If you were talking to someone whose organization is considering LogicMonitor, what would you say?
How would you rate it and why? Any other tips or advice?
My biggest advice would be to have a trial running for a while and see it for yourself. What I've learned is that monitoring solutions shouldn't be more complicated than LogicMonitor is. There's really no need to spend any more time and energy in learning and trying to troubleshoot some other solution, when you can just start using this one and monitoring things right away. We have some customized DataSources internally and we are prepared to share them with LogicMonitor's developers at some point. We have some DataSources modified for our individual usage in terms of alerts thresholds, because we found that LogicalMonitor is too strict on some things. If the world were perfect, their settings would be nice, but we have to filter out some of the noise alerts. Because of that we have changed those alert thresholds, meaning that we have modified the original DataSources. The solution provides granular alert-tuning for devices, although we are not using that particular type of alerting that much. That's something we will be looking into it at some point because we want to have some automation within the alerts. So if something goes down, it doesn't mean that everything else is also down. Rather, it's just the one device and everything else just happened to be behind this single device. I'm aware of the functionality that, if the connection drops, the collector will obviously try to resend the data later on. But fortunately, we haven't had a single situation like that. Maybe it's due to the fact that Finland has a very strong networking infrastructure.
From what I have used in this solution, it is one that I recommend. I'm not sure how to configure it at the backend, but for my use it is good. I would rate this solution a seven out of ten.
Try it, and you will love it, integrations via JSON/XML and the pre built-in solutions for integrations are great.
Do consider LogicMonitor as an alternative for your monitoring.
Drop your on-premise solutions for monitoring your environment and choose LogicMonitor instead.
I would suggest to dive into it and just get started, eventually you will get it. Once you get used to it, it will be easy to use it. Most important criteria when selecting a vendor: * Ease of use * Stability * Availability.