2017-11-26T07:44:00Z

What advice do you have for others considering Automic Workload Automation?


If you were talking to someone whose organization is considering Automic Workload Automation, what would you say?

How would you rate it and why? Any other tips or advice?

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4545 Answers

author avatar
Real User

I began using this product just after it was acquired by CA. We have four to five people who have been trained on CA Workload Automation across all of the developing nations. My advice to anybody who is implementing this solution is to carefully look at the environment. Some manual processes can be converted, but some are best left done using human manual input. If this is the case then you have to convert these into a scripted document image. I would rate this solution a six out of ten.

2019-01-03T13:04:00Z
author avatar
Consultant

It's the same for any end tool we implement: Be clear with the requirements. Apart from that, everything is pretty smooth and straightforward. You can look at the tool and understand where things are going. There is no rocket science that you need to be worried about. But you do need to be aware of what you're doing. Regarding the number of staff for maintenance, it depends on how exactly you want to maintain it. We always keep all the UPROCS, all the jobs that we have in an environment, on a centralised server as a backup. The maintenance is up to the individual organization, how robust or how limited they want it to be on the day of a crisis. In our organization, we have a team of nine people handling the tool. We have more than 12,000 tasks that are scheduled to run each day, and more than 100,000 job iterations happen every day. It's actually a really big environment. We have more than 1,400 nodes connected to it, and we are bringing in 300 more. At each of those additional nodes we are expecting four to five jobs. So that will add about 1,500 tasks. The number of iterations expected is still unknown. Right now, we execute jobs in three regions: Europe, Asia-Pacific, and America. We are only using AWA in the European region. We are taking it into Asia as well. That's the next expansion of the tool. The admin roles include handling new requests for creation of the tasks and sessions, as well as the changes to existing jobs, including notification, and daily scheduling. In addition, there is the daily maintenance part. We check for jobs that are failing every day, why they are failing, and we will try to mitigate the problem. It could be the agent needs to be purged, or the agent is not running, or the credentials that were given for a specific job are not there anymore. Those are the sorts of checks we do on a daily basis to keep it healthy. I rate Automic Workload Automation at eight out of ten. What comes to mind when I consider that rating is the distributed licensing, that every server has to be licensed individually. The second is the workflow of jobs connected on multiple servers.

2019-01-02T12:25:00Z
author avatar
Top 5LeaderboardReal User

You should know configuration and scripting in Shell because Automic only gives binary, which you can adapt for your environment. You can the Automic with PostgreSQL, but it's not good. I prefer to use it with Oracle Database and to use clusters to create a solid environment. I have installed many packages, such as for WebSphere, for chat bots, for SSH, and for using programs like Excel, and Word. I'm trying to learn many things about development with ONE Automation. It's a good tool, really strong. It needs some new features, it needs to evolve, but it's really good. I really like it. And now, with Broadcom in the picture, it's a strong company.

2019-01-01T07:55:00Z
author avatar
Top 20Real User

Anything that can be automated, should be automated. The world is changing and new things are coming out a daily basis. These things take away your day-to-day spend, give you ample time to look forward, and streamline your workflow.

2018-10-21T07:40:00Z
author avatar
Real User

I would advise anyone purchasing this product to do the architecture work ahead of implementation. While it is easy to move objects between non-prod and prod or other environments, if you put the work up-front into designing how to move things or manage outages, etc., it makes your world a lot easier.

2018-08-28T08:04:00Z
author avatar
Real User

I would rate it as a nine out of 10, not the best one. It gets a minus one because of the new web interface, because it is not so easy to handle nor is it intuitive to use like the old one. As for the rest, you can do everything you want. It is scalable, flexible, and it does what you want it to do.

2018-07-15T08:44:00Z
author avatar
Real User

I will give it an eight out of 10, because no product is as good as a 10. There is room for improvement for Automic, but I am pleased to use it.

2018-07-15T08:44:00Z
author avatar
Real User

I would like to rate it as an eight out of 10, because there is room for improvement, and I would like to see this from Automic. They should continue to work on the product to improve the product. If my peers are looking for a real end-to-end solution, not only some siloed solution, they should go for Automic because it is an easy product to use. It is easy to install. I can recommend this product to other customers. Most important criteria when selecting a vendor: The partnership between a vendor and customer is very important. You should have a good account manager in place who is dealing with the customer. This is something very important for us. Customer service and support are also important.

2018-07-15T08:44:00Z
author avatar
Real User

Because of its stability and versatility, I give it a nine out of 10. I never give tens. Most important criteria when selecting a vendor: Support is very important. Also, if we are looking for a solution, we might go to Automic, and say, "We want to do this. Can you help?" They are always very good. They will come over, sit down, and talk with us, helping us where they can.

2018-07-15T08:44:00Z
author avatar
Consultant

I would recommend to definitely try the product.

2018-06-28T11:31:00Z
author avatar
Real User

Have a look at following: * Technical functionality * Attitude of the vendor * The way that they are in contact with their customers. * Flexibility of the solution. Most important criteria when selecting vendors: Our company wants to have strong partners. Therefore, they change the direction from selecting specific small companies for a specific question or task to have more global partners for big areas, where they can rely on the necessary knowledge in the company in terms of enough people with this knowledge, not only one specialist, and no one else can take over in the case of any problem, holiday, or leaving the company.

2018-06-28T11:31:00Z
author avatar
Real User

I recommend to try the product. Our competitors mostly use this product too. Most important criteria when selecting a vendor: Getting things done better.

2018-06-28T11:31:00Z
author avatar
Real User

You can't go wrong with Automic, because it is supporting every common system. Most important criteria when selecting a vendor: * Stability. * Support.

2018-06-28T11:31:00Z
author avatar
Real User

Most important criteria when selecting a vendor: The tool is more important than the vendor. * Look how comfortable the tool is. * How it has performed. * The vendor name or costs are just a second point of the evaluation.

2018-06-28T11:31:00Z
author avatar
Real User

You should have a look at Automic, but also at their competition. There are a few things which they need to change. I would not have said this a few years ago, but now they need to improve.

2018-06-28T11:31:00Z
author avatar
Real User

Use Automic or CA Workload Automation, as it is the best tool.

2018-06-28T11:31:00Z
author avatar
Real User

Test it for a long time. You have to look if it fits into the mindset of your company. Main criteria when selecting a vendor: We look to other companies about the following: * What do they use? * How is their experience? * Does the support work? * How quick is the support? * How good is the documentation? * How good is the vendor concerning new technologies and time to market new solutions in the software?

2018-06-28T11:31:00Z
author avatar
Real User

I would encourage people to use the solution.

2018-06-28T11:31:00Z
author avatar
Real User

The version before was overloaded because if opened various windows, it was not easy to understand if you were new to the product. The newest version is easier to understand. However, right now, the performance is not as good as it used to be and some features are gone. There are still improvements needed. It is decent, and there are good ideas, but there are still improvements needed.

2018-06-28T11:31:00Z
author avatar
Consultant

It is a good product for solution automation.

2018-06-28T11:31:00Z
author avatar
Real User

Use the product. Support is good and it works fine.

2018-06-28T11:31:00Z
author avatar
Real User

I prefer this product.

2018-06-28T11:31:00Z
author avatar
Vendor

I would definitely recommend the product.

2018-06-28T06:32:00Z
author avatar
Real User

It is a nice product. We have been looking for this type of product for many years.

2018-06-28T06:32:00Z
author avatar
Real User

Most important criteria when selecting a vendor: * The brand. * Ease of use.

2018-06-28T06:32:00Z
author avatar
Consultant

I would recommend Automic. Most important criteria for our customers when selecting a vendor: * Flexibility * A supportive platform * The licensing costs.

2018-06-28T06:32:00Z
author avatar
Real User

I would recommend using Automic.

2018-06-28T06:32:00Z
author avatar
Real User

I would recommend Workload Automation.

2018-06-28T06:32:00Z
author avatar
Real User

I love it, and I am happy working with it. Though, it was hard to comprehend at the beginning. Do not be scared with the user interface. It is not that hard. If you like to script, this is the tool for you.

2018-06-28T06:32:00Z
author avatar
Real User

I must have a tool which works. I have a new version, but I have problems. That is not good. However, if we have no problems with the quality, we will probably use the product a long time. I like this product. I know what it can do.

2018-06-28T06:32:00Z
author avatar
Real User

I would recommend Automic, because it is easy to set up and use. The whole system is complete. I have not had any issues with usage. It is completely sufficient. We are still on version 10. We are upgrading to version 12, because we have to do it. However, we do not believe there is any missing functionality at the moment. Most important criteria when selecting a vendor: * Support * Price * Functionality. I do not care about the name of the vendor.

2018-06-28T06:32:00Z
author avatar
Real User

It has an easy to handle GUI. Because of the script engine, you can do nearly everything you want. I prefer it to other solutions. Most important criteria when selecting a vendor: It has to handle our batches, because we use many objects. It is good how we can migrate from the new tool and how much work is accepted for the migration. At the moment, we have not found anything better than the CA solution.

2018-06-28T06:32:00Z
author avatar
Real User

Look at it and test it, because it is a very good product.

2018-06-28T06:32:00Z
author avatar
Real User

The product is okay.

2018-06-28T06:32:00Z
author avatar
Real User

I have offered other companies to come view the solution at our company and see how it works. Most companies have been happy to do. Most important criteria when selecting a vendor: * Functionality * Solution needs to be economic.

2018-06-28T06:32:00Z
author avatar
Real User

Most important criteria when selecting a vendor: * Product features (i.e., flexibility). * It must fit the requirements. * A partner that you can rely on.

2018-06-28T06:32:00Z
author avatar
Real User

Automation is very powerful. This solution is flexible in terms of platform integration. They need better CA support , because in terms of issues and problem solving, the support is not good. It would be much better if CA had some dedicated support to customers.

2018-06-28T06:32:00Z
author avatar
Consultant

Definitely go for Automic. Most important criteria when our customers are selecting a vendor: One of the outside most important features versus competitors, we are able to orchestrate control.

2018-06-28T06:32:00Z
author avatar
Real User

Most important criteria when selecting a vendor: multi-platform usability.

2018-06-28T06:32:00Z
author avatar
Real User

It is hands-down the best product out there. You might find others that are cheaper, you might find others that sound better and cost more, but in the end, the best automation product on the market is Automic. Save yourself some time and start with the best first. It is easy to install, easy to maintain, reliable, stable, user-friendly, and versatile. One can achieve great automation with Automic.

2018-06-27T12:45:00Z
author avatar
Real User

Read the documentation.

2018-06-27T11:28:00Z
author avatar
Real User

Most important criteria when selecting a vendor: * Support * It is a fast solution. * The product minimizes downtime. * Good reputation.

2018-06-27T09:35:00Z
author avatar
Real User

I would recommend Automic with some restrictions.

2018-06-27T06:12:00Z
author avatar
Real User

We are looking for use cases to utilize it within our organization. Basically, what we are looking to do now is to automate as much as we can within the organization. We are probably not using it as much as we can, but that is on us. Any issues we have ever had with the product have been resolved. We are only using Automic more, rather than less, in the organization. It is as integrated in our company as it possibly can be. It is crucial to us. We would not put that this type of time and investment into a product if we were not sure of its capabilities and stability. Most important criteria when selecting a vendor: The product has to fit. The vendor has to be willing to work with us and tailor their product to suit our needs, then offer that level of support to us. The company that we work in, we can't have downtime or outages. Automic and similar products are critical to our business and our internal business functions. Thus, support is key, if there is an issue, so we can get it fixed quickly. Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it.

2018-06-27T06:12:00Z
author avatar
Real User

When our company is investing in a new vendor, our top criteria are * support * features * stability is probably the biggest. I don't have a whole lot of experience with other automation systems, other than CA-7, which we're on a very old version of, but I really like the Automic Workload Automation due to its ease of use.

2017-11-26T07:44:00Z
Learn what your peers think about Automic Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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