If you were talking to someone whose organization is considering DX Performance Management, what would you say?
How would you rate it and why? Any other tips or advice?
CA Performance Management is a solution with different models but the requirements for the basics that you need to install it, are huge. This is not a good solution for small or medium-sized customers. I rate this product a six out of ten.
You have to think about what you want to capture. You can capture a lot of things, but you have to make sure you capture only the things you need. We have had situations where a customer has said, "We need this, this, and this," - hundreds of parameters. But that would mean their infrastructure needs are growing massively. You have to think about the metrics you really want to capture. You can capture everything, but it doesn't make sense because then you pay a lot for hardware. For our customer with 10,000 devices, there are more than 700 registered users. That doesn't mean 700 users at the same time, but we see 700 registered users using the tool regularly. On the other systems, there are around 200 users, including networking guys, first-line guys, second-line guys, etc. The maintenance for Performance Management is quite easy. You have to do one to two releases a year. Testing it on a test environment takes one to two days. And then we'd need about five to ten days a year for maintenance. We aren't using it as extensively as we could. It could be used more. It's a process to bring it to customers and show them the improvements, especially in the last versions. I would rate the solution a nine out of ten. It could be a little bit easier in the administration or in the creating of new metrics. The really deep-dive administration could be a little bit easier.
I would give Performance Management an eight out of 10, and I might even move that to a nine after I've had a chance to upgrade it to the two or more years' worth of features that have probably been added. It's quite usable. It's quite good to see something graphically, it's a very graphical application.