Zscaler Private Access (ZPA) is a top ZTNA service solution that redefines private application access with advanced connectivity, segmentation, and security capabilities to protect your business from threats while providing a great user experience.
The most valuable features of Zscaler Private Access include the elimination of VPN complexity, easy configuration and management, integration with multiple IDPs, application segmentation, excellent user interface, streamlined user experience, categorization of dynamic URLs for protection, ability to establish connections between public and intranet networks, integration with cloud providers, dedicated connection for enhanced security, and scanning internet traffic for malware.
Users appreciate the seamless connectivity without VPN, web filtering capabilities, VPN functionality, and connectivity.
Additionally, users appreciate the sound internet security notifications, lack of bugs, easy debugging, good Outlook features, user-friendly customization, reasonable pricing, and straightforward setup process.
Users have reported issues with internet access, authentication, and onboarding tasks on Zscaler Private Access. There are also concerns about the cost of implementing a granular app segmentation approach.
Some users suggest that Zscaler should focus on strengthening its architecture and integrating a broader range of services. The reporting functionality is considered poor and users would like more insight into blocked and allowed activities.
Improvements in stability, finding subscriptions on the portal, and implementing two-factor authentication are also mentioned.
Users express a desire for Zscaler to extend their SASE applications and improve external access.
The ROI observed from the solution is moderate.
The pricing for Zscaler Private Access varies according to different experiences. Some describe it as extremely expensive, while others find it competitive or moderate. It offers optimal pricing compared to other providers and integrates various tools that would otherwise need to be purchased separately. The cost depends on factors such as the number of users and the activation of additional features.
The primary use case of Zscaler Private Access is to enable secure access to internal applications and services for organizations.
It can be used as a recipient for external communication, allowing users within the organization to access their own internal company sources. The traffic is forwarded through a private node maintained by Zscaler, which can be hosted on the organization's own infrastructure or on the Zscaler private cloud.
Zscaler Private Access is also used for VPN connectivity, particularly for remote work. It provides better connectivity for VPN solutions, especially during the COVID pandemic where a large number of people are working from home.
The solution offers security features such as web filtering and blocking unauthorized sites. It is recommended for organizations with mobile workforces or those that require secure access to public cloud services.
The support and customer service of Zscaler Private Access has received mixed reviews. Some customers find the support to be amazing and highly responsive. Some customers have had minimal need for technical support and have not faced any issues when contacting the support team. However, there are limitations to the product and not all desired answers are always obtained.
The initial setup for Zscaler Private Access varies in difficulty. Some users find it to be simple and easy, involving basic configuration of IP addresses. The interface is user-friendly and intuitive, making it easy to manage. However, other users mention that the setup can be complex, requiring knowledge of the platform and understanding of various components. It may also involve deploying agents and connecting different components.
The scalability of Zscaler Private Access is highly praised and rated very positively by the reviewers. They mention that it can effortlessly handle a large number of clients at maximum speed without any performance concerns.
The solution is cloud-based, making it scalable and agile, which is beneficial for companies going through mergers and acquisitions.
Users have generally rated the stability of Zscaler Private Access highly. They have found the solution to be reliable and stable, without any crashes, freezing, bugs, or glitches. Some users mentioned that occasional manual actions may be required, such as logging out and logging back in for updates, however, overall, Zscaler Private Access is considered a stable product.
Zscaler Private Access Features
ZPA has many valuable key features. Some of the most useful ones include:
Zscaler Private Access Benefits
There are many benefits to implementing ZPA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
ZPA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good connectivity, and has other helpful features such as web filtering.
Senthilkumar B., Technical Consultant at a tech vendor, shares what he finds most valuable about the solution. “[It is] user-friendly, easy to customize, and simple to implement.”
“Its connectivity as a VPN is its most valuable feature,” says Harjinder S., Sr. Architect at a tech vendor.
Another PeerSpot user, Ben A., Cloud Architect Azure at Thales, mentions “The integration with cloud providers, like Azure or GCP, is easy. The Live Logs are a cool feature. We can directly identify issues and divert user traffic.
Inderjeet S., Administrator at a tech vendor, says, “[The solution has] “good web filtering and good internet security notifications with a nice interface.” He also adds, “There aren’t too many bugs, and it is easy to debug when necessary. There are good Outlook features available. The scalability has been good.”
NOV, Growmark, Paychex, MAN Energy Solutions