Zuora simplifies your recurring billing process and manages hundreds of thousands of subscriptions at once. In addition, Zuora helps you send accurate and timely invoices to ensure that each customer touchpoint is personalized and reflective of your brand. Zuora automatically manages and registers collections from one-time to high-volume recurring payments. Error handling and credit card failures are factored in and taken care of. And the whole system is PCI Level 1 compliant, so you can store customers' payment information worry-free. Do business across the globe. Give your customers the convenience of paying any way they like. Collect payments through almost any gateway, and use any method, including credit cards, debit cards, wire transfers, PayPal, tokenized systems and even purchase orders.
Zuora is the #3 ranked solution in top Subscription Management Software and #5 ranked solution in top Billing Software. PeerSpot users give Zuora an average rating of 9.0 out of 10. Zuora is most commonly compared to NetSuite ERP:
Zuora vs NetSuite ERP. Zuora is popular among the large enterprise segment,
accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a
computer software company, accounting for 30% of all views.
As of March 2024, the market share of Zuora in the Billing Software category
stands at 3.2%, marking a decrease
of 30.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Billing Software
Key learnings from peers
Valuable Features
"It is some of the most responsive support that I have encountered."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."
Room for Improvement
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
"It would benefit from more features designed to recoup revenue in B2C scenarios."
Pricing
"Explore multiple options for implementation."
"Negotiate aggressively. Continue to push on cost until you feel comfortable."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
