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Is it possible to add an article to two topics without duplicating the article (in Zendesk Help Center)?


I have an article that I want to write, which is related to two different topics. Is it possible to add the article link (in the tree) and have it appear under both topics, but only be counted as one unique article?

ITCS user
22 Answers

author avatar

Hi Karen,

I want to know how to do it technically. Like, write the article once, and in the admin panel (Arrange Content), I can move it to appear under two topics. Currently, I can't do that.

author avatar

I don't see why not as you are only adding a link back to the original
article in the tree and not adding the article twice.

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