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2019-02-13T08:31:00Z

What advice do you have for others considering Barracuda Email Security Gateway?

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If you were talking to someone whose organization is considering Barracuda Email Security Gateway, what would you say?

How would you rate it and why? Any other tips or advice?

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1515 Answers

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Top 5MSP

I recommend this solution to others. In a few years, I think this solution is going to be a global leader. I rate Barracuda Email Security Gateway a seven out of ten.

2021-02-24T07:15:38Z
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Top 5Real User

We have a standalone device that is not scalable, so we are considering a cloud-based solution. I would recommend using the cloud-based solution, and not as an on-premises deployment. I would rate this solution a seven out of ten.

2021-01-12T16:11:10Z
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Top 10Reseller

We're resellers of the product. Overall, we've been pretty happy with the solution. I'd rate it at a nine out of ten.

2021-01-06T09:26:55Z
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Top 5LeaderboardReal User

Overall, this is a good product with wonderful security capabilities and I definitely recommend it. I would rate this solution a nine out of ten.

2020-12-18T12:15:50Z
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Top 5LeaderboardReal User

Overall, I am satisfied with this product, although I don't have the expertise to meaningfully recommend it, or not. I would rate this solution a five out of ten.

2020-11-12T17:38:53Z
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Top 10Real User

I think it's a good product, it's rated fairly highly when I look at reviews. I would rate this solution a nine out of 10, no reason for not giving a 10 than, nothing is perfect.

2020-10-19T09:33:28Z
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Top 5Real User

Security Gateway is simple to implement. Make sure that multiple people on staff are trained in setting it up. In other words, you do not want to just be relying on one individual in the organization to be the only one who is able to set it up. Always have a backup, or even two. That is especially important to us as an MSP. One more thing would be to pay attention when you first onboard with the solution. Barracuda puts you through some training with one of their technicians. I think it is important that you record those training sessions to keep for your reference. What will happen if you do not take advantage of recording it is that after the first two or three installs, you will be on your own. If you make sure you make a copy of your training session with them, then you can always refer back to it. On a scale from one to ten where one is the worst and ten is the best, I would rate this product overall as a nine-of-ten. The reason I would give it a nine is just that one area where we do not have the ability to manually go in and modify some of the settings. Until we can do that, it is still a great product but it is not quite a ten.

2020-09-10T07:35:34Z
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Top 5LeaderboardReal User

Try the Barracuda Email Essential Security Cloud Service. It's not expensive and implemented in half an hour. I would rate it an eight out of ten.

2020-03-16T06:56:00Z
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Top 5LeaderboardReal User

I would rate this solution a nine out of ten.

2020-02-20T06:38:05Z
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Top 10Real User

I would rate this solution an eight out of ten.

2020-02-06T11:37:19Z
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Real User

As far as advice to other organizations considering this solution, I would generally recommend the product. But it depends. I can recommend Barracuda as a user because I have not had any problem with it. But if your organization has a limited budget, you might want to consider going with Trend Micro. Trend Micro is also a very good product, and it is a little cheaper than Barracuda when it comes to pricing structure. But Trend Micro is also not as easy to implement and use as Barracuda. So you would have to determine whether Barracuda is worth investing in so that you save time and effort. Barracuda costs a little more, but it is easier to use, more user-friendly and has a little better reputation. On a scale from one to ten, with one being the worst and ten being the best, I would rate Barracuda Email Security Gateway as a seven out of ten. This rating is lower even though I am completely satisfied with this product as a solution. The big problem is not the product, but the support — which I consider a very important factor. If I can't get support on time or I have to work inconvenient hours to get live support, this ends up affecting our services. One other thing I think I should mention is that the reporting system for Barracuda is very good. Good reporting is important to the utilization of the product in an efficient manner.

2019-09-15T16:44:00Z
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Real User

This is a good product. It works, it's reliable, and it's helpful. We feel that it is worth the money that has been spent on it. Overall, the product is effective, but the scalability is limited. I would rate this solution an eight out of ten.

2019-06-13T12:36:00Z
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Top 20Real User

If you want to secure your network then you must acquire a spam filter and virus firewall. In my opinion, Barracuda is the best choice.

2019-04-26T20:00:00Z
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Top 20Real User

We never had an issue with Barracuda. It worked flawlessly. Updates were regularly downloaded on the appliance itself, and we would get an email saying that the latest version is there and they would ask if we wanted to install it. Then my administrator would go in and check it out and install the application service. It did it automatically and there was always a backup process. The support was very good with them as well if we ran into any difficulties, so that wasn't an issue. I would advise someone considering this or a similar solution to make sure that you know all of the email domains that you have within the organization. Make sure that they are set up. There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth. The team at Barracuda helps walk you through the process and the pitfalls as well. I would rate it an eight out of ten. There are two more portions that we haven't implemented yet. It's really just apply and forget. It does the work itself. We've had some times when certain things come through, but once we apply the proper whitelisting or blacklisting, we get it all sorted out again. Spam and all that are moving targets as well.

2019-02-24T10:18:00Z
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Real User

We have 250 - 300 users. This product is good more any medium-sized company that uses email. I would rate it an 8.5 out of ten. Not a ten because there is room to improve. They can do more with their R&D.

2019-02-13T08:31:00Z
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