2018-06-04 10:52:00 UTC

Dynatrace vs New Relic APM, which do you recommend?

One of the most popular comparisons on IT Central Station is Dynatrace vs New Relic APM.

One user says about Dynatrace, "Dashboards is one [of the best features], troubleshooting is another. I come from the monitoring perspective, so the ability to triage quickly is important, and the ability to alert and tell people where the problem is, that's what I really like about the product." 

Another user says about New Relic APM, "The most important thing is that it tells us where the latency in throughput and response time are."

In your experience, which is better and why?

2323 Answers

Both are good monitoring tools. But as many of the people posted above, Dynatrace gives you the exact drill down for the application(every api being hit), access both Browser and Server request, every third party/Dynamic request. Also, it also has a feature of providing waterfall for document loaded across the page for every framework ,including SPA(single page application) Page too. You would not find these many things in NEW RELIC and CPU, MEMORY & Throughput is common metrics in every monitoring tool, so do not judge on these counters.


2018-06-06 04:31:41 UTC06 June 18
Real UserTOP 20

I recommend Dynatrace. it is the BMW of APM where the second best is FIAT. It is the single tool that would give you stats and important metrics about every single transaction.

2018-06-06 15:30:19 UTC06 June 18

Dynatrace of course for on premises, New Relic for cloud based, now Dynatrace can cover both using the new OneAgent (All Web Based, Powered by "AI") including full stack monitoring which includes infrastructure, network, Disks, Processes, OS and applications of course.. Ease of installation and use for Dynatrace is a great factor, Dashboards can be created in nothing when needed, we are using in a Bank covering almost all applications using AppMon (Client - On Premises), while we will shift to the latest platform (Dynatrace "OneAgent") very soon.

2018-06-06 11:41:27 UTC06 June 18
Real User

In comparing Dynatrace, New Relic, or AppDynamics the biggest differentiate will the environment that you are monitoring. If it's a green field without many legacy monitoring integration then New Relic is sufficient. However, if it's a legacy monitoring environment and requires lots of integration then AppDynamics and Dynatrace will tend to be a better fit. And there is a premium in cost to account for that.

2018-06-06 11:24:20 UTC06 June 18

I have installed and configured 4 of the top 5 Gartner recommended APM tools. Dynatrace hands down. You have full-stack visibility across your host, processes and containers with a single simple agent install that has no configuration. Dynatrace after the agent install begins auto learning and baseline performance for every user and every page load/click action thru every XHR-Web Request & DB Query. Problems are automatically created for issues in the delivery chain and root cause analysis is done to pinpoint the problem. You can drill down and stay above the fold, the level of detail you want to analyze from a dashboard.... all the way down to purepath/code level is entirely up to you and your skill set.

2018-06-05 20:26:16 UTC05 June 18

I would go for DynaTrace monitoring solution because of its "PurePaths" patent technology and its End User Monitoring feature which encapsulates requests per user profile which can further drill down and linked to Purepaths giving us problematic Query or Methods, etc. Every visits passed through DynaTrace captures Network and server contribution, so its good for Network monitoring too.

These are the highlights for the tool.

2018-06-05 19:16:50 UTC05 June 18

In my experience, if you want an automated solution, with AI at the core, all-in-one, then go for Dynatrace. It's the only gen 3 APM solution out there. It will give you answers, besides data...

2018-06-05 15:14:58 UTC05 June 18
Real UserTOP 5

I would any day go with Dynatrace. They have come up with Dynatrace SaaS
which is one of the best tools used in the industry. This is way up over
Dynatrace Appmon.

SaaS is UI based. So that is the best part.

2018-06-05 14:23:54 UTC05 June 18

I would recommend Dynatrace as it's the leader in the APM space and fulfills all what APM should deliver.

2018-06-05 12:20:27 UTC05 June 18

According to me, Dynatrace is a beast when it come to APM. Where as new relic also provides some useful information but when you compare new relic with dynatrace, it won't stand .

Dynatrace has so many features and supports so much of things where as new relic fails.

For eg. Dynatrace can provide each API request cpu, memory and network info but new relic can't.

Dynatrace can give DB connection info and provides feasible monitoring for connection pooling. Where as new relic fails here..

DT can picturize the Request traversal over the layers beautifully where as new relic fails.

2018-06-10 16:09:21 UTC10 June 18

Having used both APM tools I would recommend Dynatrace.It captures all transactions all the time, no sampling. You can see the user experience of each user. It can differentiate between synthetic and real user transaction. It is excellent for troubleshooting and deep diving. Overall it offers best APM experience.

2018-06-06 17:37:44 UTC06 June 18

Prefer Dynatrace while considering various technologies drilling down until the Mainframe. With OneAgent SaaS its quite felxible and lightweight when compared to Appmon. for Deep Dive detailed information i still prefer Dynatrace over others... even though AppD or New Relic provides the drill down info.

2018-06-06 14:21:11 UTC06 June 18

I choose Dynatrace because based on the capability and how APM can help

The operation of Network, Application or Database to pin out where is the problem.

2018-06-06 05:18:18 UTC06 June 18

Dynatrace. I have been exposed to both. Dynatrace covers across technology stacks better with drill down capability with purepath

2018-06-05 19:56:49 UTC05 June 18
Real UserTOP 20

Hands down - Dynatrace. The technology they have developed is the best I have ever used. Between their OneAgent technology, very mature AI, and ease of use, you can see first hand that this product has been extremely well thought out from the ground up. It's one of the first products that has such advanced features where I did not need to read through miles of documentation. I would highly recommend giving their trial a test drive.

2018-06-26 22:54:55 UTC26 June 18
Real User

When cost is a major factor, New Relic generally fits the need. My employer doesn't have teams of people to scour thru millions of data points - we simply want to be operational & efficient, tackling the biggest issues first and ignoring everything else. Similar to this, if the desire is full user path monitoring and analytics, there are much cheaper and better products than any provided by APM vendors. Consider this - if you want your business to participate to a greater degree in application performance management, they will be very unhappy when you try to train them on Dynatrace. We use both in house, but we limit Dynatrace to handful of skilled engineers for development, and we use New Relic for our day-to-day operational management. Despite our different uses and one platform having 100x the footprint, New Relic is still less expensive than Dynatrace for roughly the same coverage.

2018-06-18 13:31:56 UTC18 June 18

We have used both Dynatrace and New Relic (which was offered for free with one of our hosting vendors). There is a reason that we still chose to pay for Dynatrace APM, it is better to be able to investigate a specific user issue or general application issues.

2018-06-07 14:40:38 UTC07 June 18

One important thing to consider is New Relic are only available in cloud and Dynatrace can be cloud or on-premise. Then if you want a on-premise solution, forget New Relic.

2018-06-06 16:31:25 UTC06 June 18

I'm sorry but I don't have any practice with those APM solutions but I will recommend the Cisco –Appdynamics but it's much more expensive.

2018-06-06 09:03:50 UTC06 June 18
Real UserTOP 20

I think one should monitor where the problem is arising from through any of the monitoring tool and look for where the latency in throughput and response time are so that this would help developer look into and fix that. This results in increasing the less response time and increases the page access.

This means ..."Precaution is better than curing".....So better we take appropriate measure initially so that future fatal can be avoided...

2018-06-06 06:48:11 UTC06 June 18

If I may choice next gen APM solution among these two tools limited, it depends on Operation environment and business scope.
NewRelic is pure oriented Cloud-SaaS versus Dynatrace have different type of business environment; Ruxit for Cloud oriented; Appmon for Regacy core APM. Nowadays Dynatrace enforce to sale Ruxit instead Appmon.
Dynatrace' each feature is very nice feature if all features integrate into log based BigData with Machine learning. But there are huge project based customization process whatever client want to manage. It means good and enough, but sometimes it make severe burden.
I think End to End Business Performance Management solution must be light and easy to deploy. No requirement of User Privilege for data gathering even Root User' Authority.
If client may have hundreds of Agents and complexes application environment, it must be simple approach as a mandatory.

Simple way is the best.

2018-06-06 01:00:45 UTC06 June 18
Real UserTOP 10

My suggestion is simple.
On the Dynatrace site, there are some comparisons. Follow the links.


But who decides is the customer. He should be comfortable with his own choice

2018-06-05 19:22:56 UTC05 June 18

In my review of the various APM tools, I have found, that it is not only a questions of technology, but also of how your business works and how a vendor's solution will fit in. If a business works in silos then many solutions will work since the solution will then primarily fill a technology gap. If a business is looking to break silos, then other aspects of a solution may become more important.

2018-06-05 17:02:53 UTC05 June 18
Find out what your peers are saying about Dynatrace vs. New Relic APM and other solutions. Updated: November 2019.
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