If you were talking to someone whose organization is considering IBM Rational ALM, what would you say?
How would you rate it and why? Any other tips or advice?
This is one of the tools that helps us to add value to businesses by fine-tuning systems and assessing pain point areas. By identifying exactly what needs to be looked at, it helps people to bring down the load on the system. Basically, this solution gives us an overall picture of what is happening in the system. I would rate this solution an eight out of ten.
It's a good solution. It's comprehensive. The support is good. If you want to develop your own customized use cases there are better solutions than this one, like JIRA. I would rate it between a six and seven out of ten.
When giving a recommendation, I would say that if you are looking for stability, you have to go for this product. If you are concerned with usability and simplicity of the product, I would recommend Microsoft Team Foundation or JIRA instead. The problem is the complexity of the installation and it's not user-friendly regarding the usability. I would rate this tool as six out of ten, with a low rating due to the usability issues.
I implement the solution and I'm an IBM partner as well. For those considering implementing the solution, I'd advise when they're doing their planning, that they begin with the end in mind. Before they even start to consider the software, they should first know what they plan to achieve. They have to have a clear goal that they hope to achieve with the solution. Then they can build the tool. It will make it easier to implement and use. I'd rate the solution seven out of ten.
I was satisfied using this product because it has done what it was intended to do. It's user-friendly and technical support wasn't too bad. We used IBM Rational ALM as it was created by one of the leaders in the industry. Apparently it was not as difficult to use as some other products. On a scale from one to ten with one being the worst and ten being the best, I would personally rate this product as an eight of ten. If I gave it a ten it would mean that I was so satisfied that I wouldn't need any additional services and so on. It would be perfect. In my opinion, it is better to rate something like an eight or nine so that there is room for improvement Like anything, we had to learn how to set it up to make it useful for what we intended to have it do. Without optimization, it's more difficult and more complicated for inexperienced users to apply in a project. My advice is that if you are considering this as a solution, you should definitely try it because it is a good solution to use for time management and product lifecycle tracking without having to get very involved.
The most important criteria when selecting a vendor are technical support, and, of course, the total value of ownership. In terms of advice, ultimately this is a tool. You have to change the process and train your people to utilize this tool. I would rate Rational ALM at eight out of 10. It covers the whole process of application lifecycle management, from requirements definition and management through the development process by planning Agile Scrums, by tracking the work items from their creation to closing, and it's integrated with RQM, the test management software. It covers the lifecycle, implementing Agile Scrum in a very powerful way.