and the sound quality is good.

While Zoom is an excellent product overall, I would appreciate it if the updates weren't so frequent.

I have been using Zoom for three years.

We have 15 users at our company that use Zoom daily.

Setting up Zoom was straightforward and took almost no time at all. Just downloading the file and following the instructions made it easy. Deployment can be completed in just a couple of minutes, and adding a custom logo is a simple process.

Zoom has provided a positive ROI by saving time and money through remote meetings, eliminating the need for in-person gatherings, and reducing costs associated with travel and office space.

Overall, I would rate Zoom as a ten out of ten. It is reliable, stable, and performs well. I would recommend it to others.

I deal with Zoom as a solution that my company provides to its clients. Basically, my company sells Zoom to clients.

Zoom is a good product, and there are no limitations when you plan to include lots of members. Basically, I haven't directly handled Zoom's consoles and other areas, so I won't be able to tell you all the details regarding the tool. I want to tell you Zoom is a good product for remote meetings and conferences.

In Zoom meetings, video quality is an area of concern where improvements are required.

I have experience with Zoom. My company is a reseller of Zoom.

It is a stable solution.

The scalability of the product depends on the licensing model a user chooses for his company. I am not very experienced with the scalability features of the product.

My company has sold the product to two customers.

In our company, we use Microsoft Teams for our internal and external meetings.

Previously, I used Webex.

The product can be deployed on the cloud. Zoom provides a cloud console, and the user needs to log in to it to activate the licenses. After the licenses are activated, the admin user can create user credentials and passwords for the person who will be the admin, and then it gets shared with that person who can arrange meetings on the tool.

The solution is deployed on the cloud. Deploying the product on an on-premises model may take some time, considering that some hardware devices are involved in the process.

It didn't take much time to deploy the product.

Zoom's ability to allow its users to hold virtual meetings is valuable for our company. It helps to hold a lot of regular meetings with team members who are located outside the company's headquarters. Before the invention of Zoom, employees were forced to come to the office to attend meetings. Zoom saves money by eliminating the need for employees to spend money on travel costs and the costs of holding meetings in the head office.

In terms of reliability, I haven't heard about any recommendations from the clients who use the tool. I think it is better for a regular user of Zoom to speak about the product since only such a person can provide more details regarding whether the tool is good or bad. If you want to know about Zoom from my perspective, I think that I can't give you much information related to the solution.

When I join Zoom meetings, especially the external ones, I feel that the video quality is okay. I rate the tool's video quality a seven and a half out of ten when compared to Webex.

Though I haven't thought about the sound quality offered by Zoom, I feel it is okay.

During multiple conference calls, Zoom, Microsoft Teams, and Webex post different limitations in terms of screen sharing and presentation capabilities.

I would recommend that instead of Zoom, others can also use Webex and Microsoft Teams.

I know that nowadays, Zoom is securing their communication in the area of conferencing, specifically video conferencing.

Others can use Zoom if they want to use it.

I rate the tool a seven and a half out of ten.

We use Zoom for chatting, meetings, and for collaboration. If we are a team and we want to have a quick meeting, Zoom can facilitate an audio-only meeting. We are using the free version of Zoom. We don't use it in the company, it is only used for personal meetings. You can do a lot with the solution, such as sharing files or doing presentations, similar to how it is done in Microsoft Teams.

I sometimes use Zoom if my customers do not use Microsoft Teams.

I have been satisfied with the features and capability of Zoom.

Zoom could improve by increasing the time limitation in the free version.

I have been using Zoom for years.

Zoom is a stable solution.

You can have as many people as you want in the Zoom meeting. It can be a one-on-one meeting between two people and if people want to join the meeting they can. The meeting participant can come to the meeting and ask if they can present, then they can go if they want. It is flexible and can scale.

I have not used the technical support from Zoom.

I have used other solutions, such as Microsoft Teams.

The implementation of Zoom is simple. If I want to collaborate with someone, they have the free client version where you need to install it, but you can also connect via the web without having to install anything. You only need to give someone a link to a meeting and it takes them to the browser of their choice, and then they log in they will be connected to the meeting. It is very simple.

The version I am using of Zoom is free.

The free version of Zoom limits you based on the time you spend in a meeting. For example, it may give you a meeting of 30 minutes and then, if you want to have another 30 minutes, you can set up another meeting to have an extension. However, from time to time, Zoom gives you free extensions. It could give you an hour or two hours for free to use it. There's a licensed version of Zoom, but I haven't ever used it before.

I would recommend Zoom to others.

I rate Zoom a nine out of ten.

I use Zoom for video calls and meetings.

Zoom is a very nice product, and we use it regularly.

The interface could be more user-friendly.

I have been working with Zoom for the last three years.

Zoom is a stable product.

I don't have any issues with the scalability of Zoom.

We have more than 5,000 users in the organization.

I have not contacted technical support.

We are not working with any ESB solutions, we use RegData.

I work for an organization that has several teams. Each team works with several products.

Personally, I use Zoom, Teams, and Webex on my laptop or MacBook.

It is easy to install.

It takes a normal amount of time to download.

I was able to complete the installation myself.

There are no licensing fees required.

If the time comes, I would recommend this solution to others who are interested in using it.

I would rate Zoom an eight out of ten.

We primarily use the solution for holding virtual meetings. 

The solution is good for remote, virtual meetings.

The solution is quite stable. 

The scalability is good.

The initial setup is quick and easy.

Zoom could be more secure. In one of the meetings, we found out the meeting was automatically getting recorded. That's not good. 

There are certain things that could definitely be avoided.

I've been using the solution for a few years. 

The stability overall is pretty good. There aren't really bugs or glitches. It doesn't crash or freeze. The performance is good.

I've found the solution to be very scalable. If a company needs to expand it, it can do so.

Typically, we use Zoom if a vendor wants to. For example, if somebody sends across their meeting request via Zoom, we will use that. As far as our organization's users are concerned, it's used much less. We have 200 to 500 people that use it internally. Not more than that.

We don't plan to increase usage, as we already use WebEx, and we prefer not to double up on virtual meeting platforms. 

I've never contacted Zoom's technical support. I cannot speak to how helpful or responsive they are in general. 

I'm also using WebEx. We use Zoom and WebEx in parallel. We also have used Google Meet.

We tend to use Zoom when our vendors set up the meeting and it is something they prefer. When we set up meetings ourselves, we tend to use either WebEx or Google Meet.

As a cloud-based solution, the installation is very simple and straightforward. it's easy. It's not difficult. 

The deployment just takes a few minutes. 

We do not have any subscriptions with Zoom. 

As a cloud-based solution, we are always on the latest version. 

I'd rate the product at a seven out of ten. 

I would recommend the solution to other users and organizations.