2021-01-02T14:55:00Z

How do you like the MIM feature in ServiceNow?

DS
  • 1
  • 98
PeerSpot user
3

3 Answers

RZ
Real User
2021-01-11T14:42:39Z
Jan 11, 2021

In that regard, the major incident management gives service organisations and customers the opportunity the focus on restoring the functionality asap without getting lost in sidetracking possible rootcause, not helping to restore functionality. Setup once, reuse as little as possible, however guarantee a predictable outcome.

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DS
User
2021-01-07T16:45:25Z
Jan 7, 2021

Major Incident Mangament

RZ
Real User
2021-01-06T14:43:03Z
Jan 6, 2021

There is several interpretations of the MIM acronym, could you elaborate?

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ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates. ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own. ServiceNow’s service management...
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