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2019-11-04T06:15:00Z

What advice do you have for others considering ForgeRock?

1

If you were talking to someone whose organization is considering ForgeRock, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
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99 Answers

author avatar
Top 10LeaderboardReal User

My advice to other users is to be careful about customizing the solution. If you customize the solution you will need good documentation and information that will have to be retained otherwise, there will be a knowledge gap. Especially if you use it for Single Sign-On or federated authentication and authorization. The more you customize it the more it will cause some issues when you are trying to upgrade. We have found in this particular instance if you do the customization you should have certain consistent standards. If you have this solution across multiple teams, there is no single party that has an overview of the code, and what ends up happening is there is too much customization making the upgrades difficult. However, this all depends on the business. If we are using the solution in a certain way, especially the authorization with customization can cause problems. Every application might have a different way to authorize its functions in the area. However, the authentication is very straightforward. You have to be careful about customizing the solution, and how to sustain it across your teams. Every three to five years you will need to do an upgrade. Otherwise, you will not be supported. Most of us just treat it as a project, then we move on, and we do not use it until a few years later and then we run into large issues. I rate ForgeRock a six out of ten.

2021-07-10T18:44:29Z
author avatar
Top 10LeaderboardReal User

My advice to those wanting to implement ForgeRock is if they are looking for a strong customizable identity management solution that strikes the balance between convenience and security then this is probably a good choice for you. I rate ForgeRock an eight out of ten.

2021-06-18T07:13:55Z
author avatar
Top 20Vendor

I would recommend this solution if it meets the needs of a company. It is a good solution. You have to implement it to see if it responds to your needs. I would rate ForgeRock a seven out of ten.

2021-03-08T09:56:25Z
author avatar
Top 10LeaderboardReal User

I would recommend this solution. I would advise others to look for a good integrator. I would rate ForgeRock a nine out of ten.

2021-02-03T17:26:34Z
author avatar
Top 20Real User

We are just customers. We don't have a business relationship with the solution. I don't have the details in regards to which version of the solution we're using. My advice to other potential users would be to not look at the cost savings when you scale. Instead, look at the issues you will run into when you scale. If you plan for scaling two years down the line, the mistake we made a couple of times in other solutions was that it was actually more expensive when you scale without the architecture properly done. Therefore, take the time to plan ahead. Currently, I'd rate the solution at a seven. I'm a little worried that, even though we've signed the contract, we are being channeled through a couple of leaders rather than going through the regular process. I'm worried about how that new process is going to be for us.

2020-12-08T05:39:52Z
author avatar
Top 10Reseller

If you are thinking of using this solution then you should find a service provider who is trained. Troubleshooting skills like performance tuning are important. It's a bit costly, so you should make it pluggable so that you can switch vendors when you want. Generally, you need to be careful not to lock-in 100%. Select a loosely coupled approach, that way you can replace individual modules if you want to. Go with open standards and avoid using any proprietary protocols. I would rate this solution an eight out of ten.

2020-07-19T08:15:49Z
author avatar
Top 20Real User

I would rate it a seven out of ten. I would recommend trying it. Do a proof of concept. Every company is different. Management is different, you have to find a local company that can support you. The interface is quite lively but I don't think that it's possible to have UI that's compatible with the rest of the company's. We only use the core of OpenIDM.

2020-05-06T07:44:00Z
author avatar
Top 5LeaderboardMSP

If a customer is looking for an identity management solution, then, I can't recommend it, but if they are asking for an access management product then I can strongly recommend this solution. I would rate this solution an eight out of ten.

2019-11-07T10:35:00Z
author avatar
Top 5LeaderboardReal User

Currently, we are working under the Agile model. I would advise others to assess the product first based on their requirements. There are multiple models, so they need to be sure to choose the best option for them. Otherwise, they will end up purchasing everything and they might not utilize that product. I'd rate the solution seven out of ten.

2019-11-04T06:15:00Z
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