2019-12-16T08:14:00Z

What advice do you have for others considering Domo?

2

If you were talking to someone whose organization is considering Domo, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
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77 Answers

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Top 20Vendor

It's too early for me to comment in detail because there may be some functions which I have not explored yet, especially in terms of windows and fixing a formula. LODs and windows are one thing, but I'm not sure if there are other functionalities which I have yet to come across. But if you are looking for a very quick solution, and if you also want some ETL activities — if you don't have a dedicated ETL team — definitely go for Domo, rather than Tableau. Domo gives you that ETL advantage. Also, in terms of mobile usage and visualizations, Domo has an advantage. If you already have a dedicated ETL team and you want to go into specific reports and some customization of reports, Tableau would be the choice.

2020-04-26T06:32:00Z
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Real User

The biggest lesson I have learned is that this makes the job very easy. To do some things in Tableau would take three days, but in Domo I do them in one day. It has made me a lazy person. But I'm now able to focus on other important things. I'm now learning other technologies whenever I have time. Domo has taught me that you shouldn't limit yourself to one area of expertise. You should always expand to new areas. I would definitely suggest you consider Domo if you don't have any cost constraints. The way I see it, implementing Tableau is more expensive than using Domo. A Tableau user license, per annum, costs around $1,000, I think, in India. And then you need to have a Tableau server to publish the dashboards that you have developed. There is a lot of cost involved in that. This is a major selling point for Domo. Also, with other dashboards, when you develop a new dashboard you have to develop a mobile version again, or you have to make some enhancements to a mobile version. But with Domo, you don't have to do that. What I've done on dashboards for the web works as well on the mobile application version. These are the things we pitch when we have an initial meeting with a potential new internal customer. There aren't any version names, as such, for the product that we use here. All the updates and features get upgraded. Before any new feature is going to be released into the production version, we get to review the beta version of it. Based on the feedback from the customer, we decide whether we want to have that featured in our instance or not. So it's not like we have a version one, two, or three, rather that the features get updated as and when required.

2020-03-15T08:07:00Z
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Real User

It produces the best output. I'm quite satisfied with the tool. We take the initiative, on our end, to give the client the best insights on how to use Domo. If they are sharing Domo access, we help them to understand how they can best use the tool and how they can change the chart visualizations, to make them suitable for their review and for understanding. Those are the key factors where we advise clients so that, with the click of a button, they have their own insights coming in. The end-users at our clients include program managers, in particular, and then the top level, the executive level. Most of our clients have around five users. The tool is very popular in the Asia-Pacific region. It's spreading its wings. Even in India, I've seen people starting to use this tool. The major advantages are its GUI and that it's in the cloud. The visualization features, with its colors, are friendly to the eye. It doesn't display information in dark colors. I would definitely be curious to explore Domo more and more because it has features such as data scientist rules. You can apply their forecasting. I intend to explore those areas more.

2020-03-05T08:39:00Z
author avatar
Top 20Real User

Go for it. The product is quite good. I would rate it as a seven and a half (out of 10). It makes things more attractive and simpler. When you come to the analytics part, you want things to be simpler because there are other areas that you want to focus on than just creating a dashboard.

2020-03-04T08:49:00Z
author avatar
Real User

There are more than 500 people using it in our company, although that's just a rough estimate. They are mostly in high-level management: SVPs, VPs, and CFOs. And it doesn't take many people to support and maintain it. It's low-maintenance. It's a good tool, overall. I would rate it at seven out of 10. There are a few features that Domo doesn't have. If they keep on adding features and work on the UI, that could make it a 10. I would rate Tableau higher.

2020-02-23T06:17:00Z
author avatar
Real User

Domo even has a built-in Agile-scrum Kanban functionality. I don't want to say it's a lesson we've learned, because they've been doing this a long time, but it reaffirmed that while a lot of companies are still doing Waterfall, and the traditional "Where's your Gant chart and your Microsoft Project?" approach, I rebuffed that. Domo has upped that and I use a hybrid scrum, like Agile. The biggest thing that I learned was from our sister company that loaded Domo up first. They tried to boil the ocean. They used a traditional approach and said, "Oh, requirements, and we have these 50 reports we want to put in Domo." They had all of the status updates in a traditional Microsoft Project structure, with PowerPoint slides to present to leadership and spreadsheets to track issues. They put so much overhead on themselves. But they were behind schedule, plus they used Domo consulting. So the biggest lesson is this: You want to have the business create the content for the business. That's why we picked this tool. You don't want to have someone else involved, whether it's a consultant, or IT, and here's why. In every business department, there is the person who is creating the pivot tables, knows Access, and has the aptitude to create this content. The benefit of that person doing it is that they know the business. And with Domo, they don't have to go fill out some project-request with IT or some other organization and say, "Oh, we want a new report or a new card." Then, that other organization has to review it and put it in their backlog of work. And when they get to it they have to have requirements-gathering and all of this discussion. Finally, there's a document that meets the requirements and they say, "Okay, now let's create a draft." Back-and-forth, traditional Waterfall takes forever. I had someone come up to me and say, "Hey, John, we need XYZ." In 15 minutes I had created new content. But it's still controlled because we have a very small structure, a core team, which has key content creators from each critical business unit and those people have the poetic license to do as they please. It's so much quicker. That's why we've been able to implement so much. Domo is not like traditional software development where you're "pouring concrete" and you better get the forms designed and measured perfectly, because once that concrete sets it's a bear to have to break it out, and reform, and repour. With Domo, it's more like molding clay. So when someone says, "Oh, well, I don't like that." "Okay, let me change the color," or, "Let me change this. Let me add a filter." It's all on-the-fly and very dynamic. So the biggest lesson is that, when you get something like this, don't turn it into traditional, stodgy, bureaucratic Waterfall. I had to spend very little time providing status updates. I had the risks and issues in Domo, using the project functionality that is free and that comes with it. The list of all of the things that we wanted to consider was in the Kanban and to-do backlog, and then in-progress, and completed. It was so easy to do it organically, starting small, versus, "Oh, what are all the 50 reports we want replace with Domo?" IT is just there to support us when we need data from some huge enterprise system. They'll say, "Oh yeah. Let us set up an automatic feed into Domo." You can tell I'm a big advocate for Domo. I'm not alone. Every time I show it to someone they go crazy over it and they want more. It's harder to find someone who is not excited about it, in terms of both the content users and the content creators. There is competition because we're a global company. One division has been using Microsoft Power BI, another is using Sisense, and we have one plant using Tableau. I think it's going to evolve. I foresee that Domo will be around, unless there's some bizarre, unforeseeable event. I can't see Domo going away anytime soon. Regarding maintenance, in terms of the solution itself, we don't need anyone because it's software as a service. In terms of the content, we have, for example, two people in the whole of the quality assurance and warranty group who are part of this core team. We have two people from the sales team who do all of the business planning content stuff. When we added to the credit department, we added someone in that department who maintains all of that content. Is it a full-time job for them? Not even close, but they're responsible for it. On the engineering side, it's mostly me, but I'm also leading the whole initiative. Right now, the core team has six people, and then we have a stakeholders' committee that is going to start meeting once a month. We were meeting more frequently during the first year. There's a slightly wider audience of about 15 people who are going to be invited to update them on the status, what we're working on, and to find out if they have any questions. But it's a very small overhead. It's a resource-saving thing. The headcount that was creating all of this content before was a small army, because every director and senior manager had to do their own little flavor of the reporting.

2020-01-14T06:40:00Z
author avatar
Real User

Go all-in with it and really let Domo take over and fill it out for you. Don't hesitate. You may think it's a challenge or it's a lot of work to get it implemented. Don't sit on it, don't hesitate. Let them do the work with their implementation services. Ultimately, if you want, they can do everything for you. Get everything upfront. In my department, Domo is used daily. I represent a small portion of the larger company and we haven't extended outside of our department yet. We're still flushing everything through us. I rate Domo a 10 out of 10 because of the ease of use and the way that it's geared towards users such as myself. It's not really steeped in IT lingo.

2019-12-16T08:14:00Z
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