If you were talking to someone whose organization is considering IBM ProtectTIER, what would you say?
How would you rate it and why? Any other tips or advice?
My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup. I would rate this solution a six out of ten.
We use the on-premises deployment solution. The solution has a steep learning curve. It's not for the faint-hearted. I would recommend the product. however, if it is right for an organization or not depends on the type of setup. It's great for banks or the financial industry. For general enterprise use, there are other less complex solutions like VEEM. Other solutions can do more or less the same actions. In our case, however, during our initial feasibility study, VEEM wasn't plausible yet. I'd rate the solution eight out of ten.
These days, we are thinking about pushing another solution because of the poor support from IBM. We do not want to invest in training, and our customers are very frustrated with the complexity of this product. It is also very expensive. I would rate this solution a four out of ten.