Zscaler Internet Access Pros and Cons

Zscaler Internet Access Pros

Dragos Cernat
Global Information Security Architect at a construction company with 10,001+ employees
The scanning feature is impressive, because they do not introduce a big latency to the traffic.
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Kamran Shaheen
Consultant at a tech services company with 1-10 employees
The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.
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Stuart Hardy
Managing Director at Onesecure
The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.
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Find out what your peers are saying about Zscaler, Cisco, Symantec and others in Web Security Gateways. Updated: September 2019.
371,639 professionals have used our research since 2012.
Suren Rupnarrain
IT Manager at SiVEST
Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.
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websecurity677
IT Projects & Innovation Manager at a pharma/biotech company with 1,001-5,000 employees
The most valuable feature is bandwidth control.
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CEO832
CEO at a comms service provider with 11-50 employees
Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.
Tech support is good.
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Mngngpart576
Managing Partner with 1-10 employees
The solution offers a distributed organization to master and to control all of the endpoints.
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Paul Zalewski
Chief Technical Officer at Accountabilit
All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.
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Adrian Larsen
Chief Executive Officer at a tech services company with 1-10 employees
Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality.
One on the main benefits is protection all time from anywhere.
In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide.
​After a proper implementation, the maintenance is very low.​
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Zscaler Internet Access Cons

Dragos Cernat
Global Information Security Architect at a construction company with 10,001+ employees
I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.
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Kamran Shaheen
Consultant at a tech services company with 1-10 employees
In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.
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Stuart Hardy
Managing Director at Onesecure
In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.
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Find out what your peers are saying about Zscaler, Cisco, Symantec and others in Web Security Gateways. Updated: September 2019.
371,639 professionals have used our research since 2012.
Suren Rupnarrain
IT Manager at SiVEST
Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.
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websecurity677
IT Projects & Innovation Manager at a pharma/biotech company with 1,001-5,000 employees
It also needs better integration with other applications as well. There are some restrictions.
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CEO832
CEO at a comms service provider with 11-50 employees
The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.
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Mngngpart576
Managing Partner with 1-10 employees
Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.
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Paul Zalewski
Chief Technical Officer at Accountabilit
It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.
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Adrian Larsen
Chief Executive Officer at a tech services company with 1-10 employees
​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​
Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful.
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Find out what your peers are saying about Zscaler, Cisco, Symantec and others in Web Security Gateways. Updated: September 2019.
371,639 professionals have used our research since 2012.
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