If you were talking to someone whose organization is considering IBM Cognos, what would you say?
How would you rate it and why? Any other tips or advice?
For planning, forecasting, in-boxing, modeling in general and for predicting numbers and doing work analysis, they are excellent.
I would rate this solution as a nine out of 10, because of the support. Other than support, everything works. Most important criteria when selecting a vendor: When we search for a vendor, we always make comparisons between them. In France, we were surprised by the product, what it delivers, and what is included in the package. There are a lot of different tools on the market that deliver on some points, but not all. Cognos Analytics gives us a lot of possibilities, including dashboarding, which you would have to purchase additionally from other providers. Every three or four years, we do some benchmarking to analyze the product.
If you are looking into BI tools, you need to go through how scalable and dynamic the tool will be, and how you're going to actually use it, how the users are going to use the tool in the end. There are various tools on the market. One can do one thing and another can do the other thing. There is not much of a comparison. If you look at Cognos, or if you look at other tools, Cognos is really good when you're looking for credibility of data. But if you're looking at other aspects of usability, then it's not that great. Investigate thoroughly is my advice. Cognos is an eight out of 10 because it's still lagging behind in some of the capabilities which other BI tools in the market are providing. Images are one of those things. Otherwise, it's really good, it does the job. Still, people have the impression that Cognos still has that dependency on IT.