We are a Managed Service Provider (MSP) company in Israel, specialized in the SMB (50-1000 workers) and enterprise (1000-5000 workers) and we are looking for a APM package to support our customers.
Both On-premise and cloud are valid solutions for us, and the pricing model is highly important.
I looked at IT Central Station's APM 2106 document and found it very informative.
I narrowed down to a short list that contains: Dynatrace (good support in Israel), AppDynamics (also known here), Aternity and Ruxit (as kind of fresh new idea, not sure about compatibility for MSP's).
Still, I would like to get your kind advice regarding the best APM packages suitable for a MSP company.