2018-06-24T08:17:00Z

What advice do you have for others considering ARCON Privileged Access Management?


If you were talking to someone whose organization is considering ARCON Privileged Access Management, what would you say?

How would you rate it and why? Any other tips or advice?

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88 Answers

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Top 20Real User

No.

2019-04-03T07:18:00Z
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Real User

My advice would depend on how your administrators are placed, because it depends a lot on the desktop that they're using. It has dependencies on the .NET framework the ActiveX version. So, if you have a uniform environment, and it's very easy to upgrade the endpoints, then ARCON could be considered. Because, for any upgrade of the ARCON solution, an upgrade of the endpoints is required, for the desktops. It's from there that the administrator will be accessing the ARCON solution. It is a little complex. But if you have a uniform environment, you should consider ARCON. It has all the capabilities and the customization is easy, but there are the problems with tech support and upgrading the solution which has a lot of dependencies. Because of those dependencies, we cannot consider deploying the upgrade quickly. It has positive and negative points.

2018-09-09T05:40:00Z
author avatar
Real User

I would advise, during the implementation itself, in the beginning, to start with the 20 servers only. Then test it thoroughly, not as a product but, rather, the implementation methodology. What happened with us, during implementation, was that some users caused some problems. Actually, they weren't problems, rather they were more a user culture change, and how integration would happen with the SIM. I would rate this solution at eight out of 10. It's a good product to have but it's not a 10 because most of the features don't get implemented. It would be helpful if they could arrange it so that the customer can implement features. They should conduct meetings and tell the users, as a group, about the features that should be implemented. Also, the customer's information should be available immediately to the support team so that support can be deployed immediately.

2018-08-23T08:15:00Z
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Real User

It has really helped us a lot. It's a wonderful platform.

2018-07-10T09:06:00Z
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Real User

The product is really a good product and a good value for the money, in terms of costs, user convenience, and functionality that they offer. It is a comprehensive, apart from a few things. The dashboarding and analytics are not very good, so they have to work on these two parts. Apart from those, they should have an anti-bridging functionality too. They are lacking only with these few things. I am sure they will be working on these points very soon, and they will be add to the roadmap to bridge the gap. If any customer is looking for this product, and comparing it with another product in the market, I would suggest that they do a proper PoC. Do not go with marketing and branding terms. They should do proper business cases and give it to their administrators, then ask them to use it for at least a week or 10 days time. Afterwards, they should decide whether they want to ahead with this product or another product in the market.

2018-07-01T08:03:00Z
author avatar
Real User

I am satisfied with the application. The scope and specs that we had are met by this product. It is a very good product which is scalable.

2018-06-28T06:31:00Z
author avatar
Consultant

The first time, we manually updated the password. Afterwards, it changed on its own automatically. For our requirements, this is the best product out there.

2018-06-27T12:45:00Z
author avatar
Real User

It's a go-ahead for any organization that is looking to meet their compliance and audit requirements. This is a very good product to go with for getting your work done. It meets most of the requirements we have. I did not give it a nine out of 10 because there are still more requests that I am looking to have fulfilled, changes to be implemented in a new version. These would make the product more stable, as well as a better product on the market.

2018-06-24T08:17:00Z
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