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2018-10-09T05:21:00Z

What advice do you have for others considering IBM Robotic Process Automation (RPA)?

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If you were talking to someone whose organization is considering IBM Robotic Process Automation (RPA), what would you say?

How would you rate it and why? Any other tips or advice?

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88 Answers

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Top 10Real User

For anyone thinking of using IBM Robotic Process Automation, I would tell them not to change anything if it's running. On a scale from one to ten, I would give IBM RPA a seven.

2021-01-30T18:56:59Z
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Top 10Real User

Being in the cloud is key to having similar products integrated and working in the same environment with artificial intelligence. You have to be clear about the value added by such integrations to the customer, or you'll face some resistance. To implement these kinds of projects broadly in several areas at the same time, you won't have a very good chance to be successful quickly. It's important to start with a small project to demonstrate the benefit, and from there, you can scale very quickly. You can grow or diminish the capacity you need in a very dynamic way without very high costs. On a scale from one to ten, I would give IBM RPA a nine.

2021-01-30T13:33:27Z
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Top 5Consultant

My advice for anybody who is considering an RPA product is to carefully consider where to start because not all processes are suitable for RPA. You need to carefully evaluate what you are going to do because if you are starting from scratch, you need to carefully choose which processes you are going to start with. Don't try another RPA solution for the company from scratch. You have to create a culture of RPA inside your company. A good product comes from creating a culture. I would rate this solution a ten out of ten.

2020-12-14T06:53:51Z
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Top 5Real User

Based on what you want to do, you can automate your processes in the organization. You need to have a roadmap as part of digital transformation and application modernization. I would give this solution 8 out of 10.

2020-12-07T13:40:00Z
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Reseller

We are a reseller. We provide the product to our customers. I'd advise other companies to consider using the solution. It's very easy to use. It's got a great user interface as well. However, you need to use logic in order to use it effectively. This is important especially during implementation. I'd rate the solution eight out of ten.

2020-06-17T10:55:57Z
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Real User

Put IBM on top of your list because we have done the analysis. We have compared this solution with other solutions that are out there in the market. Nine times out of ten, this would be the go to solution if you are considering all of the factors. I would strongly recommend other clients to start looking here. We have not integrated the solutions with other solutions. It is a standalone implementation.

2019-06-18T10:29:00Z
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Real User

We would definitely recommend the solution to colleagues and suggest that they evaluate it based on their needs. The biggest lesson we have learned in using this product is that leveraging automation has benefits for our customers in their daily processes and that it can be a stepping-stone in improving ROI for them. In terms of usability, we are working with customers in the initial phases and the deployment is pretty good. But we need to look at the longer term for how it is being deployed in customers' businesses and we need to get their feedback. Some of our customers' business users use it and, in the initial phases, the usability looks good. As for using it for compliance and/or governance issues, we haven't explored that part of it. It is more on the optimization, productivity, and cost-saving sides. I would rate this solution at eight out of ten. We are still in the various stages of exploration of scalability and business-user response. We are still in the evaluation process. But it's pretty good, so that's why I am keeping it at eight.

2019-06-18T10:29:00Z
author avatar
Consultant

In terms of advice, every tool has an issue. We have evaluated multiple tools and every tool had an issue from a scalability perspective as well as from extensibility perspective. There is no reason not to go with Automation Anywhere. The use case selection is the key. If your use case is heavy on document management, I may not be inclined to suggest Automation Anywhere, but if it is more on the integration side of it, definitely go with IBM RPA. We are solely working with an IBM product for this solution. In terms of the important criteria when selecting a tool like this, the starting point for our customers is cost. The other thing that comes into it is the security aspect and, "What will happen to my human workforce if I put bots in there?" It depends upon what the enterprise objectives are. Operational cost saving is definitely a done deal when executing excellent RPA, but in terms of enterprise goals, the overall operational cost on the human side, it's completely based on the business case, and how they want to manage it.

2018-10-09T05:21:00Z
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