The most valuable feature for us is the DNS-based protection. It is the only type that is available in India. The interface is very easy to handle. Even a person with limited knowledge can quickly learn to work with it.
What needs improvement?
Deep packet inspection features should be implemented. This solution does not give us full, 360-degree protection. They should have a local data center available in India.
Which solution did I use previously and why did I switch?
Prior to Cisco Umbrella, we were using on-premises solutions. The capability is good except that a cloud-based solution can be more easily provided to all of our end-users.
What other advice do I have?
This is a good product, although it does not have the features that I was looking for. At this time, it does not have the capabilities that are relevant to the Indian market. As such, we are thinking about uninstalling it and switching… more »
Which other solutions did I evaluate?
Zscaler has a local data center available, which is something that Cisco can't offer us at this time.