Zoom Reviews

We use Zoom for meetings and webinars, where we don't visit the customer physically. We recently hosted a webinar using Zoom.

The most valuable feature of Zoom is the webinars.

I have been using Zoom since 2020.

I rate the solution a seven or eight out of ten for stability.

Three people use the solution in our organization.

I rate the solution ten out of ten for scalability.

On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or eight out of ten.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

We implemented the solution through an in-house team. The solution can be deployed within a few minutes.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.

My role in the company involves the infrastructure domain, and in this position, I use Zoom for video conferencing. I also use Zoom at home for meetings.

The security can be improved because this is one of the reasons that my organization prefers to use Skype. There are concerns about security.

I have been using Zoom for perhaps three years.

Zoom is stable and I haven't had any problems with it.

Two of us at home use this product, and we don't expect our usage to increase. Nobody is needed for maintenance because none is required.

I cannot discuss the number of users that we have in my organization.

I have never had a problem that required me to contact technical support.

I also have experience with using Skype for Business. I use that solution more in my organization, and use Zoom more for personal communications.

The initial setup is straightforward.

I installed it myself.

I am using the free version, so I don't pay anything to use it.

I don't use Zoom on a daily basis but in general, I'm satisfied with it. This is a product that I recommend, although I'm using it casually and as such, I don't have high expectations.

I would rate this solution a nine out of ten.

We primarily use the solution for virtual meetings. 

The solution is stable.

I have found the product to be scalable. 

The interface is great.

The dashboards are user-friendly. 

Its installation is very straightforward. 

I can't say I have seen areas that were lacking features or needed improvement. I'm overall very happy with the product. 

The pricing of the product could be lowered a bit.

I've been using the solution for a few years. 

The stability is great. The solution offers good reliability. There are no bugs or glitches. It doesn't crash or freeze. 

The scalability of the solution has been good. If a company needs to expand it, it can do so. It's not a problem. 

We have 100 users on the solution currently. 

I've never had to reach out to technical support. I can't speak to how responsive they are, or how helpful.  

I also use Microsoft Teams.

The initial setup is not complex. It's not difficult. It's pretty simple and straightforward and simple. A company shouldn't have any issues with the initial setup. 

The licensing costs could be a bit better.

The solution is cloud-based, meaning we are always on the latest solution. 

I am satisfied with the solution overall.

I'd rate the solution at a solid eight out of ten.

I'm not sure if I would recommend Zoom to others. I'd likely recommend Microsoft Zoom instead.

I use Zoom as a communication solution. I am an active user of the solution and I use it for approximately six hours a day.

There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down. There is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, easy scheduling, and overall ease of use.

The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook.

In an upcoming release, I would like to have a push-button screen capture of what I am doing. I do not want to record the whole process, but I want a push-button screen capture. For example, if we are doing a PowerPoint or lightboard and I have edited it and I want to capture the change, having a push-button that records it to my laptop would be a large advantage.

I have been using Zoom for approximately two years.

The stability is good but I noticed quality issues for people who are using cell phones. There should be a note somewhere that says landline preferred. It is best to use WiFi rather than mobile data. This is more of a user issue than it is a platform issue.

The solution is highly scalable. We have zoom sessions that include tens of thousands of people.

I have never had an issue with Zoom to have the need to contact the support.

I have used WebEx and Teams previously. The video quality is poor, I cannot do screenshots easily or see what my lightboards are doing. When I am looking at myself on Teams, Teams flips my video around and there is no option for me to do a screen capture on Teams. If I am on a Teams call, I open up Zoom, I flip to Zoom video, I do my screen capture there and then I flip back to Teams for the call. I dislike Teams.

The additions I have suggested are to make an already amazing platform even better. My utilization of Zoom is better than everybody else in my organization as far as how many features are being used. I do training, teachings, and client-facing workshops and I have a lightboard integrated with Zoom, I use it extensively.

I rate Zoom a ten out of ten.

We use Zoom to schedule meetings with internal team members and external partners.

The platform has a solid feature for scheduling short meetings worth 30 minutes.

They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings.

It is a stable platform. I rate the stability a ten out of ten.

We have around 11 Zoom users in our organization. We use it from time to time depending on the requirement. I rate the scalability a ten out of ten.

It is easy to deploy and takes five minutes to complete the process. It involves installing the application on the desktop, signing up, and creating a meeting room.

We use the free version of the product. We utilize it only three to four times a month.

The platform provides the easiest way to install or sign up the account. We can then schedule the meeting with an agenda and send an invite email to the attendees. It is a reliable product and offers enough services for our business requirements in terms of productivity.

I advise others to purchase Zoom’s license for unlimited meeting durations. The free version is enough for us, particularly for a spam-free environment with limited internal or external collaborations.

I rate it a ten out of ten.

Sometimes, I use Zoom when I meet with some of my customers who are using Zoom for meetings and collaboration.

I like the fact that you can run Zoom on the browser as well as the native app so that you can quickly run it on any platform. Zoom has helped me with collaboration and remote working.

Zoom should also include features like the automatic transcribing of conversations. It allows you to record the video of a meeting, but it doesn't have the ability to automatically transcribe the conversation into text. Sometimes, I have issues with using the app on different browsers, like Safari on Mac.

I have been using Zoom for two years.

The solution’s stability is fine but could be improved.

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

The solution's setup is not the greatest because it requires you to download the app. We wanted to encourage the browser mode of logging in rather than using an app.

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.

I am using Zoom for virtual meetings. In my company we use Zoom and when we work from home. The physical meeting rooms are not used as much anymore. Additionally, we use Zoom for interviews for candidates.

I have found Zoom to have all the functions that I need. The solution is easy to use.

Sometimes can get confused about which password setting or parameter is required to be set to use it. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have.

I have used Zoom within the last 12 months.

Zoom has been scalable we have not had any issues.

We have approximately 20 Zoom accounts that can be used for employees to use. Our company is worldwide and we have approximately 8,000 employees and there is a potential for everyone to use Zoom.

In 2021 the frequency of use of Zoom was every week. However, in 2022, because we are quite slow in January, it has been deduced.

I have used Microsoft Teams previously.

I prefer to use Zoom because it was the first tool I used. When I compared Zoom to Webex or the GoToMeeting, I find Zoom is easier to book meetings, log in to, and start the meeting.

The implementation can be difficult.

We have our IT department that does the implementation of the solution.

I rate Zoom an eight out of ten.

I use Zoom for communication.

Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally.

You are able to have 40-50 people or hundreds of people communicating, depending on your contacts.

I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start.

The solution should be more user-friendly. I should not have to reboot and go through these steps to have a solution. I have not seen any internet connection issues. It seems to be automatically right inside the system that is the issue and this is what I have heard. These are all minor issues but they should be taken care of.

I would like to see better architecture from an end-user perspective. it should be easy to use and user-friendly because there are some places that are difficult to find or to navigate. It is difficult to figure out where to go for certain features within the application. If it had better navigation users would get things done faster.

I have been using Zoom for approximately one year.

I have used other solutions, such as Skype.

The annual price of approximately $200 for the solution is reasonable.

Zoom is widely used and it has been better than other solutions, such as Skype.

I rate Zoom an eight out of ten.