If you were talking to someone whose organization is considering Deep Instinct, what would you say?
How would you rate it and why? Any other tips or advice?
I would suggest that people seriously consider using Deep Instinct. It's no-frills but effective and lightweight. At this point, I would rate this solution an eight out of ten.
Our partners are regional, managed service providers and they source the tool through us. We provide support and design and care and feeding, or we provide training and an escalation point. We've actually got a lot of flexibility in our offerings to them so that the tool works in a way that best supports their business. The experience of running over the top of competing products and having such a high detection rate of risk that was present on those machines, and the ability to replicate that whenever we go into a new environment - we traditionally will uncover things that the incumbent had not identified. I've been around this industry for 20 years and there are just certain things that, when you see them, you know they're going to be a game-changer. It was very clear to me that this product, if we could work with the company to get the functionality out of it that we needed, would be a game-changer. I don't give anything a ten, so I'd give it a solid nine. The only thing keeping this from being a ten is "wow-me" reporting. If the rating was purely on the product and prevention, it would be an absolute ten.
I've been sharing all my experiences around using it and how it's secure and that it's the next wave in the security world. It's changing the way security is looked upon from the endpoint perspective. They have made life so much easier. There's so much complexity with all the other solutions. When I talk to anybody, I tell them that if they really want peace of mind and a technology that can actually take care of your assets, Deep Instinct is the one to look at. In terms of extent of use and increasing usage, I'm still a small organization, and growing gradually. I am getting more customers on board. The scale is obviously going up. At this moment, I'm managing roughly 400 + devices, with about another 3,000 in the pipe. It's a ten out of ten. It's the best. All around, I'm pretty happy with them. I'm just excited to see what they bring me next.
It is a very good and stable product. Our CISO noted that the client features are a little bit different than in our previous product. However, he understood the reasons. We have 150 users of Deep Instinct and they fill a range of roles, as we are a reseller. It is installed on all our employees' PCs. Two people are required for deployment and maintenance of the solution.
Put it on your Internet with your existing anti-malware. You will be amazed. Our information security officer thinks this is a good solution. He definitely gives it a thumbs up. For financial company or banks, they should know that Deep Instinct does not require internet connection nor require frequent updates for a plan agent or server. Once they know that, Deep Instinct is the only choice. Usually, for the banking and finance industry, there are a lot of servers or PCs, and they are in a closed network which can't access the Internet. So, they always have a problem updating a signature and a plan agent, patching it, etc. Deep Instinct totally fits this gap. Installation is easy. I taught a partner in China by spending 30 minutes showing them the installation steps and every setting in the web console. Now, they can do it by themselves.
Generally, as a company, we like the solution. As compared to many other solutions on the market, it has a differentiator: the deep learning, and they even share what their deep learning algorithms are. You are really assured that this thing will be able to solve real-world problems. In terms of Deep Instinct finding any malicious files which were underscored by other solutions, I have not really gone into the details but I do see that sometimes, when I click on the link to go to Virus Total, it doesn't show up anywhere else. But I haven't really dug deep enough. As for the extent to which it is used in our organization, it is generally used, everybody has it. The beauty about Deep Instinct is that you can set and forget it. You don't really have to deal with it, unlike other solutions where you have to constantly have an IT administrator who manages it day in, day out. Here, it's more like when and if something happens, then I take a look. I expect we will increase our usage of it. As more users come on board, we could have it installed as part of the standard package. In general, I would like to see more people install and use Deep Instinct. One feature that is not utilized that much is the appliance on-prem sandbox where you can generate static notices for P-Files, because people generally don't log in much to take a look. So they don't generate messages. Similarly, the upload locks are under-used, because you can do it centrally. You don't have to visit the users, you can just do it from the console which is a very awesome feature. In terms of the rate of false positives, compared to other solutions, it depends on the environment. Some environments have more, some have less. Some don't even have any. It varies. It's more conditional. Every solution has its fair share of false positives. In some environments there are more, some there are less. If you were to put them all together in the same environment then you will be able to make an apples to apples comparison.