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What advice do you have for others considering LogPoint?


If you were talking to someone whose organization is considering LogPoint, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
66 Answers

author avatar
Top 5LeaderboardReseller

We do a combination of MSP and VAR services. We're a hybrid between the two. We are not a pure MSP. People don't seem to like having to pay a monthly fee whether or not people end up showing up or helping. We try to offer it as an "if you need it" basis, we can do it, but we don't have to charge you. We can sell them a bundle of hours, and that way they only use them when they need them, which is pretty popular with many of our clients, especially small to mid-size companies. We'll do a combination of, for instance, Sentinel One and Point Antivirus, which is an MSP service. It has 24-hour-a-day monitoring if they want. If they don't want that, we could do more of a typical kind of a semantic or any one of a number of Point Antiviruses that they want. We also have a Secure SIEM, it's our own product, www. securesiem.com. If they want to have a managed SIEM service, We also have, for those that have next-generation firewalls, we have a product called securengf.com. That basically shores up their next-generation firewall with our managed services. We use a help desk that lets them have 24-hour responsiveness to any issues instead of just having the firewall and having to go to look online. This will be somebody monitoring the firewall to make sure there are no breaches. If somebody needs wireless Wi-Fi, WLAN type of services, we can help them improve their signal strength and location of their access points. We're using QRadar as the engine. We are working as a partner with them to have our service use QRadar to achieve the best results for our customers. I believe we use some of their services of the monitoring itself. I would rate LogPoint an eight out of ten, because the technology seemed to be fairer to the customers, even with all the issues that I have indicated.

author avatar
Top 10Real User

I would say that it's a good product. It's very stable, and the support is very good. We use it a lot. As I say, I'm looking to see whether or not it's still the product that we should be using or whether there's something out there now. I would rate LogPoint an eight out of ten.

author avatar
Top 10Consultant

I would advise people to be aware of their needs, and test some specific use cases, so that you get the benefits from the start, because you don't gain anything out of a SIEM system, if you don't have the right amount of data, from the right sources. I would rate this product an eight out of 10. I'm Danish so nobody gets a 10! There's always room for improvement.

author avatar
Top 5Real User

We are moving away from this solution and are looking for something automated, like Darktrace. My advice for anybody who is implementing this solution is to first have a very clear understanding of the use cases, what you want to use it for, and what you want to report. Don't be afraid to look for a cloud-based solution, especially when it comes to SIEM products. It removes a lot of trouble related to internal servers and the complexity of accessing the SIEM from outside. If you have to implement your own MSA then I would suggest reconsidering any case of using an internal SIEM. Especially for smaller companies, this will provide much more value. I would rate this solution a seven out of ten.

author avatar
Real User

We are a reseller, so we recommend a variety of solutions, including this one, to our clients. I really like the solution's licensing model. It's very useful. I would rate this solution eight out of ten. I would recommend it to others.

author avatar
Real User

We are a reseller of the solution. I would recommend the solution. Go with the trial version and evaluate it first, because individual tastes may differ. I'm not the end-user, I'm the reseller. We have managed to meet the customer's requirements for adhering to their compliance or getting the solution onboard to their satisfaction. In the end, however, when an end-user uses the solution, they will ultimately have a clearer idea about the pitfalls or upsides of it. I would rate the solution eight out of ten.

Learn what your peers think about LogPoint. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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